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Added 56 mins ago
Technical Delivery Manager
Jolera
Toronto, ON
$100,000 to $130,000 CAD / year
Full-time
Direct a dedicated technical pod consisting of technical staff supported by a shared engineering bench of Cloud, Network, Compute, ITSM, and Endpoint specialists
Added 1 hour ago
Senior Transportation Project Engineer
Chisholm Fleming and Associates
Markham, ON
Full-time
Working in the CFA Transportation Group, this position in general comprises project and staff management, conceptual planning, assessment, analysis and detailed design and contract document…
Added 1 hour ago
Engineering Technician V - Water Resources
District of Saanich
Victoria, BC
Full-time
providing technical support to internal construction crews and liaising with/making recommendations to the Engineering of Record regarding field design changes; and
Added 1 hour ago
Lead Electrical Engineer
Natural Forces
Halifax, NS
Full-time
You'll join a five-person engineering team as its senior electrical voice: player-coach and Engineer of Record. The Director of Engineering keeps some projects. You own the others, and you…
Added 1 hour ago
Student, Chemical Engineering
Inter Pipeline Ltd.
AB · Strathcona County, AB
Located at Inter Pipeline's Heartland Petrochemical Complex (HPC) northeast of Fort Saskatchewan, the Process Engineering Student (chemical) will report to Staff Process Engineer -…
Added 1 hour ago
Senior Structural Engineer - Infrastructure
CIMA+
Calgary, AB
Full-time
Our growing Infrastructure team in Calgary is seeking a Senior Structural Engineer to play a key role in delivering complex water and wastewater infrastructure projects across Western…
Added 2 hours ago
Entry Level Field/Office Coordinator/Engineer - Ganotec - 2027
Kiewit
Toronto, ON · Oakville, ON
…electrical/instrumentation. We offer various commercial contracts including design-build, EPC, T&M, turnkey and traditional discipline packages. Ganotec is constantly seeking growth…
Added 2 hours ago
Structural Engineer
Recruitment By Design
Toronto, ON · Greater Toronto Area, Canada
$85,000 to $115,000 CAD / year
Full-time
Guiding and mentoring junior engineering staff/students.
Added 2 hours ago
Staff Software Developer (Pre-ID Relo)
Intuit
Toronto, ON
Full-time
We are hiring a Staff Software Engineer to set technical direction across multiple engineering teams in the HCM charter. This is a charter-wide role. You will not be measured by the…
Added 2 hours ago
Senior Design Engineer, Electrical & Traction Power (13679)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
$115,570 to $144,526.2 CAD / year
Full-time
This position performs the more complex electrical engineering duties and manages the activities and projects associated with the design, operation, and/or maintenance of the TTC's…
Added 2 hours ago
Structural Engineer
Hays
Ottawa, ON
Full-time
Our client is seeking a Structural Design Engineer to join their Ottawa office and support a growing portfolio of institutional, commercial, residential, and existing-building projects…
Added 2 hours ago
Project Engineer
Manitoba Hydro
Winnipeg, MB
Full-time
We're looking for a Project Engineer to join our Transmission & Dist Projects Department. The Operations Portfolio Management Section is responsible for optimization of value in the capital…
Added 2 hours ago
Senior Structural Engineer - Infrastructure
CIMA+
Calgary, AB
Full-time
Our growing Infrastructure team in Calgary is seeking a Senior Structural Engineer to play a key role in delivering complex water and wastewater infrastructure projects across Western…
Added 3 hours ago
Principal AI/ML Engineer
lululemon
Vancouver, BC
Full-time
As a Principal AI/ML Engineer, you will define and drive implementation approaches for enterprise-scale AI initiatives that transform how lululemon operates and delivers value. You will…
Added 3 hours ago
Ingénieur(e) de procédés I / Process Engineer I
Jubilant HollisterStier CMO
Montreal, QC
Full-time
The Process Engineer I provides technical support primarily in pharmaceutical process engineering and technical transfer.This position works under the guidance and oversight of senior…
Added 3 hours ago
Android Engineer
AgileGrid Solutions
Canada
Full-time
We are seeking a highly skilled Staff Android Engineer to join our dynamic team in Toronto, Canada. In this role, you will be instrumental in designing, developing, and maintaining our…
Added 3 hours ago
Project Engineer
Manitoba Hydro
Winnipeg, MB
Full-time
We're looking for a Project Engineer to join our Generation Project Department. Under limited direction of a Project Delivery Section Head, you will provide project management from the…
Added 3 hours ago
Environmental Engineer/Geoscientist and Qualified Person
EXP
Markham, ON
Full-time
With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments.
Added 4 hours ago
Senior Linear Water and Wastewater Infrastructure Engineer
Chisholm Fleming and Associates
Markham, ON
Full-time
Working in the CFA Linear Infrastructure Group, this position in general comprises project and staff management, conceptual planning, assessment, analysis, Class EA study and detailed…
Added 4 hours ago
Utilities Manager
Webuild
Mississauga, ON
$150,000 to $180,000 CAD / year
Full-time
Reviewing the utility designs prepared by section designers and/or utility authorities for compliance with the client’s Engineering design criteria and other applicable criteria;
Added 10 hours ago
Team Lead, Darlington Engineering Services
Kinectrics
Pickering, ON
Full-time
Design & Engineering Services (DES) is looking for an individual with an interest in participating in a fast-paced, challenging environment covering a wide range of business, engineering,…
Added 10 hours ago
Regional Manager – Engineering Operations and Business Development
Grade Separation Systems
Toronto, ON · North York, ON
Full-time
…role, the successful candidate must have a strong technical or engineering background. This experience will allow them to effectively mentor employees, support technical training, evaluate…
Added 12 hours ago
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
Full-time
Computer Modeling & Simulation Staff Specialist/Engineer P55
Added 13 hours ago
Staff Software Engineer, Identity & Access - AI Platform
Redpanda Data
Canada
Full-time
We're looking for a Staff Software Engineer to own that direction end to end - AuthN, AuthZ, and OBO for agents - as a charter that spans both Agentic Data Plane and the Cloud platform it…
Added 14 hours ago
Civil Engineer-In-Training Municipal
McElhanney
Kamloops, BC
Full-time
We are looking for a motivated and passionate Civil Engineer-in-Training to support municipal engineering projects with a focus on water, wastewater, and land development. This is an…

