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Added 1 month ago
Embedded Software Engineer
Dana Incorporated
Boucherville, QC
c. Software devOps tools: Jira, ,Azure Git, CMake, Artifactory, etc
Added 4 months ago
S
Principal Software Engineer, Platform Engineering & Edge Infrastructure
Saviynt
Vancouver, BC
- Full-time
1+ years of Principal-level of platform engineering, DevOps, or Site Reliability Engineering experience.
Added 3 months ago
TR
AI Engineering Lead, Product Analytics
Thomson Reuters
Remote, Canada
- Full-time
- Remote
…the shared infrastructure underneath it. We are seeking an AI Engineering Lead to own that layer across a team of roughly 35 analysts supporting 60+ products. You will build the shared…
Added 3 months ago
SD
Artificial Intelligence (AI) Architect
Symbiotic Digital
Unorganized North Algoma, Ontario · Downtown Toronto (Ryerson), Ontario
- Contract
experience with prompt engineering, AI safety, and guardrail design.
Added 3 months ago
SD
Systems Testing / QA Specialist
Symbiotic Digital
Unorganized North Algoma, Ontario · Downtown Toronto (Ryerson), Ontario
- Contract
applications. This role focuses on ensuring software quality through a
Added 3 months ago
SD
Senior AI Engineer
Symbiotic Digital
Unorganized North Algoma, Ontario · Downtown Toronto (Ryerson), Ontario
- Contract
and optimize prompt engineering frameworks, templates, orchestration
Added 4 months ago
EV
Senior Software Developer
Elk Valley Resources
Calgary, Alberta · Sparwood, British Columbia
- $108,000 to $133,000 CAD / year
…extensive coding experience and have an interest in the following: software development, data development, cloud computing, and mining…
Added 3 months ago
RM
Data Team Lead
Redpath Mining Contractors and Engineers
Vaughan, Ontario
- Full-time
Bachelor’s degree in Computer Science, Data/Software Engineering, Information Systems, or Mining/Construction Engineering; equivalent experience considered.
Added 3 months ago
M
Senior Test Automation Developer
MNP
Calgary, Alberta
- Full-time
Make an impact with our Technology - Development team as a Senior Test Automation Developer. This diverse team of tech-savvy builders and problem solvers embraces digital transformation,…
Added 3 months ago
A
Solutions Architecture Advisor
Alithya
QC · QC, Canada
- Full-time
…supporting our clients in delivering large-scale projects, such as DevOps architecture support, cloud platform migrations, new system implementations, and the deployment of various…
Added 2 months ago
Senior UX/UI Designer
Scotiabank
Toronto, ON
The Senior UI/UX Engineer will design and build an exceptional internal developer experience by executing a consolidated Internal Developer Portal on Backstage. This role blends user…
Added 1 month ago
EC
Spécialiste en développement de logiciel / Software Development Specialist
Eaton Corporation
Brossard, QC
- Full-time
Eaton's Electrical Sector Energy Control Systems (ECS) Center of Excellence (CoE) is currently seeking a motivated Software Development Specialist to join its global, multidisciplinary team…
Added 2 months ago
E
Développeur(-euse) principal(e) de logiciels (contenu) /Principal Software Development Engineer
Expedia
Montreal, QC · Canada - Quebec - Montreal
- Full-time
Added 4 months ago
S
Senior Software Developer
SOTI
Mississauga, Ontario
- Full-time
…and you’re the one who is making it to happen. As our Senior Software Developer, you’ll own the core services that onboard thousands of devices, while mentoring a small, passionate team…
Added 4 months ago
AI Platform Engineer - DevOps
Staffinity Inc
Halifax, Nova Scotia
Our client is an innovative digital engineering ecosystem focused on building high-performance, efficient, and automated platform services. Rather than managing manual infrastructure…
Added 2 months ago
Sr. Systems Engineer, Ruckus
Belden Inc
Cobourg, ON
Our RUCKUS Smart Wi-Fi, ICX switching, IoT, rich AI/ML Analytics software, secure policy user/device onboarding software, and broad portfolio of network management and control all redefine…
Added 1 month ago
Senior Software Engineer, Platform Network (Auth0)
Okta
Toronto, ON
You will be part of the Platform Network engineering team responsible for all connectivity of Auth0. You will play a key engineering role as we evolve our network architecture to meet the…
Added 4 months ago
ID
TPM- Data Engineering
iLink Digital
Toronto, Ontario
- Full-time
Manage multiple cross-functional teams including data engineering, data science, DevOps, and BI teams.
Added 4 months ago
HB
Senior DevOps Engineer
Haventree Bank
Toronto, ON
- Full-time
7+ years of experience in DevOps, Software Development, Cloud Engineering, or similar roles.
Added 4 months ago
R
Developpeur logiciel pour systemes d'essai moteurs | Software Developer for Engine Testing Systems
RTX
Longueuil, Quebec
- Full-time
Une expérience pratique des cadres Agile (par exemple, Scrum, Kanban) et une familiarité avec les outils DevSecOps tels que Jira, Azure DevOps, Confluence et GitHub.
Added 4 months ago
E
Développeur(-euse) de logiciels sénior(e) (contenu) / Senior Software Development Engineer
Expedia
Montreal, Quebec · Canada - Quebec - Montreal
- Full-time
Added 2 months ago
Development & Operations Analyst
CAA Club Group
Markham, Ontario · Thornhill, ON
Familiar with Software Development Life Cycle
Added 2 months ago
Senior Software Enginner- Global Payments Engineering
Scotiabank
Toronto, ON · Scarborough, ON
Working knowledge of an entire application/system; Engineers software solutions that meet the needs of stakeholders while focusing on continually reducing technical debt
Added 4 months ago
G
Développeur(se) d'automatisation et d'infrastructure - Infrastructure & Automation Developer
Gameloft
Montreal, Quebec
- Full-time
We are looking for a talented FinOps Developer to join our team. This role focuses on automating the retrieval, validation, and reporting of infrastructure, software, database, and…
Added 4 months ago
T
Sr. Consultant, Systems Engineer
TransUnion
Burlington, Prince Edward Island
- Full-time
Sr Consultant, Information Systems Engineering

