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Added 2 months ago
L4 Software Developer
TELUS Digital
Remote, Canada
$110,000 to $115,000 CAD / year
Full-time · Remote
…ideal for a hands-on technical leader with strong experience in Java development, Google Cloud Platform (GCP), cloud modernization, and enterprise application…
Added 3 months ago
Manager Software Engineering
Ultra Maritime
Dartmouth, Nova Scotia
Full-time
10 or more years of C++ and/or Java experience.
Added 3 months ago
Intermediate or Senior Software Developer
Ultra Maritime
Dartmouth, Nova Scotia
Full-time
Ultra Maritime has an exciting opportunity for an Intermediate or Senior Software Developer to contribute to our rapidly expanding business. The candidate will be responsible for designing,…
Added 17 days ago
Senior Application Security Analyst
Purolator
ON · Mississauga, ON
Strong knowledge of one or more modern programming languages (e.g. Python, Java, C++, JavaScript)
Added 2 months ago
Staff Back End Engineer (Data Platform)
Forma.ai
Toronto, Ontario
Expertise in at least one production-grade backend language (e.g., Python, Java, Kotlin, Go, C#, etc.).
Added 2 months ago
Cloud DevOps Developer
Syntronic
Kanata, Ontario
Temporary
We're looking for a Cloud DevOps Developer to join our team building and supporting cloud-native software for next-generation telecommunications platforms. In this role, you'll help develop…
Added 2 months ago
QA Engineer I
Paymentus Group Inc
Ontario
Full-time
Proficient in one of the following: Java, JavaScript, Python, as well as SQL.
Added 16 days ago
Staff Software Engineer, Fullstack
Fivetran
Toronto, ON
Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc.
Added 9 days ago
Automation Engineering Manager
Tubi - Canada
Toronto, ON
Proficient in at least one primary programming language - JavaScript/TypeScript (preferred), Python, or Java - and comfortable reading code across stacks.
Added 1 month ago
Senior Agentic Software Engineer
Lantern
Edmonton, AB
…engineering organizations to help modernize applications, improve developer productivity, accelerate platform transformations, and enable modern software delivery…
Added 2 months ago
Sr. Software Engineer, Auth Tech
eBay
Remote, Canada
Full-time · Remote
Backend Development: Develop and maintain scalable, high-performance services using Java/Spring Boot. Create and evolve robust RESTful and GraphQL APIs for internal and external…
Added 1 month ago
Principal Software Developer(Platform)
Aspen Technology
Montreal, Quebec
Full-time
AspenTech is looking for a talented and experienced Developer to join our Enterprise Operations Platform (EOP) organization. In this role, you will be a member of an Agile development team
Added 10 days ago
Staff Full stack Engineer [CONSUMER]
HelloFresh
Toronto, ON
Proficiency and production experience with one or more backend languages such as Golang, Python, or Java.
Added 2 months ago
Future Opportunities: Senior Software Developer - Product Engineering
Wealthsimple Technologies
Remote, Canada
$151,200 to $189,000 CAD / year
Full-time · Remote
…And our primary backend stack is Ruby on Rails, and Kotlin or Java experience is a strong nice-to-have. If your background is in a different language, we're still interested. At the end of…
Added 2 months ago
Principal Engineer - Platform & Data
Masabi
Remote, Canada
Full-time · Remote
Added 2 months ago
Technical Lead, Software Engineering (Hybrid)
Morgan Stanley
Montreal, Quebec
Full-time
We’re seeking someone to join our team as a Lead Software Developer in Finance Technology to drive the end-to-end delivery of a large-scale SAP finance transformation, building critical…
Added 2 months ago
Software Development Manager
Curve Dental
Calgary, Alberta
When needed, pair-program with a developer or take on development work to keep a project moving
Added 2 months ago
Artificial Intelligence (AI) Architect
Symbiotic Digital
Unorganized North Algoma, Ontario · Downtown Toronto (Ryerson), Ontario
Contract
Added 2 months ago
Senior Manager, Engineering
TD
Remote, Canada
Full-time · Remote
10+ Years Technical Experience with Java, Angular, Kafka and Azure
Added 2 months ago
Senior Test Automation Developer
MNP
Calgary, Alberta
Full-time
Make an impact with our Technology - Development team as a Senior Test Automation Developer. This diverse team of tech-savvy builders and problem solvers embraces digital transformation,…
Added 2 months ago
Solutions Architecture Advisor
Alithya
QC · QC, Canada
Full-time
Added 22 days ago
Senior Crypto Engineer
Scotiabank
Toronto, ON
Hands-on technical working experience in programming languages such as (by not limited to) Python, Java, bash, and PowerShell.
Added 2 months ago
Senior Software Developer
SOTI
Mississauga, Ontario
Full-time
…the one who is making it to happen. As our Senior Software Developer, you’ll own the core services that onboard thousands of devices, while mentoring a small, passionate team that ships…
Added 23 days ago
Actuarial Associate, Life & Health (2027 Permanent - Toronto)
Munich Re
Toronto, ON
Programming skills (such as, but not limited to: Python, R, Java, VBA, etc).
Added 2 months ago
AI Platform Engineer - DevOps
Staffinity Inc
Halifax, Nova Scotia
…services that integrate with an existing DevOps stack, championing developer experience, and accelerating CI/CD pipeline automation within an autonomous engineering…

Symbiotic Digital

Artificial Intelligence (AI) Architect

Unorganized North Algoma, ON, Canada
Downtown Toronto (Ryerson), ON, Canada

Job type: Contract
Posting language: English
Posted: Jul 6, 2026

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Original job description

Position: Artificial Intelligence (AI) Architect

Location: Toronto, ON

Job ID#: RQ11251

Duration: 8 Months

Role Overview

We are seeking a Senior AI Architect/Designer to lead the strategy, architecture, and implementation of enterprise Artificial Intelligence and Conversational AI solutions. This role focuses on designing scalable, secure, and citizen-centric AI solutions to support large-scale contact centre modernization initiatives within a public sector environment.

