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Added 15 mins ago
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Coordonateur/trice fret maritime / Ocean Freight Coordinator
BLV - Value Chain Partners
Pointe-Claire, QC
- Full-time
About our client: A globally recognized freight forwarder and end-to-end logistics provider with a trajectory of rapid, sustainable growth. Renowned for operational excellence and…
Added 2 hours ago
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Manager, Sales Enablement
SysAid
Toronto, ON
- Full-time
You will be the key driver in turning our go-to-market strategy into seller behavior and results in every region. You will report directly to the revenue leader and partner with Sales,…
Added 2 hours ago
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Software Engineer Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
You'll own platform quality and production readiness: enforce standards, test features, resolve reliability issues, and improve AI accuracy and consistency. You'll work directly with…
Added 4 hours ago
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Site Reliability Engineer - Application Security
ContactMonkey
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
Our north star: Become an AI-first engineering team. AI coding agents are a core part of how we build and operate. We use them to write and review Terraform, debug incidents, automate…
Added 10 hours ago
TO
Clinical Care Leader, General MDCU and Outpatient Malignant Hematology Clinics
The Ottawa Hospital
Ottawa, ON
- Full-time
The Clinical Care Leader is responsible for ensuring efficient and effective day-to-day operations of a clinical unit. This is achieved by supporting the Manager, Clinical Services in the…
Added 11 hours ago
S
Stagiaire, Marketing - Médecins | Intern, Marketing - Physicians
Sandoz
Longueuil, QC · Saint-Hubert (Sandoz)
- Full-time
You’ll have the opportunity to be a change agent, share your creative ideas, demonstrate your project management skills, work on an important project for the organization and help us reach…
Added 14 hours ago
TH
Senior Manager, U.S. Tax
Tricon Homes
Toronto, ON
- Full-time
The Senior Manager, U.S. Tax is primarily responsible for coordinating and reporting on the U.S. tax operations of the single-family rental homes in the U.S. This Senior Manager has strong…
Added 15 hours ago
Three (3) Engineers
Toronto Hydro
Toronto, ON
This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are…
Added 18 hours ago
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Senior Manager, U.S. Tax
Tricon Residential
Toronto, ON
- Full-time
The Senior Manager, U.S. Tax is primarily responsible for coordinating and reporting on the U.S. tax operations of the single-family rental homes in the U.S. This Senior Manager has strong…
Added 19 hours ago
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Verification Agent - Bilingual
NorthLake Financial ULC
Barrie, ON
- Full-time
Hours of Work: Must be available to work five 8-hour shifts per week, scheduled Monday through Saturday. Days and evenings required.
Added 20 hours ago
AG
Coordinator, Logistics and Camp
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
As Logistics and Camp Coordinator, you will support effective logistics and camp administration by monitoring performance, resolving discrepancies, coordinating operational information, and…
Added 20 hours ago
AI Engineering Consultant
CMiC
Toronto, ON
Excellent communication and interpersonal skills, including the ability to work with clients and internal teams.
Added 21 hours ago
Senior Shipping Agent
L3Harris Technologies
Mirabel, QC
The senior Shipping agent is responsible for coordinating, preparing, documenting, and shipping materials, parts, and products in accordance with customer requirements, applicable…
Added 21 hours ago
Shipping Agent
L3Harris Technologies
Mirabel, QC
The Shipping agent is responsible for the preparation, packaging, identification, documentation, and shipment of materials, parts, and products in accordance with established company…
Added 21 hours ago
AC
Assistant Manager, Lending Operations
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Manager, Lending Operations, the Assistant Manager, Lending Operations plays a key role in the organization’s continuous efforts to provide exceptional member experience,…
Added 22 hours ago
Lead Maintenance Technician (ON)
Concert Properties Ltd.
Toronto, ON
The Lead Maintenance Technician works independently and reports directly to the Community Manager or designated alternate providing support in overall building operations. The role requires…
Added 23 hours ago
AC
Operations Manager - Airside - In Anticipation
Air Canada
Vancouver, BC
- Full-time
As an Operations Manager – Airside, you will play an important leadership role in our ambition to become a top ten global airline, by leading safe and efficient day-of operations. Depending…
Added 23 hours ago
AC
Operations Manager - In-Terminal - In Anticipation
Air Canada
Vancouver, BC
- Full-time
As an Operations Manager - In-Terminal, you will play an important leadership role in our ambition to become a top ten global airline, by leading safe and efficient day-of operations. Your…
Added 23 hours ago
Enterprise Collections: Operational Lead - Dialer Administrator
Questrade Financial Group
Toronto, ON
The Enterprise Collections Operational Lead/ Dialer Manager is responsible for the strategy, configuration, and day-to-day optimization of outbound and inbound dialer platforms primarily…
Added 23 hours ago
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Customer Service Representative
Paymentus
Richmond Hill, ON
- Full-time
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Added 1 day ago
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be…
Added 1 day ago
SL
Business Development Partner
Sun Life
Ajax, ON
- Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added 1 day ago
MS
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be…
Added 1 day ago
C
Business Advisor - Bilingual
CIBC
Quebec, QC
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
Added 1 day ago
CA
Commercial Loans Analyst
Crédit Agricole CIB
Montreal, QC
- Contract
CASO Commercial Loans Operations Platform is responsible for processing the Loans portfolio for NY Branch and Canada Branch activity.

