Closed listing
District Manager - Western Canada
- Calgary, AB, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- Minimum 3 years of multi-store retail leadership experience
- Working hours
- 40 hours per week
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
The Company
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description
As a District Manager – Trainer West, you will oversee the performance of Swatch retail stores across Western Canada, including Manitoba, Saskatchewan, Alberta, and British Columbia. You will play a key role in driving sales, ensuring operational excellence, and developing high-performing teams through impactful training and leadership.
Reporting to the Head of Retail Operations, you will be responsible for achieving financial targets, enhancing customer experience, and delivering training programs that elevate team capabilities. You will embody Swatch’s Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.
Starting base pay of $70,000.00 plus performance-based annual bonus.
Benefits:
District Management
This role requires moderate physical effort, including significant walking and standing during store visits. Occasional lifting (up to 35 lbs) of boxes and fixtures may be required. Administrative duties are performed in-office 1 to 1.5 days per week, with the remainder of time spent in the field.
Employment Status:
Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description
As a District Manager – Trainer West, you will oversee the performance of Swatch retail stores across Western Canada, including Manitoba, Saskatchewan, Alberta, and British Columbia. You will play a key role in driving sales, ensuring operational excellence, and developing high-performing teams through impactful training and leadership.
Reporting to the Head of Retail Operations, you will be responsible for achieving financial targets, enhancing customer experience, and delivering training programs that elevate team capabilities. You will embody Swatch’s Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.
Starting base pay of $70,000.00 plus performance-based annual bonus.
Benefits:
- Health benefits, including dental and vision coverage
- RRSP contributions with company match
- Company discount
- Life insurance
- Paid vacations and sick days
District Management
- Lead daily operations across multiple retail locations to meet sales and productivity goals
- Analyze performance metrics and implement strategies to drive growth
- Ensure visual merchandising and operational standards are consistently met
- Conduct regular store visits to coach, review performance, and support store managers
- Support store openings, relocations, and closures
- Monitor labor and operational expenses to optimize profitability
- Provide market insights on competitors, consumer behavior, and trends
- Design and deliver engaging training programs on sales, product knowledge, and customer service
- Onboard and mentor new hires to build high-performing teams
- Identify skill gaps and create tailored training solutions
- Evaluate training effectiveness and continuously improve programs
- Build a strong talent pipeline by identifying and developing high-potential employees
- Foster a collaborative and positive work environment
- Partner with HR to support employee engagement and retention initiatives
- Promote a culture of accountability, performance, and continuous improvement
This role requires moderate physical effort, including significant walking and standing during store visits. Occasional lifting (up to 35 lbs) of boxes and fixtures may be required. Administrative duties are performed in-office 1 to 1.5 days per week, with the remainder of time spent in the field.
Employment Status:
Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
- Availability to travel frequently across Western Canada
- Strong communication and relationship-building skills
- Self-starter who thrives independently and in team settings
- Effective leadership and coaching abilities
- Results-driven with high energy and enthusiasm
- Minimum 3 years of multi-store retail leadership experience
- Proven experience in training and talent development
- Strong analytical and decision-making skills
- Intermediate computer skills (MS Office, POS systems)
- Deep understanding of the local retail landscape
Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada
More about this job
Responsibilities
Oversee Swatch retail store operations across Western Canada, driving sales and productivity, monitoring performance and expenses, and maintaining customer experience, visual merchandising, and operational standards. Develop and deliver training, coach store managers and employees, and build a strong talent pipeline while supporting engagement and continuous improvement.
Requirements
Requires at least three years of multi-store retail leadership experience, with demonstrated training and talent development experience. Candidates should have strong analytical, decision-making, leadership, coaching, communication, and relationship-building abilities, intermediate MS Office and POS skills, knowledge of the local retail landscape, and availability for frequent travel across Western Canada.
Skills
- Multi-Store Retail Leadership
- Sales Performance Management
- Training Program Development
- Employee Coaching
- Talent Development
- Customer Service
- Operational Excellence
- Visual Merchandising
- Performance Analysis
- Budget and Expense Management
- Team Leadership
- Communication
- Relationship Building
- Problem-Solving
- Decision-Making
- MS Office and POS Systems
Benefits
- Health Benefits
- Dental Coverage
- Vision Coverage
- RRSP Contributions With Company Match
- Company Discount
- Life Insurance
- Paid Vacation
- Paid Sick Days
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Education
- Customer Service & Support
Keywords
- Retail Operations
- Multi-Store Management
- Sales Targets
- Productivity Goals
- Performance Metrics
- Visual Merchandising
- Store Visits
- Store Openings
- Store Relocations
- Store Closures
- Labor Expenses
- Operational Expenses
- Market Insights
- Competitor Analysis
- Consumer Behavior
- Training Programs
- Product Knowledge
- Customer Service
- Onboarding
- Mentoring
- Talent Pipeline
- Employee Engagement
- Employee Retention
- Continuous Improvement
- MS Office
- POS Systems
- Western Canada
- Retail
- Luxury Goods
- Jewelry