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Assistant Store Manager (Fairview Mall)

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
At least 3 years retail leadership experience, preferably in fashion and/or accessories.
Working hours
40 hours per week
Posting language
English
Posted

Original job description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $44,000.00 - $48,000.00 plus monthly performance bonus.

Benefits:

  • Paid Vacations
  • Paid sick days
  • Health benefits, including dental and vision coverage.
  • Life insurance
  • RRSP contributions with company match
  • Company Discount


Responsibilities include:

  • Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
  • Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
  • Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
  • Visual Merchandising: Helping maintain store presentation standards.
  • Other: Upholding workplace safety, serving as a role model for company policies and procedures.


Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Profile

  • At least 3 years retail leadership experience, preferably in fashion and/or accessories.
  • Intermediate computer skills with working knowledge of MS Office.
  • Experience working with POS systems.


Company description

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
More about this job

Responsibilities

Support the Store Manager in overseeing store operations, driving sales, coaching staff, and delivering exceptional customer service. Help manage inventory, personnel processes, visual merchandising, workplace safety, and compliance with company policies and procedures.

Requirements

Requires at least three years of retail leadership experience, preferably in fashion or accessories, along with intermediate computer skills and working knowledge of MS Office. Candidates should have experience with POS systems and demonstrate Swatch’s core competencies, including customer focus, integrity, problem-solving, and team building.

Skills

  • Customer Service
  • Sales Generation
  • Team Leadership
  • Staff Coaching
  • Performance Management
  • Retail Operations
  • Inventory Control
  • Recruitment
  • Staff Development
  • Visual Merchandising
  • Problem-Solving
  • Customer Focus
  • Creativity
  • Integrity
  • Team Building
  • POS Systems

Benefits

  • Paid Vacations
  • Paid Sick Days
  • Health Benefits
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • RRSP Contributions With Company Match
  • Company Discount
  • Monthly Performance Bonus

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Human Resources

Keywords

  • Retail Leadership
  • Fashion
  • Accessories
  • Sales Targets
  • Customer Experience
  • Customer Service
  • Store Operations
  • Inventory Control
  • Inventory Discrepancies
  • Recruitment
  • Staff Evaluations
  • Development Plans
  • Visual Merchandising
  • Workplace Safety
  • Company Policies
  • MS Office
  • POS Systems
  • Cash Management
  • Sales Growth

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