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Added 5 months ago
S
Lead Java Developer
Synechron
Mississauga, Ontario
- $115,000 to $125,000 CAD / year
- Full-time
…development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first…
Added 2 months ago
A
Custom Application Development Lead
Accenture
Montreal, QC
- Full-time
This role requires a minimum of 2 days per week in the office
Added 5 months ago
T
Software Developer - Android (Canada)
TextNow
Canada
- Full-time
Lead architectural modernization and modularization to improve scalability and cross-platform reuse.
Added 3 months ago
TD
Technical Lead - Five9
TELUS Digital
Remote, Canada
- $132,000 to $165,000 CAD / year
- Full-time
- Remote
…AI | Customer Care AI & Technology | Enterprise Technology…
Added 2 months ago
Lead Engineer
Scotiabank
Toronto, ON
Drive the hands‑on engineering, configuration, and integration of CIAM solutions that support enterprise security strategies, reliability standards, and digital identity modernization goals.
Added 6 months ago
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Development Technical Lead
BCGEU
Burnaby, British Columbia
- Full-time
Lead the technical direction of software that directly and indirectly supports more than 95,000 BCGEU members across British Columbia – in healthcare, social services, education, and…
Added 2 months ago
T
Senior Full Stack Developer (CRM), TD Securities
TD
Toronto, ON
- Full-time
Lead the modernization of CRM architecture, reducing technical debt while improving scalability, maintainability, and system performance.
Added 2 months ago
C
Java Applications Development Lead, Vice President
Citi
Mississauga, ON
- Full-time
The overall objective of this role is to lead applications systems analysis, architecture, and programming activities, driving the modernization of our Treasury and Money Market platforms…
Added 3 months ago
MS
Tech Lead - Commodities Technology (Hybrid)
Morgan Stanley
Montreal, Quebec
- Full-time
We’re seeking someone to join our Commodities Technology team as a Tech Lead to design, build, develop and evolve scalable trading technology platforms supporting global commodities markets…
Added 2 months ago
Junior Software Engineer-Global Payments Engineering
Scotiabank
Toronto, ON
…protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments…
Added 2 months ago
Software Engineer, Payments Integration & Modernization
Scotiabank
Toronto, ON
…protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments…
Added 2 months ago
A
Full Stack Engineering Manager, Front-End Angular/React & Back-End Java
Accenture
Ottawa, ON
- Full-time
This role will require a minimum of 3 days per week in the office
Added 3 months ago
M
Manager, Data Engineering
Moneris
Toronto, Ontario
- Full-time
Lead the data engineering function, delivering reliable, scalable, and secure data platforms and pipelines that power Moneris' business, operational, and analytics needs.
Added 3 months ago
Senior Agentic Software Engineer
Lantern
Edmonton, AB
Lead large-scale Java application modernization initiatives
Added 4 months ago
SD
Artificial Intelligence (AI) Architect
Symbiotic Digital
Unorganized North Algoma, Ontario · Downtown Toronto (Ryerson), Ontario
- Contract
We are seeking a Senior AI Architect/Designer to lead the
Added 2 months ago
OT
Principal IT Software Developer
Open Text Corporation
Waterloo, ON
- Other
Lead and support integration modernization initiatives.
Added 2 months ago
Senior Software Enginner- Global Payments Engineering
Scotiabank
Toronto, ON · Scarborough, ON
…protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments…
Added 4 months ago
C
Principal Software Developer – Data Architect
Caseware
Toronto, Ontario
- Full-time
Lead enterprise data platform architecture and modernization: Define and execute the technical
Added 2 months ago
IAM Architect
Scotiabank
Toronto, ON
…access, industry standards, and emerging protocols. Candidate to lead the design and modernization of Scotiabank’s IAM platforms as part of large-scale transformation program. The Identify…
Added 3 months ago
A
Senior AI Lead -Snowflake
Accenture
Remote, Canada
- Full-time
- Remote
This role requires in-office presence in the local ATC office 3 days per week
Added 4 months ago
FC
Manager Development FCC
Fidelity Canada
Toronto, Ontario
- Full-time
Lead and support cloud-native web application development, including Java REST services, Angular or React front ends, AWS-based services, RESTful API integrations, and OAuth/OpenID Connect…
Added 2 months ago
Software Developer - Android (Canada)
TextNow, Inc.
Waterloo, ON
Lead architectural modernization - decompose monoliths, build shared libraries and frameworks, improve modularization, and enable reuse across Android, iOS, and Web.
Added 3 months ago
M
Senior Manager, Data Engineering
Moneris
Remote, Canada
- Full-time
- Remote
This role offers the opportunity to shape the future of Moneris' enterprise data ecosystem through platform modernization, cloud transformation, and engineering excellence. You will lead…
Added 2 months ago
Software Engineer, Global Payments Technology
Scotiabank
Toronto, ON
…protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments…
Added 2 months ago
QA Automation Engineer- Global Payments Engineering
Scotiabank
Toronto, ON
…protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments…

Symbiotic Digital

Artificial Intelligence (AI) Architect

Unorganized North Algoma, ON, Canada
Downtown Toronto (Ryerson), ON, Canada

Contract

Apply on symbioticgroup.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Contract
Posting language: English
Posted: Jul 6, 2026

Original job description

Position: Artificial Intelligence (AI) Architect

Location: Toronto, ON

Job ID#: RQ11251

Duration: 8 Months

Role Overview

We are seeking a Senior AI Architect/Designer to lead the strategy, architecture, and implementation of enterprise Artificial Intelligence and Conversational AI solutions. This role focuses on designing scalable, secure, and citizen-centric AI solutions to support large-scale contact centre modernization initiatives within a public sector environment.

