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Added 9 mins ago
Senior Helpdesk Manager
Next Level Games
Vancouver, BC
$110,000 to $137,500 CAD / year
Full-time
At NLG, we believe that a project finds success when we collaborate. Therefore, we place careful consideration to build an environment where everyone feels welcome and has fun in the…
Added 9 mins ago
Loss & Prevention Associate
88 Supermarket
Vancouver, BC
$18.25 CAD / hour
Your ability to remain calm under pressure, communicate effectively, and handle unexpected situations will be essential to success in this role.
Added 9 mins ago
Assistant Store Manager (Orchards Food Store) - North Central Co-op
Co-op
AB · Edmonton, AB
Full-time
We invite applications for the position of Assistant Food Store Manager to join our Food Division Team at our Orchards Food Store located in Edmonton, Alberta. We are looking for an…
Added 22 mins ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 22 mins ago
FOH - Management - Restaurant Manager
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Victoria, BC
Full-time
As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count…
Added 22 mins ago
Field Service Manager (HVACR)
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Full-time
…commercial refrigeration experience who is passionate about customer success, employee development, and growing service operations in a rapidly evolving…
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Assistant General Manager
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AB · Greater Edmonton Metropolitan Area
$60,000 to $70,000 CAD / year
Full-time
The Assistant General Manager is an integral part of the team and is responsible for managing the daily operations of our restaurant, including the selection, development, and performance…
Added 24 mins ago
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…risks of today and around the corner and help keep our daily operations running smoothly for our…
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Toronto, ON · Markham, ON
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Added 24 mins ago
Customer Experience Associate
TD
North Vancouver, BC
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 24 mins ago
Manager, Leadership Capability Development
TD
London, ON · Toronto, ON · Ottawa, ON
Full-time
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Added 24 mins ago
Personal Banking Associate
TD
Saskatoon, SK
Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
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PIA Client Service Associate
TD
Toronto, ON
Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 24 mins ago
IT Support Analyst IV, TD Securities
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Toronto, ON
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Spécialiste, Conseiller(ère) Beauté Désigné(e) - Specialist, Designated Beauty Advisor - EX NIHILO
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Project Manager, Western Canada
Choice Properties
Calgary, AB
Full-time
Reporting to the Sr. Project Manager - Western Canada, the Project Manager is accountable for the successful delivery of new-build commercial retail development projects throughout Western…
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Assistant Store Manager- Mac Cosmetics - Fulltime-Richmond,CA
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We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 39 mins ago
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Regina, SK
The Administrative Assistant supports the Sales, Service, Accounting, and Parts departments in the daily operations at the assigned Dealer location. The position is responsible for…
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Bring the right attitude and aptitude, we will train you for success
Added 51 mins ago
DYNAMITE - Operations Associate PT - Yorkdale Shopping Centre
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Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 51 mins ago
GARAGE - Operations Associate PT - Pen Centre
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St. Catharines, ON
Full-time
Reporting to the Store Manager, your role as Operations Associate is all about keeping the store flowing and the vibe strong. You’ll own the stockroom, keep inventory moving, process…
Added 51 mins ago
Operations Manager-Feed and Biofuel
ANDRITZ
Windsor, ON
Full-time
ANDRITZ Feed & Biofuel is seeking an experienced and results-oriented Operations Manager to lead our Windsor, Ontario manufacturing facility.
Added 51 mins ago
Buyer
Robert Half
Concord, ON
$80,000 to $85,000 CAD / year
Full-time
…strong background in manufacturing procurement and supply chain operations. Reporting to the Supply Chain Manager, this role is responsible for sourcing and purchasing materials,…
Added 51 mins ago
DYNAMITE - Team Leader PT - CrossIron Mills
Groupe Dynamite
Rocky View No 44, AB · Rocky View County, AB
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Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 54 mins ago
Maintenance Manager
G3 Canada Limited
Thunder Bay, ON
Reporting to the General Manager, the Maintenance Manager plans, organizes, leads, and oversees the material, human, and financial resources of the electrical and mechanical maintenance…

Symcor

Senior Manager, Document Management Platforms (COR.TRANSFORM)

Mississauga, ON, Canada

Apply by: Oct 1, 2026
Posting language: English
Posted: Jul 9, 2026

Apply About employer

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Original job description

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know! #youbelonghere

For more information, visit www.symcor.ca

The Opportunity:

The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business, operational, and client requirements. The role oversees client implementations, drives platform improvements and new features, and recommends products, solutions, and processes that advance Symcor’s application development capabilities and infrastructure. This role also partners with Product, Sales, and Operations teams to support sales strategy, continuous improvement, and process automation.

