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Swim Recruiting

Administrative Assistant

Calgary, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Onsite contract opportunity supporting appeal hearings, case administration and decision preparation for an Alberta public-sector tribunal.

Fully onsite in downtown Calgary.
Monday–Friday, 8:00 a.m.–4:00 p.m. Alberta time (7.25 hrs/day)

Who:

Reporting to the Senior Appeals Assistant, you will support Appeals Officers, Hearing Chairs, Vice Chairs, Commissioners and external parties participating in appeals. The organization operates in a structured tribunal environment where accuracy, professionalism, confidentiality and timely communication are essential.

You:

You bring strong administrative coordination and proofreading skills, sound judgment and confidence working with diverse stakeholders. You can move between detailed document preparation, client inquiries, technology troubleshooting and time-sensitive follow-up. Your experience may come from tribunal or hearing administration, legal support, workers’ compensation, case administration, public-sector services or another role with comparable responsibilities.

Critical Experience Requirements:

High School Diploma or GED.
At least two years of relevant experience in a similar role.
At least two years using Microsoft Office Suite tools.
At least two years solving problems and troubleshooting in a fast-paced environment, working independently and within a team.
At least two years adapting to new business environments, working with business and technical teams, coordinating vendors, managing stakeholder relationships and supporting collaboration.
At least two years working with clients or stakeholders to identify, gather, document and analyze business data and process requirements.
Clear written and verbal communication and the ability to interact professionally with diverse groups.
Strong organization, prioritization and attention to detail.

Nice to Have:

A degree, diploma or certificate in office administration.
Two years of information governance, records-management or information-management experience.
Two years of experience with information-management concepts and privacy/security issues relating to ATIA and POPA, including relevant experience under the former FOIP framework.
Two years of experience working directly within the Government of Alberta, with 1GX, or in a comparable Canadian public-sector ERP environment.
Two years of workers’ compensation systems experience, such as WCB.

Compensation:

Hourly contract compensation will be discussed based on experience, engagement structure and alignment with the client’s requirements.

Next Steps:

If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.

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More about this job

Responsibilities

Support appeal hearings and case administration by coordinating with Appeals Officers, Hearing Chairs, Vice Chairs, Commissioners, and external participants. Prepare and proofread documents and decisions, respond to inquiries, troubleshoot technology issues, and complete timely follow-up while maintaining accuracy and confidentiality.

Requirements

A high school diploma or GED and at least two years of relevant administrative experience are required, along with two years using Microsoft Office and experience troubleshooting, collaborating with stakeholders, and documenting business data and process requirements. Strong communication, organization, prioritization, attention to detail, and the ability to work independently and as part of a team are required; office administration education and public-sector, records-management, privacy, ERP, or workers’ compensation experience are preferred.

Skills

Administrative Coordination
Proofreading
Case Administration
Appeal Hearing Support
Decision Preparation
Microsoft Office
Problem Solving
Troubleshooting
Records Management
Information Governance
Privacy and Security
Stakeholder Management
Business Requirements Analysis
Written and Verbal Communication
Organization and Prioritization
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Appeal Hearings
Tribunal
Case Administration
Decision Preparation
Appeals Officers
Hearing Chairs
Document Preparation
Proofreading
Microsoft Office Suite
Client Inquiries
Technology Troubleshooting
Stakeholder Relationships
Business Data
Process Requirements
Information Governance
Records Management
Information Management
ATIA
POPA
FOIP
Government of Alberta
1GX
Public-Sector ERP
Workers’ Compensation
WCB
Privacy and Security
Confidentiality
Vendor Coordination

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