Sales Representative & Technical Support

About SWS Medical

SWS Medical develops blood purification equipment, consumables and connected solutions for dialysis and critical care. Headquartered in Chongqing, China, and listed on the Shanghai Stock Exchange STAR Market (SSE: 688410), SWS serves international markets through healthcare professionals and distribution partners.

Responsibilities

• Develop and manage relationships with overseas hospitals, dialysis centers and distributors, and meet sales targets for the assigned territory.
• Track market developments and competitor information, identify customer pain points, and adjust sales strategies flexibly to place our products with more healthcare providers.
• Convert clinical data and real case studies into proposals that are clear for clinical staff and demonstrate clear value to procurement teams, and conduct on-site product demonstrations to highlight key benefits.
• Log all customer interactions in the CRM system promptly to ensure accurate and complete records, supporting reliable sales forecasting, inventory planning and delivery scheduling.
• Handle quotations, price negotiations and contract finalization, negotiate commercial terms and protect target margins, and follow up on payments to secure successful order delivery and receipt of funds.
• Promote maintenance contracts, spare parts and equipment upgrade solutions to drive incremental after-sales revenue; train distributors to improve their technical and commercial capabilities.
• Coordinate equipment installation, commissioning and servicing, respond promptly to customer issues, and maintain high service quality and customer satisfaction.

Requirements

• Education: Bachelor’s degree or above in Biomedical Engineering, Mechanical Engineering, Business Administration, Marketing, Life Sciences or related field.
• Industry Experience: At least 2 years of experience in the healthcare or medical device industry with a proven medical device sales record; practical experience in hemodialysis is preferred.
• Technical Competency: Hands-on experience maintaining hemodialysis machines. Familiarity with local healthcare systems, business processes and applicable regulations, with the ability to work within complex clinical environments.
• Language Proficiency: Fluent English is required. Native speaker is a plus. You will be expected to build and maintain professional working relationships with medical experts and clinical stakeholders.
• Skills: Proficient with the Microsoft Office suite and CRM tools. Able to use data for account planning, targeted marketing and reliable sales forecasting.
• Work arrangement: Willing to work flexible hours and travel frequently as required for business activities.

Offer you

There is a lot you can discover at SWS Hemodialysis Care Co., Ltd., no matter you are an experienced commercial expert or a talent eager for global growth - everything focuses on your professional journey.

• Individualized development paths for selfdriven career planning and professional capability improvement.
• An open corporate culture encouraging innovative thinking, focusing on finding practical, customeroriented solutions.
• Cooperate with passionate crossborder colleagues with diversified industry experience and background.
• Competitive compensation package of a fastgrowing global MedTech enterprise, together with agile, collaborative working atmosphere.

For any questions about us, feel free to reach out at: yi.jiajia@swskj.com