SurveyMonkey

Machine Learning Engineer - Multiple Positions

Ottawa, ON, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business - loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions - from startups to Fortune 500 companies - SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What We’re Looking For

SurveyMonkey's Machine Learning organization spans two connected tracks: the Machine Learning Platform (MLP) team, which builds the secure, scalable pipelines and infrastructure that deploy and monitor ML models in production, and the Product Data Science team, which designs, builds, and fine-tunes the models, from statistical methods to LLMs, before they reach deployment. We're building enterprise-scale NLP and ML systems, and looking for talented ML engineers at different levels, from early career through to Staff Engineer. Whether you're a technical leader ready to shape our ML architecture and mentor teams, or an engineer looking to own end-to-end ML solutions, we have roles that could fit.

You'll work at the intersection of Data Science, DevOps, and Product, helping power technologies like Generative AI, NLP, and real-time classification across SurveyMonkey's product portfolio.

What You’ll Be Working On

Build and own end-to-end ML/AI solutions within the product, maintaining long-term ownership through different stages of deployment, refinement, and iterative enhancements
Build end-to-end monitoring and telemetry systems to detect complex failure modes, deterioration of predictive accuracy, and usage patterns.
Architect scalable ML platforms and production data pipelines, collaborating cross-functionally to integrate new data sources.
Create novel and traditional ML/AI implementations for the in-product experience, collaborating with Product, Design, Front- and Back-End developers to educate teams and iterate through solutions and designs.
Deliver tailored AI solutions by training, fine-tuning, and deploying models ranging from statistical methods to cutting-edge LLMs.
Drive continuous improvement and innovation through research, proposing adoption strategies for external solutions, identifying knowledge gaps within the team, and ensuring hiring and training initiatives address capability needs.

We’d Love To Hear From People With

Extensive professional experience in Machine Learning and Data Science, building and maintaining models in production environments.
Strong expertise in Natural Language Processing, statistical modelling and analysis, and modern ML methods. Deep understanding of not just the models, but what's happening within them - hands-on experience building novel architectures for bespoke product solutions.
Experience handling data at scale with familiarity in Human-In-The-Loop labelling, training and scaling usable data, plus foundational exploratory data analysis.
Proven expertise in creating evaluations and evaluation platforms for non-deterministic systems, including LLM-as-Judge techniques, inferred signals, and traditional model evaluation mechanisms to validate performance and maximise ML/AI impact.
Experience developing production monitoring and creating feedback loops using active feedback, passive signals, and user behaviours to identify key performance indicators for user journeys and experiences.
SaaS development and deployment experience, building multi-scaled, right-sized ML solutions in SaaS environments with CI/CD code lifecycle practices in AWS environments and services (Kafka, EKS, SageMaker, Athena).
Demonstrated experience building LLM-powered product integrations, including Agents and autonomous processes, RAG and context enrichment, and modern prompt engineering methods with guided generation and oversight.
Proven leadership and mentorship capabilities as a technical leader with the ability to mentor engineers across teams and manage complex deliverables.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office for up to 1 day per week.

- Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values - like championing inclusion and making it happen - by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

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More about this job

Responsibilities

Build, deploy, monitor, and iteratively improve end-to-end machine learning and AI solutions, including scalable platforms, production data pipelines, and product integrations using statistical methods and large language models. Collaborate with Product, Design, Data Science, and engineering teams to develop evaluations and feedback loops, guide technical strategy, and mentor engineers.

Requirements

Candidates should have extensive professional experience building and maintaining production machine learning and data science systems, with strong expertise in NLP, statistical modeling, model evaluation, and production monitoring. The role also calls for experience with SaaS and AWS deployments, LLM-powered integrations such as agents and RAG, and technical leadership and mentorship.

Skills

Machine Learning
Natural Language Processing
Statistical Modeling
Large Language Models
Model Evaluation
Production Monitoring
Machine Learning Platforms
Data Pipelines
Human-in-the-Loop Labeling
Active Learning
AWS
Kafka
Amazon EKS
Amazon SageMaker
Amazon Athena
Retrieval-Augmented Generation

Visa sponsorship

Not detected in the job text

Keywords

Machine Learning
Artificial Intelligence
Natural Language Processing
Statistical Modeling
Large Language Models
Generative AI
Model Fine-Tuning
Model Deployment
Model Evaluation
LLM-as-Judge
Production Monitoring
Telemetry
Machine Learning Platforms
Production Data Pipelines
Human-in-the-Loop Labeling
Exploratory Data Analysis
Active Feedback
SaaS
CI/CD
AWS
Kafka
Amazon EKS
Amazon SageMaker
Amazon Athena
AI Agents
Autonomous Processes
Retrieval-Augmented Generation
Context Enrichment
Prompt Engineering
Guided Generation

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