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Added 14 days ago
Applied Data Scientist, Health AI Evaluation & Datasets
Innodata Inc.
Canada
$210,000 to $240,000 USD / year
Full-time
…range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality…
Added 1 month ago
AI Lead Architect, Software and Platforms Architecture (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Full-time
Develop architectural roadmaps for deploying AI initiatives, including generative AI (GenAI), LLMs, and agentic business processes.
Added 1 month ago
AI Lead Architect, Software and Platforms Architecture (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
Develop architectural roadmaps for deploying AI initiatives, including generative AI (GenAI), LLMs, and agentic business processes.
Added 2 days ago
Customer Success Manager (Transformation Advisor) | Gestionnaire de la réussite client (conseiller en transformation), Independent Software Vendor (ISV)
Amazon
Toronto, ON · Montreal, QC
- Support customers in adopting generative AI and agentic capabilities that are reshaping how software is built, delivered, and monetized
Added 1 day ago
Sr. Integration Architect - Automation
Infotree Global Solutions
Toronto, ON
Contract
…systems integration. Spans core iPaaS, API management, and Generative AI/Agentic Orchestration. Drives digital transformation of Legal operations, establishes platform governance, and…
Added 2 days ago
Microsoft Consultant
eSentire
Canada
…company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without…
Added 2 days ago
Architect - Machine Learning
Quantiphi
Canada
Full-time
…High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI…
Added 2 days ago
Postdoctoral Research Fellow
The University of British Columbia
Vancouver, BC
Full-time
…intersects with the Nunez Lab's expertise in clinical NLP, generative AI, and retrieval-augmented generation applied to healthcare and life…
Added 3 days ago
Postdoctoral Research Fellow
University of British Columbia
Vancouver, BC · PHSA | BC Cancer – Vancouver (BCCAN)
Full-time
…intersects with the Nunez Lab's expertise in clinical NLP, generative AI, and retrieval-augmented generation applied to healthcare and life…
Added 3 days ago
Staff AI Engineer
Safe Software
Remote, Canada
$147,000 to $167,000 CAD / year
Full-time · Remote
…monitoring, and continuous improvement. You will work across generative AI, applied machine learning, retrieval, and agentic systems while establishing reusable architectures and…
Added 3 days ago
Business Solutions Developer
TC Energy
Calgary, AB
Full-time
Familiarity with AI and machine learning workflows, generative AI, or agentic frameworks such as Copilot, Bedrock, or AgentCore.
Added 2 days ago
Business Solutions Developer
TC Energy
Calgary, AB
Full-time
Familiarity with AI and machine learning workflows, generative AI, or agentic frameworks such as Copilot, Bedrock, or AgentCore.
Added 3 days ago
Staff Machine Learning Engineer, SecureAI
Okta
Toronto, ON
$168,000 to $231,000 CAD / year
Full-time
Architect scalable ML and Generative AI systems integrating retrieval, inference, and evaluation pipelines.
Added 3 days ago
Staff Machine Learning Engineer, SecureAI
Okta
Toronto, ON
Architect scalable ML and Generative AI systems integrating retrieval, inference, and evaluation pipelines.
Added 3 days ago
Manager, Product Engineering & Development - Full-Stack Builder
Deloitte
Toronto, ON
Full-time
Custom development: architect and build cloud-native applications across the full technology stack, leading modernization and product engineering from pursuit through production.
Added 3 days ago
Senior Solution Architect - Cybersecurity & IT Risk
Workplace Safety and Insurance Board (WSIB)
ON · Ontario, Canada
Full-time
Senior Solution Architect - Cybersecurity and IT Risk
Added 7 days ago
Member of Technical Staff 2 - AI
Nutanix Indonesia
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
When people talk about generative AI and other ML-powered solutions in today's conversation, they often refer to generative pre-trained transformers like ChatGPT that can respond to queries…
Added 4 days ago
Artificial Intelligence Engineer
10 Percent Recruiting Ltd.
Edmonton, AB · Greater Edmonton Metropolitan Area
Contract
…assistants, and intelligent workflows. Working alongside an AI Architect and Data Engineer, you will help bring AI use cases from concept to production using technologies including…
Added 4 days ago
Member of Technical Staff 2 - AI
Nutanix
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
When people talk about generative AI and other ML-powered solutions in today's conversation, they often refer to generative pre-trained transformers like ChatGPT that can respond to queries…
Added 4 days ago
Computer Vision Engineer
SearchLabs
Mississauga, ON
$200,000 to $250,000 CAD / year
Full-time
You thrive in zero-to-one environments where you can experiment, architect, build, and own AI systems from concept through production.
Added 5 days ago
Sr. Integration Architect - Automation
Infotree Global Solutions
Toronto, ON
Contract
…systems integration. Spans core iPaaS, API management, and Generative AI/Agentic Orchestration. Drives digital transformation of Legal operations, establishes platform governance, and…
Added 5 days ago
Data Scientist
AgileGrid Solutions
Canada
Full-time
Lead the end-to-end lifecycle of Generative AI and agentic AI solutions, including ideation, research, prototyping, implementation, evaluation, deployment, and ongoing support.
Added 5 days ago
Architect - Machine Learning
Quantiphi
Canada
Full-time
…High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI…
Added 15 days ago
Machine Learning Engineer, Associate Director
Fitch Group
Toronto, ON
Build transformative ML systems from the ground up – Design and architect net-new generative AI solutions, agentic workflows, and intelligent platforms using advanced ML frameworks…
Added 7 days ago
Staff Engineer - AI/Inference /Gateway
Nutanix Indonesia
Vancouver, BC
$171,000 to $257,000 CAD / year
Full-time
…enabling organizations to easily build, fine-tune, and run Generative AI, Large Language Models (LLMs), and next-generation Agentic AI applications without the complexity of managing AI…

