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Added 2 hours ago
UC
Route Supervisor
UniFirst Corporation
Toronto, ON
- Full-time
Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
Added 2 hours ago
E3
Business Development Specialist
Environmental 360 Solutions
Lloydminster, AB
- Full-time
What is it like to be a Business Development Representative at Environmental 360 Solutions Ltd.? You will spend your first few months in the office and on the road with your team members.…
Added 2 hours ago
LI
Route Sales Representative
Les Industries Trovac Ltée
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Trovac Industries is looking to add a Western Canada Sales Development Representative to our team, and we’re reaching out to our dealer network because you know our industry, our customers…
Added 2 hours ago
Proposal Manager
Fairbanks Morse Defense
Peterborough, ON
The Proposal Manager is responsible for driving the sales process, managing customer relationships, and delivering high-quality, competitive proposals that meet customer needs and align…
Added 2 hours ago
SL
Wealth Sales Representative
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Generate sales and lead development through proactive outbound telephone calls and email communications
Added 2 hours ago
GF
Customer Service Representative (Motivator) - Guelph Eramosa and Stevenson
GoodLife Fitness
Guelph, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 3 hours ago
C
Mobile Financial Services Representative
CIBC
Terrebonne, QC · Laval, QC · Boisbriand, QC · Montreal, QC
- Full-time
…understand their needs and identify opportunities. You’ll complete sales of Chequing and Savings accounts, and provide high-level information on other products (e.g., mortgages, Investor’s…
Added 3 hours ago
BB
Associé(e) aux ventes - Ordinateurs (Temps plein) / Computer Sales Associate (Full Time)
Best Buy Canada
Brossard, QC
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 3 hours ago
SM
Customer Care Representative
Swish Maintenance Limited
Oakville, ON
- Full-time
As a Customer Care Representative, your main responsibility is to create frictionless customer experiences. As the frontline liaison, you'll be handling inquiries, resolving issues, and…
Added 3 hours ago
CL
Technical Sales and Quotations Representative
Canarm Ltd.
Brockville, ON
- Full-time
The Technical Sales & Quotations Representative will support our growing sales team and provide expert technical guidance and detailed quotations to our valued customers and distribution…
Added 3 hours ago
GF
Customer Service Representative (Motivator) - Guelph Eramosa and Stevenson
GoodLife Fitness
Guelph, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 3 hours ago
T
Full Time Sales Representative | Deerfoot Meadows
TELUS
Calgary, AB
- Full-time
Additional sales incentives like cash prizes, phones, accessories, and trips
Added 3 hours ago
T
Part Time Sales Representative | Shepard Centre
TELUS
Calgary, AB
- Part-time
Additional sales incentives like cash prizes, phones, accessories, and trips
Added 3 hours ago
BH
Territory Manager
Biron Health Group | Biron Groupe Santé
Montréal-Ouest, QC
- Full-time
The Territory Manager serves as Biron’s strategic representative to physicians, healthcare professionals, and other referral partners within their assigned territory. As the true owner of…
Added 3 hours ago
CG
Outside Sales Representative
CFT Group
Ottawa, ON
- Full-time
CFT Recycling is seeking a results-driven Outside Sales Representative to develop new business and expand its customer base in Aylmer, Gatineau, and the surrounding Outaouais region.…
Added 3 hours ago
IW
Portfolio Strategist
IG Wealth Management
Quebec, QC
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 3 hours ago
CM
Inside Sales Representative
Cascadia Metals
Hamilton, ON
- Full-time
Cascadia Metals is actively seeking qualified candidates for the position of Inside Sales Representative to work for our Inside Sales Representative – Hamilton, ON. In this permanent,…
Added 3 hours ago
CC
Financial Services Representative
Conexus Credit Union
Maidstone, SK
- Full-time
We have a Financial Services Representative opportunity at our Maidstone location. You are one of the first people our members encounter at the branch. You will help them with whatever they…
Added 3 hours ago
Sales Development Representative
N-able
Ottawa, ON
Create sales opportunities by generating appointments for the wider Sales team
Added 3 hours ago
Grocery - Clerk All Purpose Grid B SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
Loading and unloading of product for the sales floor
Added 3 hours ago
T
BUSINESS DEVELOPMENT REP - B2B
TruGreen
Mississauga, ON
- Full-time
Generates sales revenue by prospecting and adding new program commercial customers, as well as cross selling and up selling current customers. This role often involves prospecting,…
Added 3 hours ago
BV
Media Sales Representative
Best Version Media
Red Deer, AB
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 3 hours ago
BV
Media Sales Representative
Best Version Media
Chilliwack, BC
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 3 hours ago
BV
Media Sales Representative
Best Version Media
Victoria, BC
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 3 hours ago
BV
Media Sales Representative
Best Version Media
Sudbury, ON · Greater Sudbury, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.

Swish Maintenance Limited

Customer Care Representative

Oakville, ON, Canada

Salary: Starting at $50,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: Starting at $50,000 annually
Job type: Full-time
Apply by: Oct 26, 2026
Experience: 1-2 years’ experience in a customer-facing role.
Posting language: English
Posted: Sep 18, 2026

Original job description

Join Swish as a Customer Care Representative

About Swish

Swish is a proudly Canadian, family-owned company that has been operating since 1956. From coast to coast, we help communities feel confident that the spaces where they work and live are clean, safe, and hygienic. We are Canada’s source for high-quality cleaning supplies and equipment, offering professional-grade, environmentally responsible solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting, Cleaning Tools & Powered Equipment, Safety, PPE, and more. At Swish, our people are at the heart of everything we do.

