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Added 11 mins ago
AA
Coordonnateur aux achats
Airbus Aircraft
Montreal, QC
- Full-time
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This…
Added 11 mins ago
DB
Child & Youth Service Worker (Float)
Dnaagdawenmag Binnoojiiyag Child & Family Services
ON · Rural Ramara, ON
- $74,655.27 to $89,978.56 CAD / year
- Contract
A completed Application Form must be included with your resume for your application to be considered. The Application Form can be found by:
Added 11 mins ago
CM
Senior Performance Media Associate, Investment
Critical Mass
Toronto, ON
- Full-time
Critical Mass is hiring a Senior Performance Media Associate Investment to join our growing team. You will support the day-to-day execution of programmatic media campaigns and is an…
Added 11 mins ago
R&
Financial Analyst
Robertson & Company Ltd.
Markham, ON
- Full-time
…action-oriented variance reporting and overall leading-edge financial…
Added 11 mins ago
SS
BUSINESS SERVICES MANAGER, TEMPORARY FULL-TIME (1.0 FTE)
Southridge School
Surrey, BC
- Full-time
This position will direct and coordinate the day-to-day operations of four auxiliary enterprises that support the educational, social, and cultural aspects of Southridge School.
Added 11 mins ago
A
Line Cook / Prep Cook PT
Añejo
Calgary, AB
- Part-time
Ability to work well with a team and support others.
Added 12 mins ago
Health Records Clerk
Sinai Health
Toronto, ON
Sinai Health is looking for a Health Records Clerk to support our Health Records department at Mount Sinai Hospital. The Health Records Clerk performs a clerical function in the health…
Added 12 mins ago
Department Sales Manager, Hardgoods
Sporting Life Group
Markham, ON
AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.
Added 12 mins ago
Northern Station Agent
The Talent Team at Perimeter Aviation
Brochet, MB · Cross Lake 19, MB · MB · God'S River 86A, MB · Grand Rapids, MB · Island Lake, MB · Lac Brochet 197A, MB · Norway House 17, MB · Oxford House 24, MB · Shamattawa 1, MB · South Indian Lake, MB · St. Theresa Point, MB · Wasagamack, MB · Lake, ON · Sachigo Lake, ON · ON · Gods Lake Narrows, MB · Gods River, MB · Lac Brochet, MB · Little Grand Rapids, MB · North Spirit Lake, ON · Pikangikum, ON · Red Sucker Lake, MB · Saint Theresa Point, MB · Sandy Lake, ON · Tadoule Lake, MB · Weagamow Lake, ON
Provide positive teamwork and ongoing support to the overall station, working closely with and having constant communications with Flight Crew personnel, and other station staff.
Added 12 mins ago
Outdoor Living Skills & Tripping Team Lead
YMCA of Northeastern Ontario
Spanish, ON
Support staff in their training and development related to tripping and outdoor living skills
Added 12 mins ago
Northern Station Agent
The Talent Team at Perimeter Aviation
Brochet, MB · Cross Lake 19, MB · MB · God'S River 86A, MB · Grand Rapids, MB · Island Lake, MB · Lac Brochet 197A, MB · Norway House 17, MB · Oxford House 24, MB · Shamattawa 1, MB · South Indian Lake, MB · St. Theresa Point, MB · Wasagamack, MB · Lake, ON · Sachigo Lake, ON · ON · Gods Lake Narrows, MB · Gods River, MB · Lac Brochet, MB · Little Grand Rapids, MB · North Spirit Lake, ON · Pikangikum, ON · Red Sucker Lake, MB · Saint Theresa Point, MB · Sandy Lake, ON · Tadoule Lake, MB · Weagamow Lake, ON
Provide positive teamwork and ongoing support to the overall station, working closely with and having constant communications with Flight Crew personnel, and other station staff.
Added 12 mins ago
Back of House - Dishwasher
Northland Properties
Calgary, AB
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 12 mins ago
IT Support Technician
Quadra
Edmonton, AB
Hands-on experience in hardware troubleshooting and extensive application support experience.
Added 12 mins ago
Medical Secretary - Medical Imaging Administration
Women's College Hospital
Toronto, ON
As a vital member of the Medical Imaging Department the Medical Secretary provides clerical and administrative support to the Clinics/Program. This will include reception duties, patient…
Added 12 mins ago
PF
Front Desk Associate
Planet Fitness
Leduc, AB
- Part-time
Discuss your availability with the Hiring Manager and/or notate it on your application.
Added 12 mins ago
EA
Group Benefits Specialist
Effortless Admin Inc.
Edmonton, AB
- Full-time
Completing both steps will fast-track your application through our hiring process.
Added 27 mins ago
A
Environmental Coordinator - Permits, License, Agreement and Approvals
Amico
Toronto, ON · North York, ON
- Full-time
The Environmental Permits, License, Agreement and Approvals (PLAA) Coordinator will support the Elevated Guideways and Stations Contract (“EGS”) of The Ontario Line ("OL"). The Primary…
Added 27 mins ago
Retail Sales Associate Part Time
Tailored Brands
Niagara Falls, ON
Tailored Brands uses Artificial Intelligence (“AI”) as part of the job application process for applications submitted through the careers site on our Tailored Brands website, including to…
Added 42 mins ago
HC
Pipe Layer/Operator
Hazelwood Construction Services Inc.
Nanaimo, BC
- Full-time
…Interest In Joining Our Team. Before You Proceed With Your Application, Please Take Note Of The Following Important…
Added 42 mins ago
FH
Journeyperson Refrigeration & Air Conditioning Mechanic
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to…
Added 42 mins ago
EV
Dozer/Grader Operator
Elk Valley Resources
Sparwood, BC
- Full-time
…Dozers and 16M/24M Graders, as well as providing operational support in an open pit coal…
Added 42 mins ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Assist and support the transition to new Spa Software program, including creation and maintenance of new Standard Operating procedures. (SpaSoft)
Added 42 mins ago
WI
Assistant Restaurant Manager - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume…
Added 42 mins ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Added 42 mins ago
WI
Pastry Chef - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Support savoury kitchen with mise en place that involves baking and pastry techniques.