Symbiotic Digital

Artificial Intelligence (AI) Architect

Unorganized North Algoma, ON, Canada
Downtown Toronto (Ryerson), ON, Canada

Job type: Contract
Posting language: English
Posted: Jul 6, 2026

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Original job description

Position: Artificial Intelligence (AI) Architect

Location: Toronto, ON

Job ID#: RQ11251

Duration: 8 Months

Role Overview

We are seeking a Senior AI Architect/Designer to lead the strategy, architecture, and implementation of enterprise Artificial Intelligence and Conversational AI solutions. This role focuses on designing scalable, secure, and citizen-centric AI solutions to support large-scale contact centre modernization initiatives within a public sector environment.

Key Responsibilities

Develop enterprise AI strategy including conceptual, logical, and physical architectures.
Lead the design, implementation, and evolution of AI and Conversational AI solutions aligned with enterprise standards, security, and accessibility requirements.
Design and implement Generative AI, Large Language Models (LLMs), intelligent agents, and agentic AI frameworks.
Architect knowledge-driven AI solutions using Retrieval Augmented Generation (RAG), vector databases, and semantic search.
Establish AI governance frameworks, model lifecycle management, and operational controls.
Design conversational AI solutions including chatbots, voicebots, and virtual assistants.
Create conversational journeys, dialog flows, intent models, and prompt engineering strategies.
Implement AI guardrails, safety controls, and response validation techniques.
Design human-in-the-loop systems and escalation strategies for AI-assisted service delivery.
Integrate AI solutions with contact centre platforms and enterprise systems (CRM, identity, workflow, knowledge management).
Architect API-based, microservices, and event-driven integrations.
Lead workshops, architecture discussions, and stakeholder engagements.
Develop architecture documentation, implementation plans, and technology roadmaps.
Ensure alignment with enterprise architecture, cybersecurity, privacy, and accessibility standards.

Qualifications

Technical Skills

10+ years of experience in enterprise architecture, solution design, and software delivery.
4+ years of experience designing and implementing AI/ML solutions.
Expertise in Generative AI, LLMs, intelligent agents, and AI frameworks.
Strong experience with RAG, vector databases, semantic search, and knowledge repositories.
Experience in conversational AI design including chatbots, IVR, and virtual assistants.
Hands-on experience with prompt engineering, AI safety, and guardrail design.
Experience with AI-enabled contact centre solutions and platforms such as Amazon Connect, Genesys, NICE, or Cisco.
Integration experience with CRM, workflow, identity, and enterprise systems.
Strong knowledge of cloud platforms (AWS, Azure, or equivalent).
Experience with AI tools such as Azure OpenAI, Amazon Bedrock, or Google Vertex AI.
Proficiency in Python, JavaScript, Java, or similar.
Experience with DevOps, CI/CD, Docker, Kubernetes, and cloud-native architectures.

Core Skills & Experience

7+ years delivering enterprise architecture, solution blueprints, and technical designs.
Strong experience translating business requirements into scalable technical solutions.
Proven ability to lead architecture design sessions and stakeholder workshops.
Experience conducting technology assessments and proof-of-concepts.
Strong knowledge of risk management, architecture governance, and modernization strategies.

Domain Experience

Experience leading AI and customer experience transformation initiatives.
Experience modernizing IVR and digital self-service platforms.
Experience designing AI-powered citizen-facing service solutions.
Strong knowledge of speech analytics, customer journey analytics, and engagement optimization.

General Skills

Strong leadership, analytical thinking, and problem-solving skills.
Excellent stakeholder management and communication abilities.
Ability to explain complex AI concepts to technical and non-technical audiences.
Strong organizational and planning capabilities.

Public Sector Experience

Experience working within government or highly regulated environments.
Knowledge of public sector architecture standards, governance, and methodologies.
Experience supporting large-scale transformation programs.

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
Recruitment: Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enables us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in reputable organizations in Canada rely on Symbiotic Digital to staff difficult assignments with proven experts, evaluated through our QMS – Quality Management System Staff Development Model. We are a 100% Indigenous-owned company.

Learn more online at https://www.symbioticgroup.com/home-sd/.

Please submit your most recent resume to: [email protected]

View All Jobs online at: https://www.symbioticgroup.com/view-jobs/

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More about this job

Responsibilities

Lead the strategy and architecture for enterprise AI and Conversational AI solutions to modernize public sector contact centres. Design scalable frameworks including LLMs, RAG, and agentic AI while ensuring alignment with security and accessibility standards.

Requirements

Requires over 10 years of experience in enterprise architecture and at least 4 years specifically in AI/ML solution design. Must have expertise in Generative AI, cloud platforms, and experience working within highly regulated public sector environments.

Skills

Enterprise Architecture
Generative AI
Large Language Models
Conversational AI
Retrieval Augmented Generation
Vector Databases
Prompt Engineering
AI Governance
Cloud Platforms
Python
DevOps
Contact Centre Modernization

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
LLM
RAG
Vector Databases
Semantic Search
Chatbots
Voicebots
Amazon Connect
Genesys
NICE
Cisco
Azure OpenAI
Amazon Bedrock
Google Vertex AI
Python
JavaScript
Java
Docker
Kubernetes
CI/CD
Microservices
Event-Driven Architecture
Public Sector
IVR
Speech Analytics
Customer Journey Analytics
Enterprise Architecture
AI Guardrails
Model Lifecycle Management
CRM Integration

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