Key Responsibilities

Develop enterprise AI strategy including conceptual, logical, and physical architectures.
Lead the design, implementation, and evolution of AI and Conversational AI solutions aligned with enterprise standards, security, and accessibility requirements.
Design and implement Generative AI, Large Language Models (LLMs), intelligent agents, and agentic AI frameworks.
Architect knowledge-driven AI solutions using Retrieval Augmented Generation (RAG), vector databases, and semantic search.
Establish AI governance frameworks, model lifecycle management, and operational controls.
Design conversational AI solutions including chatbots, voicebots, and virtual assistants.
Create conversational journeys, dialog flows, intent models, and prompt engineering strategies.
Implement AI guardrails, safety controls, and response validation techniques.
Design human-in-the-loop systems and escalation strategies for AI-assisted service delivery.
Integrate AI solutions with contact centre platforms and enterprise systems (CRM, identity, workflow, knowledge management).
Architect API-based, microservices, and event-driven integrations.
Lead workshops, architecture discussions, and stakeholder engagements.
Develop architecture documentation, implementation plans, and technology roadmaps.
Ensure alignment with enterprise architecture, cybersecurity, privacy, and accessibility standards.

Qualifications

Technical Skills

10+ years of experience in enterprise architecture, solution design, and software delivery.
4+ years of experience designing and implementing AI/ML solutions.
Expertise in Generative AI, LLMs, intelligent agents, and AI frameworks.
Strong experience with RAG, vector databases, semantic search, and knowledge repositories.
Experience in conversational AI design including chatbots, IVR, and virtual assistants.
Hands-on experience with prompt engineering, AI safety, and guardrail design.
Experience with AI-enabled contact centre solutions and platforms such as Amazon Connect, Genesys, NICE, or Cisco.
Integration experience with CRM, workflow, identity, and enterprise systems.
Strong knowledge of cloud platforms (AWS, Azure, or equivalent).
Experience with AI tools such as Azure OpenAI, Amazon Bedrock, or Google Vertex AI.
Proficiency in Python, JavaScript, Java, or similar.
Experience with DevOps, CI/CD, Docker, Kubernetes, and cloud-native architectures.

Core Skills & Experience

7+ years delivering enterprise architecture, solution blueprints, and technical designs.
Strong experience translating business requirements into scalable technical solutions.
Proven ability to lead architecture design sessions and stakeholder workshops.
Experience conducting technology assessments and proof-of-concepts.
Strong knowledge of risk management, architecture governance, and modernization strategies.

Domain Experience

Experience leading AI and customer experience transformation initiatives.
Experience modernizing IVR and digital self-service platforms.
Experience designing AI-powered citizen-facing service solutions.
Strong knowledge of speech analytics, customer journey analytics, and engagement optimization.

General Skills

Strong leadership, analytical thinking, and problem-solving skills.
Excellent stakeholder management and communication abilities.
Ability to explain complex AI concepts to technical and non-technical audiences.
Strong organizational and planning capabilities.

Public Sector Experience

Experience working within government or highly regulated environments.
Knowledge of public sector architecture standards, governance, and methodologies.
Experience supporting large-scale transformation programs.

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
Recruitment: Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enables us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in reputable organizations in Canada rely on Symbiotic Digital to staff difficult assignments with proven experts, evaluated through our QMS – Quality Management System Staff Development Model. We are a 100% Indigenous-owned company.

Learn more online at https://www.symbioticgroup.com/home-sd/.

Please submit your most recent resume to: RecDep@symbioticgroup.com

View All Jobs online at: https://www.symbioticgroup.com/view-jobs/

Apply on symbioticgroup.zohorecruit.com About employer

More about this job

Responsibilities

Lead the strategy and architecture for enterprise AI and Conversational AI solutions to modernize public sector contact centres. Design scalable frameworks including LLMs, RAG, and agentic AI while ensuring alignment with security and accessibility standards.

Requirements

Requires over 10 years of experience in enterprise architecture and at least 4 years specifically in AI/ML solution design. Must have expertise in Generative AI, cloud platforms, and experience working within highly regulated public sector environments.

Skills

Enterprise Architecture
Generative AI
Large Language Models
Conversational AI
Retrieval Augmented Generation
Vector Databases
Prompt Engineering
AI Governance
Cloud Platforms
Python
DevOps
Contact Centre Modernization

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
LLM
RAG
Vector Databases
Semantic Search
Chatbots
Voicebots
Amazon Connect
Genesys
NICE
Cisco
Azure OpenAI
Amazon Bedrock
Google Vertex AI
Python
JavaScript
Java
Docker
Kubernetes
CI/CD
Microservices
Event-Driven Architecture
Public Sector
IVR
Speech Analytics
Customer Journey Analytics
Enterprise Architecture
AI Guardrails
Model Lifecycle Management
CRM Integration

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Jobs in Canada