Position: Scrum Master
Location: Toronto, ON
Job ID#: RQ11531
Duration: 12 months
Role Overview
We are seeking an experienced Scrum Master to provide subject matter expertise and guidance on project delivery methods while supporting Agile teams through effective facilitation, coaching, stakeholder engagement, and continuous improvement.
The Scrum Master will prepare training materials and sessions related to project delivery methodology and will support the acquisition, customization, documentation, integration, communication, and implementation of comprehensive IT standards and guidelines.
This role requires strong knowledge of Agile I&IT methods, Scrum practices, business analysis, DevOps environments, stakeholder management, and team coaching. The successful candidate will work closely with Agile teams and Product Owners, facilitate Agile ceremonies, remove impediments, resolve conflicts, manage backlogs, and help teams continuously improve their delivery performance.
Work Arrangement: 5 days onsite.
Key Responsibilities
- Provide
subject matter expertise and guidance on specific project methods.
- Prepare
training materials and conduct training sessions on project delivery
methodology in accordance with established guidelines.
- Acquire,
customize, document, integrate, communicate, and implement comprehensive
IT standards and guidelines.
- Facilitate
relationships between Agile teams and Product Owners.
- Maintain
a safe and productive working environment by supporting conflict
resolution.
- Lead
Agile methodology practices and support development teams in
self-organization.
- Identify
and address gaps within the Agile framework.
- Mentor
and coach teams to remove impediments.
- Capture
feedback and document sprint reviews to support project goals and improve
team performance.
- Lead
Agile ceremonies and implement Scrum principles across development teams.
- Model
current and future business processes using BPMN and process-flow
diagrams.
- Gather
and document business requirements and translate them into actionable user
stories and process documentation.
- Collaborate
with Product Owners on product backlog management, ensuring high-priority
work is clearly defined and ready for development.
- Perform
gap analysis, identify process improvements, and make recommendations.
- Track
and analyze Agile metrics, including Burndown charts and Velocity, to
improve team performance.
- Manage
and balance stakeholder requirements while maintaining alignment with
development priorities.
- Resolve
conflicts within teams and between stakeholders to maintain productivity.
Required Qualifications
- Bachelor’s
degree in Computer Science, Information Technology, Business, or a related
field.
- Certified
Scrum Master (CSM) or similar Agile certification.
- Strong
understanding of Scrum methodology and business analysis frameworks.
- Hands-on
experience with DevOps tools and processes, particularly CI/CD pipelines.
- Proven
ability to lead teams, resolve conflicts, and maintain productivity within
an Agile environment.
- Excellent
communication and stakeholder management skills.
Required Skills
Scrum and Agile Expertise
- Demonstrated
ability to lead Agile ceremonies and effectively implement Scrum
principles across development teams.
- Knowledge
and experience with Agile Information and Information Technology
(I&IT) methods and techniques associated with the development and
implementation of enterprise architecture frameworks.
- Ability
to educate and coach others on Agile methodology.
- Experience
helping Agile development teams with self-organization and continuous
improvement.
Business Analysis
- Strong
understanding of business analysis frameworks.
- Proficiency
in modeling current-state and future-state business processes using BPMN
and process-flow diagrams.
- Strong
requirements-gathering and documentation experience.
- Ability
to translate requirements into actionable user stories and process
documents.
- Experience
performing gap analysis and identifying opportunities for process
improvement.
DevOps
- Previous
experience working as a Scrum Master and Business Analyst within a DevOps
environment.
- Experience
bridging development and operations teams.
- Hands-on
experience with Jira, Confluence, Git, Jenkins, and CI/CD processes.
Backlog and Agile Metrics Management
- Experience
collaborating with Product Owners to manage product backlogs.
- Ability
to ensure high-priority work is well-defined and ready for development.
- Experience
tracking and analyzing Agile metrics such as Burndown charts and Velocity.
Cloud and Containerization
- Familiarity
with AWS, Azure, or Google Cloud.
- Familiarity
with Docker or Kubernetes.
Preferred Qualifications
- PMI-ACP,
SAFe Scrum Master, Professional Scrum Master (PSM), Agile Coach, Scrum
Master, or Lean Six Sigma Black/Green/Yellow Belt certifications.
- Software
development experience that supports effective communication with
technical teams.
- Experience
within finance, healthcare, or another regulated industry.
Soft Skills
- Servant
leadership with a focus on removing blockers and empowering teams.
- Strong
written and verbal communication skills.
- Coaching
and mentoring abilities.
- Adaptability
to changing requirements and priorities.
- Cross-functional
collaboration.
- Conflict
mediation.
- Strong
time management and multitasking skills.
- Emotional
intelligence to effectively manage team dynamics and relationships.
- Communication,
facilitation, negotiation, consensus building, and problem-solving skills.
- Strong
stakeholder management capabilities.
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve
customers in two ways, we provide:
- Digital
Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment:
Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: RecDep@symbioticgroup.com
View All Jobs online at: https://www.symbioticgroup.com/view-jobs/
