Digital Product Manager
- Toronto, ON, Canada
$40 to $55 CAD / hour · Contract
Applications open in a new tab.
Job details
- Pay
- $40 to $55 CAD / hour
- Job type
- Contract
- Apply by
- Experience
- 5–7+ years of relevant AI Digital Product Management or Product Owner experience within Agile environments.
- Posting language
- English
- Posted
Original job description
Digital Product Manager (Commercial Banking)
Location: Toronto, ON (Hybrid)
Contract Length: 12-Month Initial Contract (Potential for extension or conversion to FTE)
Hourly Rate: $T4: $40-$45 | IC: $50-$55 PER HOUR (Dependent on experience)
About the Role
We are seeking a versatile, execution-driven Digital Product Manager to lead the design and delivery of cutting-edge digital experiences for a major commercial banking portfolio. This is a balanced role: you will help shape multi-year portfolio strategies and roadmaps while rolling up your sleeves to manage backlogs, write requirements, and drive agile delivery and also support initiatives involving automation, AI-enabled experiences, intelligent workflows, and employee/client productivity enhancements. Previous experience delivering AI-powered solutions is a strong asset, but we're equally interested in candidates who demonstrate curiosity, learning agility, and a passion for emerging technologies.
You will support commercial banking customers across SMB, mid-market, and corporate segments - focusing on areas like digital servicing, workflow automation, case management, payments, and account onboarding.
Key Responsibilities
- Strategy & Roadmap: Develop and manage a multi-year AI vision, strategy, and roadmap, using data-driven insights and customer feedback.
- Agile Delivery & Execution: Own and manage the AI product backlog (user stories, requirements, prioritization) within an Agile operating model.
- Cross-Functional Leadership: Partner closely with AI Technology, UI/UX Design, Data & Analytics, Operations, and business stakeholders to take initiatives from concept to launch.
- Customer Experience & Data: Analyze customer data and metrics to reduce friction, drive product adoption, and solve meaningful customer problems.
- Change Management: Develop and lead stakeholder engagement, readiness assessments, and go-to-market plans for digital releases.
- Emerging Tech & AI: Support innovative initiatives involving automation, AI-enabled experiences, and intelligent workflows.
What You Bring (Must-Haves)
- 5–7+ years of relevant AI Digital Product Management or Product Owner experience within Agile environments.
- Proven experience designing and delivering AI B2B digital experiences (financial services/commercial banking strongly preferred).
- Demonstrated success delivering digital initiatives across mobile, tablet, and desktop platforms.
- Strong command of digital UI/UX principles, usability testing, customer journey mapping, and digital analytics.
- High comfort with ambiguity, strong independent problem-solving skills, and a proven bias for action and execution.
- A passion for emerging technologies and innovative solutions, including AI applications in product roadmaps.
More about this job
Responsibilities
Develop a multi-year AI product vision and roadmap, manage the Agile backlog, and lead cross-functional teams in delivering digital banking experiences. Use customer data and feedback to improve adoption and reduce friction, while supporting stakeholder readiness and launches of automation and AI-enabled workflows.
Requirements
Requires 5–7+ years of AI digital product management or product owner experience in Agile environments, with experience delivering AI-powered B2B digital products; commercial banking or financial services experience is strongly preferred. Candidates should have delivered digital initiatives across mobile, tablet, and desktop and be skilled in UI/UX, usability testing, customer journey mapping, and digital analytics, with strong independent problem-solving and execution skills.
Skills
- Digital Product Management
- AI Product Strategy
- Product Roadmapping
- Agile Product Delivery
- Backlog Management
- Requirements Writing
- Cross-Functional Leadership
- B2B Digital Experiences
- Commercial Banking
- UI/UX Principles
- Usability Testing
- Customer Journey Mapping
- Digital Analytics
- Customer Data Analysis
- Change Management
- Workflow Automation
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Management & Leadership
- Finance & Accounting
- Data & Analytics
Keywords
- Artificial Intelligence
- AI Product Management
- Digital Product Management
- Commercial Banking
- Financial Services
- B2B Digital Experiences
- Agile
- Product Owner
- Product Backlog
- User Stories
- Product Requirements
- Product Prioritization
- Product Strategy
- Product Roadmap
- Automation
- Intelligent Workflows
- Case Management
- Payments
- Account Onboarding
- Digital Servicing
- UI/UX
- Usability Testing
- Customer Journey Mapping
- Digital Analytics
- Customer Experience
- Data Analytics
- Change Management
- Stakeholder Engagement
- Go-To-Market Planning
- Mobile, Tablet, And Desktop Platforms