Position: Business Analyst
Location: Toronto, ON
Job ID#: RQ11453
Duration: 12 Months
Role Overview
We are seeking an experienced Business Analyst to provide comprehensive business analysis services for complex business and technology initiatives. The successful candidate will work closely with stakeholders and subject matter experts to gather, analyze, document, and validate business requirements while supporting organizational transformation and modernization efforts.
Key Responsibilities
- Provide
business analysis services for diverse business and technology
initiatives.
- Collaborate
with stakeholders and subject matter experts to understand business needs
and requirements.
- Gather,
document, analyze, and validate business and system requirements.
- Lead
and conduct business analysis activities to assess business problems and
opportunities.
- Document
requirements to support the development of technology solutions.
- Apply
business process re-engineering concepts and identify opportunities for
service improvement.
- Lead
business analysis activities throughout project lifecycles using
established project management and systems development methodologies.
- Develop
strategies, business cases, cost-benefit analyses, and feasibility
studies.
- Facilitate
requirements gathering sessions including interviews, workshops, JAD
sessions, and other stakeholder engagement activities.
- Create
and maintain documentation including business processes, business rules,
use cases, user stories, acceptance criteria, and process models.
- Develop
current-state ("As-Is") and future-state ("To-Be")
process models.
- Conduct
business modeling, process mapping, data flow modeling, and requirements
analysis activities.
- Monitor
progress, identify and resolve issues, and provide status updates to
stakeholders.
- Develop
performance measures, traceability matrices, and conduct follow-up
evaluations.
- Prepare
reports, presentations, recommendations, and briefing materials.
- Identify
and communicate risks, issues, dependencies, and impacts.
Required Qualifications
Functional Skills
- Experience
eliciting, analyzing, documenting, and validating business and system
requirements.
- Experience
facilitating stakeholder interviews, workshops, JAD sessions, and
requirements-gathering activities.
- Experience
documenting business processes, business rules, use cases, user stories,
and acceptance criteria.
- Experience
developing current-state ("As-Is") and future-state
("To-Be") process models.
- Ability
to identify business needs, process improvements, gaps, risks, and
opportunities.
- Experience
supporting business process re-engineering, transformation, and
modernization initiatives.
Technical Skills
- Proficiency
with Microsoft Office Suite, Visio, Azure DevOps, Jira, or equivalent
tools.
- Experience
working within Agile, Scrum, Waterfall, or hybrid delivery environments.
- Experience
creating process maps, workflow diagrams, and business models.
- Understanding
of application development lifecycles, testing, implementation, and change
management processes.
- Knowledge
of UX principles, accessibility requirements, and service design
methodologies.
- Experience
using Computer Aided Software Engineering (CASE) tools for documenting
requirements and scope.
Communication & Stakeholder Management
- Strong
verbal, written, presentation, and facilitation skills.
- Ability
to communicate effectively with technical and non-technical stakeholders.
- Experience
building consensus and managing stakeholder expectations.
- Strong
organizational skills with the ability to manage competing priorities and
deadlines.
- Excellent
analytical, problem-solving, decision-making, interpersonal, and
negotiation skills.
- Proven
ability to work collaboratively in a team-oriented environment.
Preferred Qualifications
- Experience
using information retrieval tools and packages.
- Knowledge
of Information Management principles, concepts, policies, and practices.
- Ability
to translate business and data requirements into technology solution
specifications.
- Experience
with business analysis methodologies including business functional
modeling, business event modeling, and business process mapping.
- Experience
working in structured, object-oriented, and Agile environments.
- Knowledge
of accessibility standards and related regulations.
- Experience
working within complex organizational environments and approval processes.
- Experience
supporting public sector stakeholders and subject matter experts.
Work Arrangement
- Hybrid
work model.
- 5
days onsite as required by project needs.
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve
customers in two ways, we provide:
- Digital
Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment:
Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: [email protected]
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