Swim Recruiting

Processing Centre Advisor

AB, Canada
Edmonton, AB, Canada

$27-29/hr commensurate with experience + 4% vacation pay · Contract

Apply About employer

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Job details

Pay: $27-29/hr commensurate with experience + 4% vacation pay
Job type: Contract
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

This is a contract role | Sept 1, 2026 - March 31, 2026.

Who – The Company:

Our client is a large, complex public-sector organization that delivers essential programs and services to individuals, families and communities across Alberta. Within its Education and Childcare business unit, the organization supports provincial child care subsidy, family portal and early learning and child care initiatives.

What- The Role:

Business Unit: Education and Childcare.

Hybrid in Edmonton or Calgary.

We are seeking detail-oriented, client-focused Processing Center Advisors to assess child care program applications, determine eligibility and support families, child care providers and other stakeholders. This role requires sound judgment, analytical ability and accurate application of program policies in a high-volume environment.

Key Responsibilities

Review and process applications, renewals and amendments in accordance with legislation, policies and program guidelines.
Determine eligibility by assessing financial and supporting documentation.
Respond to inquiries, explain requirements and help clients navigate online services and application processes.
Investigate and resolve application, payment, eligibility and system-related issues.
Maintain accurate records while meeting privacy, security and information-management requirements.
Collaborate with internal and external partners and support testing, training and process-improvement initiatives.

Who – The Candidate:

Strong analytical, research and problem-solving skills with excellent attention to detail.
Ability to interpret and apply legislation, policies, procedures and program guidelines.
Ability to manage competing priorities in a fast-paced, high-volume environment.
Strong written and verbal communication with an empathetic, client-focused approach.
Sound judgment when handling confidential information.
Ability to work effectively both independently and within a team.

Minimum Requirements:

High school diploma or GED.
Three or more years of customer service and/or retail sales experience.
Two or more years of experience researching documentation, records, policies or procedures to resolve issues.
Three or more years of problem-solving or troubleshooting experience in a fast-paced environment, independently and within a team.
Three or more years of experience prioritizing competing tasks and deliverables in a complex environment.

Nice to Have Experience:

Relevant post-secondary education in office administration or a related field.
Four or more years of comparable processing, program administration, benefits administration, eligibility assessment or case-management experience.
Three or more years of experience using multiple systems and databases while delivering customer service.
Two or more years of call centre experience.
Three or more years in an analytical role requiring accuracy and attention to detail.
Experience with government programs, social benefits, eligibility assessment or clients facing complex or sensitive situations.

How much:

$27-29/hr commensurate with experience + 4% vacation pay

Where:

Edmonton, AB, or Calgary, AB. This is a hybrid position; however, operational requirements may require onsite attendance up to five days per week. Candidates must live within one hour of their designated Edmonton or Calgary office location.

When & How To Apply:

Swim Recruiting has been engaged as a trusted recruitment agency partner on this important search. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' to send us your resume. Thank you!

Apply About employer

More about this job

Responsibilities

Review and process child care program applications, renewals, and amendments, assess eligibility using financial and supporting documentation, and apply relevant legislation and program policies. Respond to client inquiries, resolve application and payment issues, maintain accurate confidential records, and collaborate on testing, training, and process improvements.

Requirements

Requires a high school diploma or GED, at least three years of customer service or retail sales experience, two years researching records or policies to resolve issues, and three years each of troubleshooting and prioritizing work in complex, fast-paced environments. Candidates should have strong analytical, communication, and problem-solving skills, sound judgment with confidential information, and the ability to work independently and as part of a team.

Skills

Application Processing
Eligibility Assessment
Customer Service
Analytical Skills
Research
Problem-Solving
Troubleshooting
Policy Interpretation
Attention To Detail
Client Communication
Prioritization
Records Management
Privacy And Confidentiality
Issue Resolution
Stakeholder Collaboration
Process Improvement

Benefits

Vacation Pay

Visa sponsorship

Not detected in the job text

Keywords

Child Care Subsidy
Education And Childcare
Application Processing
Eligibility Assessment
Program Administration
Benefits Administration
Case Management
Legislation
Program Policies
Program Guidelines
Financial Documentation
Supporting Documentation
Customer Service
Call Centre
Online Services
Application Renewals
Application Amendments
Payment Issues
Records Management
Privacy Requirements
Information Management
Database Systems
Stakeholder Collaboration
Testing
Training
Process Improvement
Government Programs
Social Benefits

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