Find work in Canada.

322,597 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
Business Systems Analyst
York University
Toronto, ON
Full-time
…XML, JavaScript, PHP, Java. Experience with Moodle, Salesforce/Dynamics 365, Student Information System (such as Destiny One) Demonstrated expertise in liaising between business and IT in…
Added 28 mins ago
Transfer Pricing Operations Senior Manager, Financial Services Tax
Pwc UK
London, ON
Full-time
You have experience of working with at least one of the major Enterprise Resource Platforms (SAP, ORACLE, Workday, Microsoft Dynamics 365, NetSuite)
Added 1 hour ago
Regional Wholesale Parts Manager
Nissan Motor Corporation
Calgary, AB
Full-time
Prepare and present performance insights, including sales results, market dynamics, dealer feedback, and industry trends.
Added 1 hour ago
Data Scientist, Risk Modeling & Analytics
Financeit
Remote, Canada
Full-time · Remote
…knack for translating complex borrower behaviours and risk dynamics into explainable predictions through data analysis, machine learning, and financial…
Added 1 hour ago
Vice President, Commercial
Lundbeck
Montreal, QC
Be data driven. Ensure decisions are made based on analysis and understanding of the business and market dynamics
Added 1 hour ago
Corporate Account Representative
SECURE
Calgary, AB
Other
3-5 years of experience in sales and marketing within the energy services sector, with a strong understanding of industry dynamics
Added 1 hour ago
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
Full-time
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)
Added 1 hour ago
(CAN) Senior Manager, Walmart Services
Walmart Canada
Mississauga, ON
Full-time
…delivery landscape, assessing market developments, competitive dynamics, and evolving customer expectations. The role is responsible for translating insights into actionable recommendations…
Added 1 hour ago
Account Executive - Small Store
Coca-Cola Canada Bottling Limited
Halifax, NS
Full-time
Drive profitable sales growth by understanding customer and channel dynamics, building trusted relationships with senior customer leadership, and identifying strategic growth opportunities.
Added 1 hour ago
Data Scientist, Risk Modeling & Analytics
Financeit
Toronto, ON
$75,000 to $100,000 CAD / year
Full-time
…knack for translating complex borrower behaviours and risk dynamics into explainable predictions through data analysis, machine learning, and financial…
Added 1 hour ago
Business Development Representative
TRIMAX
Toronto, ON · Greater Toronto Area, Canada
Full-time
Familiarity with Canadian labour market dynamics and employment regulations
Added 1 hour ago
Senior Project Manager
Government of New Brunswick
NB · NB, Canada
Full-time
You are an exceptional relationship builder and can easily navigate complex group dynamics across multiple stakeholder and collaborator groups.
Added 2 hours ago
District Sales Manager
Flanagan Foodservice Inc.
Moncton, NB
$90,000 to $110,000 CAD / year
Full-time
Strong understanding of the Atlantic Canada foodservice market (independents, chains, and regional dynamics preferred).
Added 2 hours ago
RQ11654 - Software Developer - CRM - Senior
Maarut
Toronto, ON
Contract
Additional Skills for Oracle Software Developer:
Added 2 hours ago
RQ11653 - Software Developer - CRM - Senior
Maarut
Toronto, ON
Contract
Additional Skills for Oracle Software Developer:
Added 2 hours ago
RQ11500 - Software Developer - CRM - Senior
Maarut
Toronto, ON
Contract
with Dynamics 365, Microsoft Power platform, and Azure solution design
Added 2 hours ago
Trekker Days Program Staff (Contract Position)
Career Trek
The Pas, MB
Contract
2. Supporting positive classroom and peer dynamics by setting clear expectations, encouraging
Added 2 hours ago
128R2-26-3 Cultural Advisor
Six Nations
Ohsweken, ON
Full-time
Knowledge of the unique social dynamics of the Six Nations of the Grand River
Added 2 hours ago
Senior Gameplay Software Engineer - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
…moment-to-moment hockey experience - driving how skating physics, puck dynamics, player control, body checks, and spatial team AI come to life. Working at the intersection of complex…
Added 2 hours ago
Senior Director, Creative – EA SPORTS FC
Electronic Arts
Vancouver, BC
Strong understanding of football culture, fandom, and the evolving dynamics of how fans engage with the sport and its many touchpoints worldwide.
Added 3 hours ago
Sales And Marketing Specialist
Jet Set Freight Services Inc
Abbotsford, BC
Full-time
Develop competitive pricing based on market conditions, capacity trends, and lane dynamics.
Added 3 hours ago
Operator Industrial Cleaning 1 - CANADA
Republic Services
Sarnia, ON
Full-time
…treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized…
Added 3 hours ago
Audio Software Engineer - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
…workflows for systems such as sound effects, commentary, and crowd dynamics. You will own audio features across all development phases - from architectural design and implementation to…
Added 3 hours ago
Senior Sales and Service Representative (Fitness Trainer) - Owen Sound Heritage Place
GoodLife Fitness
Owen Sound, ON
Full-time
Properly use Gym Sales/Dynamics to track all sales, leads and service calls.
Added 3 hours ago
Junior Accountant, Revenue and Commissions
Colliers International
Vancouver, BC
Full-time
Microsoft Dynamics AX knowledge would be considered an asset

Sym-Tech Dealer Services

IT Services Manager

Richmond Hill, ON, Canada

Pay: $85,000 to $100,000 CAD / year
Job type: Contract
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Celebrating 55 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity, and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally. Sym-Tech is growing quickly and that means endless ways to make a real difference! We are currently recruiting for an IT Vendor & Support Coordinator to join our headquarters located in Thornhill, ON.