Key Responsibilities

Develop enterprise AI strategy including conceptual, logical, and physical architectures.
Lead the design, implementation, and evolution of AI and Conversational AI solutions aligned with enterprise standards, security, and accessibility requirements.
Design and implement Generative AI, Large Language Models (LLMs), intelligent agents, and agentic AI frameworks.
Architect knowledge-driven AI solutions using Retrieval Augmented Generation (RAG), vector databases, and semantic search.
Establish AI governance frameworks, model lifecycle management, and operational controls.
Design conversational AI solutions including chatbots, voicebots, and virtual assistants.
Create conversational journeys, dialog flows, intent models, and prompt engineering strategies.
Implement AI guardrails, safety controls, and response validation techniques.
Design human-in-the-loop systems and escalation strategies for AI-assisted service delivery.
Integrate AI solutions with contact centre platforms and enterprise systems (CRM, identity, workflow, knowledge management).
Architect API-based, microservices, and event-driven integrations.
Lead workshops, architecture discussions, and stakeholder engagements.
Develop architecture documentation, implementation plans, and technology roadmaps.
Ensure alignment with enterprise architecture, cybersecurity, privacy, and accessibility standards.

Qualifications

Technical Skills

10+ years of experience in enterprise architecture, solution design, and software delivery.
4+ years of experience designing and implementing AI/ML solutions.
Expertise in Generative AI, LLMs, intelligent agents, and AI frameworks.
Strong experience with RAG, vector databases, semantic search, and knowledge repositories.
Experience in conversational AI design including chatbots, IVR, and virtual assistants.
Hands-on experience with prompt engineering, AI safety, and guardrail design.
Experience with AI-enabled contact centre solutions and platforms such as Amazon Connect, Genesys, NICE, or Cisco.
Integration experience with CRM, workflow, identity, and enterprise systems.
Strong knowledge of cloud platforms (AWS, Azure, or equivalent).
Experience with AI tools such as Azure OpenAI, Amazon Bedrock, or Google Vertex AI.
Proficiency in Python, JavaScript, Java, or similar.
Experience with DevOps, CI/CD, Docker, Kubernetes, and cloud-native architectures.

Core Skills & Experience

7+ years delivering enterprise architecture, solution blueprints, and technical designs.
Strong experience translating business requirements into scalable technical solutions.
Proven ability to lead architecture design sessions and stakeholder workshops.
Experience conducting technology assessments and proof-of-concepts.
Strong knowledge of risk management, architecture governance, and modernization strategies.

Domain Experience

Experience leading AI and customer experience transformation initiatives.
Experience modernizing IVR and digital self-service platforms.
Experience designing AI-powered citizen-facing service solutions.
Strong knowledge of speech analytics, customer journey analytics, and engagement optimization.

General Skills

Strong leadership, analytical thinking, and problem-solving skills.
Excellent stakeholder management and communication abilities.
Ability to explain complex AI concepts to technical and non-technical audiences.
Strong organizational and planning capabilities.

Public Sector Experience

Experience working within government or highly regulated environments.
Knowledge of public sector architecture standards, governance, and methodologies.
Experience supporting large-scale transformation programs.

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
Recruitment: Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enables us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in reputable organizations in Canada rely on Symbiotic Digital to staff difficult assignments with proven experts, evaluated through our QMS – Quality Management System Staff Development Model. We are a 100% Indigenous-owned company.

Learn more online at https://www.symbioticgroup.com/home-sd/.

Please submit your most recent resume to: [email protected]

View All Jobs online at: https://www.symbioticgroup.com/view-jobs/

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More about this job

Responsibilities

Lead the strategy and architecture for enterprise AI and Conversational AI solutions to modernize public sector contact centres. Design scalable frameworks including LLMs, RAG, and agentic AI while ensuring alignment with security and accessibility standards.

Requirements

Requires over 10 years of experience in enterprise architecture and at least 4 years specifically in AI/ML solution design. Must have expertise in Generative AI, cloud platforms, and experience working within highly regulated public sector environments.

Skills

Enterprise Architecture
Generative AI
Large Language Models
Conversational AI
Retrieval Augmented Generation
Vector Databases
Prompt Engineering
AI Governance
Cloud Platforms
Python
DevOps
Contact Centre Modernization

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
LLM
RAG
Vector Databases
Semantic Search
Chatbots
Voicebots
Amazon Connect
Genesys
NICE
Cisco
Azure OpenAI
Amazon Bedrock
Google Vertex AI
Python
JavaScript
Java
Docker
Kubernetes
CI/CD
Microservices
Event-Driven Architecture
Public Sector
IVR
Speech Analytics
Customer Journey Analytics
Enterprise Architecture
AI Guardrails
Model Lifecycle Management
CRM Integration

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