Symbiotic Digital

Artificial Intelligence (AI) Architect

Unorganized North Algoma, ON, Canada
Downtown Toronto (Ryerson), ON, Canada

Contract

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Job details

Job type: Contract
Posting language: English
Posted: Jul 6, 2026

Original job description

Position: Artificial Intelligence (AI) Architect

Location: Toronto, ON

Job ID#: RQ11251

Duration: 8 Months

Role Overview

We are seeking a Senior AI Architect/Designer to lead the strategy, architecture, and implementation of enterprise Artificial Intelligence and Conversational AI solutions. This role focuses on designing scalable, secure, and citizen-centric AI solutions to support large-scale contact centre modernization initiatives within a public sector environment.

Key Responsibilities

Develop enterprise AI strategy including conceptual, logical, and physical architectures.
Lead the design, implementation, and evolution of AI and Conversational AI solutions aligned with enterprise standards, security, and accessibility requirements.
Design and implement Generative AI, Large Language Models (LLMs), intelligent agents, and agentic AI frameworks.
Architect knowledge-driven AI solutions using Retrieval Augmented Generation (RAG), vector databases, and semantic search.
Establish AI governance frameworks, model lifecycle management, and operational controls.
Design conversational AI solutions including chatbots, voicebots, and virtual assistants.
Create conversational journeys, dialog flows, intent models, and prompt engineering strategies.
Implement AI guardrails, safety controls, and response validation techniques.
Design human-in-the-loop systems and escalation strategies for AI-assisted service delivery.
Integrate AI solutions with contact centre platforms and enterprise systems (CRM, identity, workflow, knowledge management).
Architect API-based, microservices, and event-driven integrations.
Lead workshops, architecture discussions, and stakeholder engagements.
Develop architecture documentation, implementation plans, and technology roadmaps.
Ensure alignment with enterprise architecture, cybersecurity, privacy, and accessibility standards.

