Solutions Engineer

Who We Are

SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Since 2016, our team of entrepreneurs, energy professionals, and technologists has been focused on unlocking the social, economic, and environmental benefits of widespread EV adoption. Today, our solutions are deployed in tens of thousands of locations - many of which are low-to-moderate income housing - helping to make clean mobility accessible for all.

With an expanding footprint across Canada and the U.S., we're scaling quickly and looking for mission-driven talent to help accelerate our growth.

Job Opportunity

SWTCH is hiring a Solutions Engineer to be the technical partner to our national sales team. You'll lead the technical side of pre-sales conversations, shape winning responses to RFPs for large, strategic EV charging projects, and help design sites once a project is won.

This role goes beyond sales. You'll work closely with Product and Engineering on hardware testing, product development and partner training. If you enjoy turning complex charging infrastructure needs into clear solutions that customers, partners and internal teams can act on, we'd love to hear from you.

Key Responsibilities

Pre-Sales and RFPs

• Serve as the lead technical resource for the national sales team, guiding pre-sales conversations from a technical perspective
• Run technical discovery with prospects to understand site conditions, electrical capacity, charging needs and business goals
• Design and recommend EV charging solutions covering hardware, software, load management and network setup
• Support RFPs for large strategic projects by writing technical responses, compliance matrices and solution designs, and providing pricing inputs
• Configure and design sites after an RFP is awarded, when needed
• Partner with the pre-sales team to spot technology gaps in specific markets and develop solutions to close them
• Track competitor products and coach the sales team on how to position SWTCH.
  

Product, Engineering and Hardware

• Work with Product and Engineering to identify system bugs, define product requirements and develop solutions
• Build implementation plans for other SWTCH teams to carry out
• Manage communication with hardware vendors when testing equipment for existing and new products
• Run hardware testing in the lab, when needed
• Help develop new SWTCH products.
  

Training and Enablement

• Train industry partners on SWTCH processes and technology, and show them how to use both to win projects
• Create and continually improve training content that helps partners and customers commission chargers and design projects using SWTCH processes.
  

Industry Presence

• Represent SWTCH at local industry events from time to time
  
  
  

Qualifications

• 3+ years in solutions engineering, sales engineering or technical pre-sales, ideally in EV charging, energy, cleantech or SaaS
• Working knowledge of EV charging hardware and standards such as Level 2, DCFC and OCPP. An understanding of electrical infrastructure is an asset
• Experience contributing to or leading the technical sections of RFPs for large or public-sector projects
• Hands-on experience testing hardware and working with equipment vendors
• Experience working with Product and Engineering teams to troubleshoot issues and define requirements
• Strong communication and presentation skills, with the ability to explain technical concepts to a range of audiences
• Highly organized, comfortable managing several opportunities and deadlines at once
• Willing to travel occasionally for customer meetings, site visits and industry events.
  

Nice to have

• An engineering degree or technical diploma, such as electrical or mechanical
• Experience creating training materials or running partner enablement programs
• Familiarity with utility programs, government incentives or funding applications for EV charging
• Experience with CRM tools such as Salesforce or HubSpot
  
  
  

• Business Impact - As a core member of the sales team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company
• Environmental Impact - We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable future
• Diversity - People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and express
  

SWTCH does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our P&C team. All qualifications will be done face-to-face, whether that is in person or over Google Meet. SWTCH does not send out offers of employment without meeting candidates and does not offer employment via text. If you are contacted for any personal information via text and/or without having met a member of our hiring team in person, please disregard.

SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.