Closed listing
Full-Time Sales Lead (West Edmonton Mall)
- AB, Canada
- Edmonton, AB, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $19.00 per hour plus monthly performance bonus.
Benefits:
- Health benefits, including dental and vision coverage
- RRSP contributions with company match
- Company discount
- Life insurance
- Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par
- Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely
- Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans
- Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation
- Compliance: Maintain safety standards, act as a policy and procedure role model
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Profile
- Availability to work opening and closing shifts; flexible hours including weekends and holidays
- Strong communication skills (verbal & written), including strong relationship building skills
- Must be a self-starter who works well independently and in team environments
- Ability to communicate in a clear concise and understandable manner
- Effective leadership skills to mentor and motivate retail team
- Results oriented with a high level of energy and enthusiasm
- At least 2 years retail leadership experience, preferably in fashion and/or accessories
- Intermediate computer skills with working knowledge of MS Office
- At least 4 years of customer service experience
- Experience working with POS systems
Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada
More about this job
Responsibilities
Lead sales and customer service by setting targets, coaching associates, and supporting the team’s performance. Assist with daily store operations, staffing and payroll, inventory, recruitment and development, visual merchandising, reporting, and compliance with safety and company policies.
Requirements
Requires at least two years of retail leadership experience, preferably in fashion or accessories, and at least four years of customer service experience. Candidates should have POS experience, intermediate Microsoft Office skills, strong communication and leadership abilities, and availability for flexible opening and closing shifts, including weekends and holidays.
Skills
- Retail Leadership
- Sales Generation
- Customer Service
- Team Coaching
- Staff Scheduling
- Payroll Control
- Inventory Control
- Recruitment
- Training
- Performance Management
- Visual Merchandising
- Communication
- Relationship Building
- Problem-Solving
- POS Systems
- Microsoft Office
Benefits
- Health Benefits
- Dental Coverage
- Vision Coverage
- RRSP Contributions With Company Match
- Company Discount
- Life Insurance
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Management & Leadership
- Customer Service & Support
Keywords
- Retail
- Luxury Goods
- Jewelry
- Sales
- Customer Service
- Sales Targets
- Team Coaching
- Store Operations
- Staff Scheduling
- Payroll Control
- Inventory Control
- Recruitment
- Training
- Performance Evaluations
- Development Plans
- Visual Merchandising
- Merchandise Launches
- Safety Standards
- Policy Compliance
- POS Systems
- Microsoft Office
- Cash Management
- Product Knowledge
- Fashion
- Accessories