A career with us offers:

A fun, fast paced culture
Opportunities to grow and develop your career
On-going industry training programs and professional development opportunities
A workplace that supports workplace diversity, equity, and inclusion
A strong promoter of women in the automotive industry
The chance to work with some of the best in the business!

Position Summary

The IT Services Manager is responsible for the day-to-day leadership and coordination of Sym-Tech’s IT Support function, including oversight of al IT Support team and management of IT vendor relationships. The role is responsible for setting priorities, assigning and tracking work, monitoring service delivery, supporting network and security needs, and ensuring team deliverables are completed in a timely and effective manner.

The IT Services Manager will manage IT vendor relationships, maintain vendor documentation and spend records, and oversee the review and processing of IT-related invoices and expenditures in accordance with established budgets and approval processes. Working closely with the Vice President, IT, this role will provide regular updates on team priorities, service issues, vendor matters, expenditures, risks, and opportunities for improvement.

Key Responsibilities:

Coordinate and maintain a clear tracker of IT Support requests, recurring tasks, priorities, owners, and deadlines.
Facilitate regular workload review meetings with the IT Support team and follow up on outstanding items.
Support the assignment and prioritization of work in consultation with the VP, IT and technical leads.
Monitor ticket queues, unresolved issues, and recurring service concerns; escalate risks or delays promptly.
Serve as the day-to-day contact for IT vendors and service providers.
Coordinate vendor service requests, quotes, renewals, documentation, and issue resolution.
Review IT-related invoices and supporting documentation for accuracy, appropriate coding, and alignment with contracts, purchase orders, and approved budgets.
Coordinate the approval and processing of IT vendor expenditures, in accordance with established financial controls and delegated approval authority.
Partner with Third-Party Risk, Legal, Compliance, and Finance to ensure alignment with policy, regulatory expectations.
Works closely with Finance to forecast, manage spend, and optimize cost models (e.g., consumption-based, unit pricing)
Maintain an organized record of vendor contracts, renewal dates, invoices, expenditures, service commitments, and key contacts.
Prepare regular status updates for the VP, ITon outstanding support issues, vendor matters, upcoming renewals, spend, and risks.
Liaise with internal stakeholders to gather support requirements and communicate status or expected next steps.
Document and escalate concerns related to workload, service delivery, attendance, conduct, or teamwork to the VP, IT.
Experience with ServiceNow, YouTrack, Azure DevOps and additional ticketing systems.
Experience with Policy Admin system (PCRS), nice to have.
Microsoft Dynamics CRM administration experience. Ability to assign appropriate roles and permissions within CRM.

Qualifications & Experience

Bachelors Degree in Information Technology, Computer Science, Cybersecurity, Business Administration, or a related discipline; equivalent relevant experience will be considered.
Minimum 3–5 years of experience managing or leading an IT team, including assigning work, setting priorities, monitoring deliverables, and supporting Associate performance and development.
Hands-on background in IT infrastructure, networks, security, and end-user support environments.
Demonstrated experience coordinating with IT vendors and service providers, including service issues, quotes, renewals, contracts, and relationship management.
Experience supporting IT budgeting activities, including reviewing invoices, tracking expenditures, maintaining vendor records, and working within established approval processes.
Strong understanding of IT security practices and the importance of safeguarding company systems, information, and access.
Demonstrated ability to handle confidential and sensitive business, Associate, vendor, and financial information with discretion and sound judgment.
Strong organizational, communication, and problem-solving skills, with the ability to manage competing priorities and follow through on commitments.
Confident, professional leadership style with the ability to set clear expectations, maintain accountability, and work effectively with a range of stakeholders.
Proficiency with Microsoft 365 and IT service-management, ticketing, or project-tracking tools.
PCRS certification or experience is considered an asset.

Apply About employer

More about this job

Responsibilities

Lead and coordinate the IT Support function by prioritizing and tracking work, monitoring service delivery, supporting infrastructure and security needs, and escalating issues. Manage IT vendor relationships and records, coordinate invoice and expenditure approvals, and provide the VP of IT with updates on support issues, renewals, spending, risks, and improvement opportunities.

Requirements

Requires a bachelor’s degree in IT, computer science, cybersecurity, business administration, or a related field, or equivalent relevant experience, plus 3–5 years leading or managing an IT team. Candidates should have hands-on infrastructure, network, security, and end-user support experience, along with vendor coordination, budget support, strong communication and organizational skills, and proficiency with Microsoft 365 and service-management or tracking tools.

Skills

IT Team Leadership
IT Support Coordination
Vendor Relationship Management
IT Infrastructure
Network Support
IT Security
End-User Support
Budget Tracking
Invoice Review
Service Delivery Monitoring
Ticket Queue Management
Microsoft 365
ServiceNow
YouTrack
Azure DevOps

Benefits

Career Growth Opportunities
Professional Development
Industry Training Programs
Inclusive Workplace

Visa sponsorship

Not detected in the job text

Keywords

IT Support
IT Service Management
Vendor Management
IT Infrastructure
Networks
Cybersecurity
End-User Support
Service Delivery
Ticket Queues
ServiceNow
YouTrack
Azure DevOps
PCRS
Policy Administration
Microsoft Dynamics CRM
CRM Administration
Roles And Permissions
Microsoft 365
IT Budgeting
Invoice Processing
Expenditure Tracking
Vendor Contracts
Third-Party Risk
Financial Controls
Cost Optimization
Regulatory Compliance
Workload Prioritization

Report this job