This is a hybrid role with flexible onsite expectations, typically 2 days per week. New employees are expected to be onsite 2 to 3 times a week during their first three months to support onboarding and collaboration.

About The Role:

Monitor, coach, develop and evaluate employees, contractors and vendors to provide the optimal resources required to attain the team’s objectives and deliver on its mandate.
Oversee the development and implementation of the platforms and technologies related to Document Management to ensure solutions are available, robust and resilient and in accordance with design, business and customer requirements.
Work with Project Managers and Agile delivery teams to plan, schedule and oversee execution and delivery of maintenance activities and change requests within established timeframes to ensure platform stability and currency and satisfy client and business needs.
Plan, oversee and manage the team in their capacity as Tier 3 support to address unresolved technical support issues, minimize disruption to work, deal with production issues, and ensure availability of platform services to meet established service levels. Address escalated issues.
Assist management in the preparation of the five-year technology strategy and plan. Prepare and manage plan and budget for assigned area, adjusting as required to ensure targets are met. Complete resource planning to provide the appropriate support, project delivery and infrastructure maintenance required to meet business needs and requirements.
Lead and contribute to pre-sales activities, internal changes and new client on-boarding to ensure platforms and services can meet the required business needs and client demands, including participating in the solution and joint requirements sessions with clients to ensure efficient and fast on-boarding

What You Need to Succeed:

Education:

Bachelor’s degree in computer science, Information Technology, or related field or a combination of education, training and experience deemed to be equivalent

Experience:

10+ years - leading teams through design, build and deployment of platforms, client onboarding, collaborating with vendors, supporting operational efficiency initiatives, people management and leadership

Skill requirements

Proven experience in managing development teams who work heavily with vendor platforms (Document Management platforms ideally, but not required)
Ability to build an effective growth-driven team
Strong technical background with hands-on experience evaluating, deploying and integrating vendor products within an Enterprise ecosystem
Familiarity with CI/CD methodologies and containerized deployments
Familiarity with cloud providers’ AI and ML based data extraction technologies (eg. Azure’s Document Intelligence Studio)
Strategic thinking and planning skills, to align the team’s goals with the organization’s priorities.
Analytical and critical thinking skills to evaluate and interpret data, information and findings to make recommendations
Innovation and creativity skills, to generate and implement new ideas, solutions, and processes that add value to the team.
Strong communication and interpersonal skills to effectively convey information, feedback and expectations to various stakeholders such as clients, direct reports, peers and senior management.
Competent people leadership skills including coaching and mentoring direct reports with the ability to motivate and empower team members and to foster a culture of collaboration, learning and innovation
Ability to oversee multiple projects and tasks concurrently and skills to manage uncertainty, ambiguity and complex problems
Ability to work collaboratively in a fast-paced, agile environment
Knowledge of the latest trends and innovations in the Document Management industry

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Opportunities to do challenging work and progressively take on greater accountabilities for growth.
We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.

Apply About employer

More about this job

Responsibilities

The Senior Manager leads the team responsible for implementing, maintaining, and supporting Document Management platforms to meet business and client requirements. They also oversee platform improvements, manage budgets, and partner with cross-functional teams to drive sales strategy and process automation.

Requirements

Candidates must have a bachelor's degree in computer science or a related field and over 10 years of experience leading teams in platform design, deployment, and operational support. Strong technical expertise in vendor product integration, CI/CD methodologies, and cloud-based AI/ML technologies is required.

Skills

Document management platforms
Team leadership
Vendor management
Strategic planning
CI/CD
Containerized deployments
Process automation
Agile delivery
Technical support
Budget management
Resource planning
Client onboarding
Analytical thinking
Communication skills
Mentoring

Benefits

Flexible benefits
Time away options
Retirement and savings plans
MyWell-being program

Visa sponsorship

Not detected in the job text

Keywords

Document Management
Platform Management
Leadership
Vendor Management
CI/CD
Containerization
Azure
AI
Machine Learning
Data Extraction
Agile
Budgeting
Strategic Planning
Client Onboarding
Enterprise Ecosystem
Process Automation
Technical Support
Infrastructure Maintenance
Project Management
Mentoring

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