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Added 16 mins ago
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Survalent

Technical Trainer

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: The salary range for this role is $65,000 – $75,000.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Are you a technical professional who enjoys making complex technology easy to understand? At Survalent we are seeking a Technical Trainer to develop and deliver effective technical training for internal teams and customers. This role will collaborate with cross-functional teams to create accurate training content, deliver hands-on learning sessions, and support customer workshops, webinars, and product initiatives. The ideal candidate brings strong technical knowledge, communication skills, and a passion for knowledge sharing and continuous learning. If you are curious, detail-oriented, and enjoy making complex ideas simple, we would love to hear from you!

What are we looking for?

▪Able to work in-office Monday through Thursday and from home on Fridays

▪Work closely with Product Management, Product Knowledge, Development, Support, Project Delivery, and other subject matter experts to validate the technical accuracy and relevance of training content.

▪Delivering high quality and engaging training in physical and virtual classroom environment

▪Perform technical reviews and testing of training materials and exercises prior to publication or delivery.

▪Traveling to deliver training at customer sites may be required approximately 25% of the time in Canada as well as internationally

▪Support customer conferences, workshops, webinars, and other technical enablement events as required.

▪Develop and maintain hands-on SCADA training environments and exercises that allow learners to safely practice configuration, operation, troubleshooting, and other course objectives.

▪Review and update training materials and LMS content to align with product releases, new functionality, product changes, and current recommended practices.

▪Adapt training delivery and technical explanations based on audience experience, including new users, experienced operators, administrators, engineers, system specialists, and internal employees.

▪Follow established processes for protecting customer information and ensuring training demonstrations use approved, sanitized/scrubbed environments and data.

▪Assist with training program development tailored to different audiences, including beginner, intermediate, and advanced users.

▪Assess the trainees' understanding and provide feedback for improvement.

▪Keep up to date with the latest developments in SCADA technology and industry best practices.

▪Assist in troubleshooting and resolving SCADA-related issues that arise during training as needed.

▪Other duties as required.

Education, Knowledge, Skilled and Abilities

▪Diploma/Certificate in information technology, electrical engineering or SCADA related field

▪Comfortable speaking to large groups of learners in person as well as virtually

▪Strong technical aptitude and ability to learn complex software applications and system architectures.

▪Strong facilitation and session-management skills, including the ability to manage learners with varying levels of technical knowledge.

▪Ability to respond effectively to unexpected technical questions while distinguishing between confirmed information and information requiring SME validation.

▪Experience creating and editing training presentations and scripts

▪Experience using Learning Management Systems (LMS) to manage courses, learners, assessments, and training records.

▪Knowledge of Articulate or similar SCORM file creation applications is an asset

▪Knowledge of a SCADA/OMS/DMS (ADMS) platform is an asset

This is a full-time permanent position reporting to the Product Knowledge and Enablement Manager. The salary range for this role is $65,000 – $75,000. If you are interested in joining a growing organization in this exciting role, please submit your cover letter and resume or have them send theirs by selecting the link below:

https://www.fitzii.com/apply/100667?s=li

About Us:

Survalent Technology Corporation is the leading provider of real-time smart grid management systems for enabling visualization, optimization and improved operations for utilities. For six decades, we have helped more than 800 utilities use operational data to increase reliability, efficiency, and customer service. With our proven and reliable SCADA (Supervisory Control and Data Acquisition), Distribution Management System (DMS), Outage Management System (OMS), and Substation Automation (SA) solutions, utilities transform data into actionable intelligence. We partner with utilities across the globe to create mission critical solutions that will achieve the promise of the Smart Grid.

Survalent values a diverse workplace and strongly encourages women, people of all races, color, creed, ancestry, ethnic origin, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, marital status, family status, and those with disabilities to apply. Survalent is an equal opportunity employer. We are committed to providing accommodation for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Develop, review, and maintain accurate technical training materials and hands-on SCADA learning environments, and deliver engaging in-person and virtual training to internal teams and customers. Support customer workshops and enablement events, assess learner understanding, update content for product changes, and troubleshoot technical issues during training.

Requirements

A diploma or certificate in information technology, electrical engineering, or a SCADA-related field is requested, along with strong technical aptitude, communication, facilitation, and presentation skills. Experience with LMS platforms and creating training presentations is expected; knowledge of Articulate or similar SCORM tools and SCADA/OMS/DMS platforms is an asset.

Skills

Technical Training
Training Content Development
Public Speaking
Facilitation
SCADA
Learning Management Systems
SCORM Authoring
Technical Writing
Product Knowledge
Training Delivery
Assessment and Feedback
Troubleshooting
Cross-Functional Collaboration
Customer Enablement
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

SCADA
Supervisory Control And Data Acquisition
DMS
Outage Management System
OMS
Advanced Distribution Management System
ADMS
Substation Automation
SA
Smart Grid
Utilities
Learning Management System
LMS
SCORM
Articulate
Technical Training
Training Materials
Hands-On Learning
Product Releases
Customer Workshops
Webinars
Technical Enablement
Training Assessments
System Architecture
Troubleshooting
Product Management
Customer Information Protection

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