Qualifications

Technical Skills

10+ years of experience in enterprise architecture, solution design, and software delivery.
4+ years of experience designing and implementing AI/ML solutions.
Expertise in Generative AI, LLMs, intelligent agents, and AI frameworks.
Strong experience with RAG, vector databases, semantic search, and knowledge repositories.
Experience in conversational AI design including chatbots, IVR, and virtual assistants.
Hands-on experience with prompt engineering, AI safety, and guardrail design.
Experience with AI-enabled contact centre solutions and platforms such as Amazon Connect, Genesys, NICE, or Cisco.
Integration experience with CRM, workflow, identity, and enterprise systems.
Strong knowledge of cloud platforms (AWS, Azure, or equivalent).
Experience with AI tools such as Azure OpenAI, Amazon Bedrock, or Google Vertex AI.
Proficiency in Python, JavaScript, Java, or similar.
Experience with DevOps, CI/CD, Docker, Kubernetes, and cloud-native architectures.

Core Skills & Experience

7+ years delivering enterprise architecture, solution blueprints, and technical designs.
Strong experience translating business requirements into scalable technical solutions.
Proven ability to lead architecture design sessions and stakeholder workshops.
Experience conducting technology assessments and proof-of-concepts.
Strong knowledge of risk management, architecture governance, and modernization strategies.

Domain Experience

Experience leading AI and customer experience transformation initiatives.
Experience modernizing IVR and digital self-service platforms.
Experience designing AI-powered citizen-facing service solutions.
Strong knowledge of speech analytics, customer journey analytics, and engagement optimization.

General Skills

Strong leadership, analytical thinking, and problem-solving skills.
Excellent stakeholder management and communication abilities.
Ability to explain complex AI concepts to technical and non-technical audiences.
Strong organizational and planning capabilities.

Public Sector Experience

Experience working within government or highly regulated environments.
Knowledge of public sector architecture standards, governance, and methodologies.
Experience supporting large-scale transformation programs.

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
Recruitment: Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enables us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in reputable organizations in Canada rely on Symbiotic Digital to staff difficult assignments with proven experts, evaluated through our QMS – Quality Management System Staff Development Model. We are a 100% Indigenous-owned company.

Learn more online at https://www.symbioticgroup.com/home-sd/.

Please submit your most recent resume to: RecDep@symbioticgroup.com

View All Jobs online at: https://www.symbioticgroup.com/view-jobs/

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More about this job

Responsibilities

Lead the strategy and architecture for enterprise AI and Conversational AI solutions to modernize public sector contact centres. Design scalable frameworks including LLMs, RAG, and agentic AI while ensuring alignment with security and accessibility standards.

Requirements

Requires over 10 years of experience in enterprise architecture and at least 4 years specifically in AI/ML solution design. Must have expertise in Generative AI, cloud platforms, and experience working within highly regulated public sector environments.

Skills

Enterprise Architecture
Generative AI
Large Language Models
Conversational AI
Retrieval Augmented Generation
Vector Databases
Prompt Engineering
AI Governance
Cloud Platforms
Python
DevOps
Contact Centre Modernization

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
LLM
RAG
Vector Databases
Semantic Search
Chatbots
Voicebots
Amazon Connect
Genesys
NICE
Cisco
Azure OpenAI
Amazon Bedrock
Google Vertex AI
Python
JavaScript
Java
Docker
Kubernetes
CI/CD
Microservices
Event-Driven Architecture
Public Sector
IVR
Speech Analytics
Customer Journey Analytics
Enterprise Architecture
AI Guardrails
Model Lifecycle Management
CRM Integration

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