About The Role

As a Customer Care Representative, your main responsibility is to create frictionless customer experiences. As the frontline liaison, you'll be handling inquiries, resolving issues, and providing reliable assistance. Your effective communication skills and a comprehensive understanding of Swish’s products will be key assets.

Key Responsibilities

Develop and maintain strong relationships with assigned customers, acting as the first point of contact for any customer service needs
Accurately take customer orders by email or telephone in an efficient manner
Assist customers with online orders or questions related to Swish’s website
Proactively engage customers by reaching out to discuss and understand their business needs, encouraging additions to existing orders, and sharing information about new products
Develop an extensive knowledge of Swish’s products and services in order to assist customers with best-in-class cleaning solutions
When necessary, handle customer complaints by providing appropriate solutions or alternatives with realistic timelines and following up to ensure resolution was achieved
Ensure mailed orders are shipped promptly with accurate record keeping of invoices and PO #s
Complete invoicing, billing, and reporting
Utilize ERP and CRM platforms with confidence
Communicate with various teams and branches to obtain stock to fill backorders
Respond to and direct equipment service calls and provide timely updates to customers on the status of repairs
Assist in the Clean-It-Centre (retail store) or warehouse when necessary

What You Bring

High School diploma
1-2 years’ experience in a customer-facing role. Sales experience is considered an asset
Basic customer service skills to confidently and accurately address customers’ needs
Organizational and multitasking skills
Strong computer and technical skills including experience with MS Excel
Experience with a CRM and other sales technologies is considered an asset
eCommerce experience considered an asset
Attention to detail to accurately process invoices and reporting
Professional demeanor and telephone etiquette

A People-first Company

Job Details & What We Offer

Membership in the Swish family - we treat our employees with integrity and have since 1956

The role

Location: Oakville, Ontario
Hours of Work: Monday to Friday – 8AM to 5PM
Salary: Starting at $50,000 annually
Variable compensation: Annual performance bonus eligibility
Vacation: Starting at 3 weeks

Benefits From Day 1

Company-paid Extended Health & Dental Care
Company contributions to a Registered Retirement Savings Plan (RRSP)
Employee & Family Assistance Program (EFAP)

Extras that matter

Rewards & Recognition program that celebrates great work and meaningful contributions
Access to hundreds of employee discounts across home, wellness, travel, fashion, and more
Unlimited training and development with an industry-leading brand to help you grow your career

Role Information

New headcount

Equal Opportunity

Swish is an equal opportunity employer offering a competitive compensation and benefits package, along with excellent opportunities for professional development and advancement within a growing Canadian organization.

Accessibility & Accommodation

Swish is committed to providing an inclusive and accessible recruitment and workplace experience in accordance with applicable human rights and accessibility legislation across Canada. Accommodation is available upon request throughout the recruitment and selection process. Applicants requiring accommodation may contact Human Resources at any stage.

Pre-Employment Screening

Swish is committed to maintaining a safe and secure work environment. As a condition of employment, candidates will be required to complete background screening, including criminal record checks where permitted by law and where relevant to the position, or where required by client sites. For roles involving the operation of a company motor vehicle, a valid driver’s license and a satisfactory driver’s abstract will also be required.

AI Disclosure

Swish uses artificial intelligence technology to assist in the initial screening and assessment of applications. AI is used only as a support tool; no hiring decisions are made solely by automated systems. All final hiring decisions are made by a human. We are committed to a hiring process that maintains the highest integrity and prioritizes a fair, positive experience for every candidate.

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for customers, processing orders, answering questions, resolving complaints, and providing product and service guidance. Coordinate with internal teams and branches on stock, backorders, equipment service, invoicing, billing, and reporting while maintaining accurate records and timely customer updates.

Requirements

A high school diploma and 1–2 years of experience in a customer-facing role are required; sales experience is an asset. Candidates should have customer service, organizational, multitasking, computer, and technical skills, including Microsoft Excel, with CRM and e-commerce experience considered assets.

Skills

Customer Service
Order Processing
Complaint Resolution
Product Knowledge
Sales
Communication
Organization
Multitasking
Microsoft Excel
CRM Platforms
E-Commerce
Invoicing
Billing
Reporting
Telephone Etiquette

Benefits

Extended Health and Dental Care
Employee and Family Assistance Program
Three Weeks of Vacation
Annual Performance Bonus Eligibility
Rewards and Recognition Program
Employee Discounts
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Customer Service
Customer Relationships
Order Processing
Email Orders
Telephone Orders
E-Commerce
Customer Complaints
Product Knowledge
Cleaning Supplies
Cleaning Equipment
Sales
Microsoft Excel
CRM Platforms
ERP Platforms
Invoicing
Billing
Reporting
Purchase Order Numbers
Backorders
Equipment Service Calls
Inventory Coordination
Telephone Etiquette
Facilities Services

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