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Added 2 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 2 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 2 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, and I&IT solution delivery. The successful candidate will lead business analysis activities, facilitate workshops, document functional and…
Added 2 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 2 hours ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11693
Added 2 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 2 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 2 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 2 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, and I&IT solution delivery. The successful candidate will lead business analysis activities, facilitate workshops, document functional and…
Added 2 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 2 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 2 hours ago
SM
RQ11517 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11517
Added 2 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 2 hours ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11693
Added 2 hours ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11693
Added 2 hours ago
SM
RQ11517 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11517
Added 3 hours ago
W
Principal Process Automation Engineer
Worley
Toronto, ON
- Full-time
Worley Consulting is a global group of consultants, scientists, engineers, and digital experts dedicated to solving the world’s critical infrastructure, environmental, energy, and resource…
Added 3 hours ago
GF
Lead Editor
Glass Factory
Montreal, QC
- Full-time
We’re looking for a Lead Editor. This person will be responsible for leading the visual identity and output of the company across long-form video, short-form video, motion graphics,…
Added 3 hours ago
PC
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
Pwc Canada
Calgary, AB · Montreal, QC · Ottawa, ON
- Full-time
Lead or participate in organizational diagnostics on financial processes, financial consolidation, planning, budgeting, forecasting, management reporting and dashboard
Added 5 hours ago
ES
Senior Solution Architect
EPAM Systems
Toronto, ON
- Full-time
Working onsite with the client's business and technical stakeholders, you will shape practical solutions, guide delivery teams, and build trusted relationships. This high-visibility role…
Added 7 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
…technology solutions across a rapidly evolving enterprise. You will lead a multidisciplinary team of security architects and engineers responsible for Security Architecture, Endpoint…
Added 7 hours ago
LD
Senior Technical Program Manager
Loblaw Digital
Toronto, ON
- Full-time
As a Senior Technical Program Manager, you will lead strategic loyalty initiatives that span across multi-disciplinary teams (both at Loblaw Digital and with the broader enterprise). You…
Added 7 hours ago
LC
Senior Manager, Learning, Development and Engagement
Loblaw Companies Limited
Toronto, ON
- Full-time
Lead the strategy, development and implementation of technical and job training, including training standards, qualification processes and tools that build colleague capability and…
Added 7 hours ago
LD
Design Lead - 18 Month Contract
Loblaw Digital
Toronto, ON
- Full-time
At Loblaw Digital, we create digital experiences that help Canadians shop, access care, and manage their health. As Product Design Lead for Digital Health, you’ll help lead the team…
Added 7 hours ago
SD
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…will work closely with our Specialty Health Network (SHN) and Digital Health teams to enable product enhancements that address the evolving needs of SHN programs, manufacturers, patients,…

Symcor

Senior Manager, Document Management Platforms (COR.TRANSFORM)

Mississauga, ON, Canada

Apply About employer

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Job details

Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know! #youbelonghere

For more information, visit www.symcor.ca

The Opportunity:

The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business, operational, and client requirements. The role oversees client implementations, drives platform improvements and new features, and recommends products, solutions, and processes that advance Symcor’s application development capabilities and infrastructure. This role also partners with Product, Sales, and Operations teams to support sales strategy, continuous improvement, and process automation.

This is a hybrid role with flexible onsite expectations, typically 2 days per week. New employees are expected to be onsite 2 to 3 times a week during their first three months to support onboarding and collaboration.

About The Role:

Monitor, coach, develop and evaluate employees, contractors and vendors to provide the optimal resources required to attain the team’s objectives and deliver on its mandate.
Oversee the development and implementation of the platforms and technologies related to Document Management to ensure solutions are available, robust and resilient and in accordance with design, business and customer requirements.
Work with Project Managers and Agile delivery teams to plan, schedule and oversee execution and delivery of maintenance activities and change requests within established timeframes to ensure platform stability and currency and satisfy client and business needs.
Plan, oversee and manage the team in their capacity as Tier 3 support to address unresolved technical support issues, minimize disruption to work, deal with production issues, and ensure availability of platform services to meet established service levels. Address escalated issues.
Assist management in the preparation of the five-year technology strategy and plan. Prepare and manage plan and budget for assigned area, adjusting as required to ensure targets are met. Complete resource planning to provide the appropriate support, project delivery and infrastructure maintenance required to meet business needs and requirements.
Lead and contribute to pre-sales activities, internal changes and new client on-boarding to ensure platforms and services can meet the required business needs and client demands, including participating in the solution and joint requirements sessions with clients to ensure efficient and fast on-boarding

What You Need to Succeed:

Education:

Bachelor’s degree in computer science, Information Technology, or related field or a combination of education, training and experience deemed to be equivalent

Experience:

10+ years - leading teams through design, build and deployment of platforms, client onboarding, collaborating with vendors, supporting operational efficiency initiatives, people management and leadership

Skill requirements

Proven experience in managing development teams who work heavily with vendor platforms (Document Management platforms ideally, but not required)
Ability to build an effective growth-driven team
Strong technical background with hands-on experience evaluating, deploying and integrating vendor products within an Enterprise ecosystem
Familiarity with CI/CD methodologies and containerized deployments
Familiarity with cloud providers’ AI and ML based data extraction technologies (eg. Azure’s Document Intelligence Studio)
Strategic thinking and planning skills, to align the team’s goals with the organization’s priorities.
Analytical and critical thinking skills to evaluate and interpret data, information and findings to make recommendations
Innovation and creativity skills, to generate and implement new ideas, solutions, and processes that add value to the team.
Strong communication and interpersonal skills to effectively convey information, feedback and expectations to various stakeholders such as clients, direct reports, peers and senior management.
Competent people leadership skills including coaching and mentoring direct reports with the ability to motivate and empower team members and to foster a culture of collaboration, learning and innovation
Ability to oversee multiple projects and tasks concurrently and skills to manage uncertainty, ambiguity and complex problems
Ability to work collaboratively in a fast-paced, agile environment
Knowledge of the latest trends and innovations in the Document Management industry

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Opportunities to do challenging work and progressively take on greater accountabilities for growth.
We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.

Apply About employer

More about this job

Responsibilities

The Senior Manager leads the team responsible for implementing, maintaining, and supporting Document Management platforms to meet business and client requirements. They oversee platform development, manage budgets, and partner with cross-functional teams to drive sales strategy and process automation.

Requirements

Candidates must have a bachelor's degree in computer science or a related field and over 10 years of experience in platform design, deployment, and people leadership. Strong technical expertise in vendor product integration, CI/CD, and cloud-based AI/ML technologies is required.

Skills

Document management platforms
Team leadership
Vendor management
Client onboarding
Operational efficiency
Strategic planning
CI/CD methodologies
Containerized deployments
Data extraction
Agile delivery
Budget management
Technical support
Stakeholder management
Process automation

Benefits

Flexible benefits
Time away options
Retirement and savings plans
MyWell-being program

Visa sponsorship

Not detected in the job text

Keywords

Document Management
Platform Management
Azure
AI
Machine Learning
CI/CD
Containerization
Agile
Vendor Management
Strategic Planning
Budgeting
Data Extraction
Digital Transformation
Enterprise Ecosystem
Technical Support
People Leadership
Project Management
Process Automation
Infrastructure
Application Development

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