symplistic.ai

Software Engineer Manager

Woodbridge, ON, Canada

$150,000 CAD / year · Full-time

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Job details

Pay: $150,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 5–10 years of professional software engineering experience, including significant hands-on development.
Posting language: English
Posted: Oct 27, 2026

Original job description

About symplistic.ai

symplistic.ai is a fast-growing enterprise AI company with offices in Florida and the Greater Toronto Area. We specialize in agentic AI, enterprise products, and consulting, building intelligent systems for real-world business challenges.

We deliver production AI for major enterprises across financial services, retail, hospitality, manufacturing, healthcare, government, and more. Our high-velocity startup values ownership, execution, accountability, collaboration, and moving ideas into production.

About ContentIQ

ContentIQ is our enterprise AI knowledge and retrieval platform, securely connecting websites, documents, SharePoint, OneDrive, internal systems, and other sources to AI agents.

It combines enterprise search, Retrieval-Augmented Generation (RAG), AI document processing, governance, permissions, integrations, and observability for accurate, grounded AI at scale. As a knowledge layer for IBM watsonx Orchestrate and other AI agents, it connects enterprise information to intelligent workflows and conversations.

Role Overview

We seek a hands-on Engineering Manager to lead ContentIQ's development, quality, delivery, and operation. You'll mentor engineers while actively coding, making architectural decisions, and solving technical problems.

Working with our VP of Engineering and leadership, you'll set technical direction, prioritize delivery, support enterprise deployments, and improve performance, reliability, security, accuracy, and capabilities.

You'll own platform quality and production readiness: enforce standards, test features, resolve reliability issues, and improve AI accuracy and consistency. You'll work directly with customers on implementation, deployment, troubleshooting, and production issues.

This is NOT a management-only role. You must write production code, review implementations, challenge architecture, solve difficult problems, and help a small, high-performing team move quickly.

Key ResponsibilitiesEngineering Leadership & Execution

Lead engineers developing, delivering, and operating ContentIQ; own quality, testing, and production readiness.
Partner with the VP of Engineering on architecture, priorities, and product roadmap.
Translate business and customer requirements into technical plans; own sprints, prioritization, execution, and timelines.
Mentor engineers; review technical designs, code, and pull requests; identify risks, remove blockers, and uphold standards.

Hands-On Software Development

Actively write production code for new features and platform improvements alongside engineers.
Build Python/React applications, backend services, APIs, and enterprise integrations.
Develop RAG pipelines, document ingestion, retrieval, enterprise search, and AI agent integrations.
Own complex features from design to deployment; debug failures, refactor and optimize code, and deliver sustainable fixes.
Establish reusable components, development patterns, and architecture; solve technical problems rather than only delegate.

Product Quality, Testing & Reliability

Own ContentIQ's quality, stability, maintainability, and production readiness; enforce code review, release, and deployment standards.
Validate functionality, performance, reliability, and security; strengthen automated, regression, integration, and end-to-end testing.
Improve AI accuracy, retrieval relevance, grounding, citation quality, and consistency; evaluate RAG, document processing, and LLM capabilities.
Address hallucinations, ingestion and retrieval failures; strengthen logging, monitoring, observability, and alerting.
Improve scalability, latency, fault tolerance, availability, and security for enterprise production.

Enterprise Deployments & Customer Support

Support deployments, configurations, integrations, technical discovery, solution design, and implementation.
Work directly with customers; own critical issues through investigation, root-cause analysis, resolution, and follow-up.
Troubleshoot APIs, ingestion, document processing, retrieval, authentication, permissions, and integrations.
Coordinate with engineering, product, and customer teams; turn recurring issues into product, architecture, documentation, and reliability improvements.

Architecture & Platform Development

Evolve ContentIQ architecture, enterprise search, document intelligence, RAG, semantic retrieval, and data integrations.
Support IBM watsonx, watsonx Orchestrate, and other enterprise AI integrations.
Evaluate new technologies; balance innovation and speed with technical debt, security, scalability, and maintainability.
Lead initiatives from concept through coding, testing, deployment, and production support.

QualificationsRequired

Bachelor's degree in Computer Science, Software Engineering, Engineering, or a related technical field.
5–10 years of professional software engineering experience, including significant hands-on development.
Experience leading engineers, technical projects, or engineering teams; managing priorities, delivery, and accountability.
Strong hands-on Python and React skills; willingness to write production code.
Practical AI/ML experience and understanding of modern LLM application architectures.
Experience with APIs, microservices, distributed systems, cloud applications, and SQL/NoSQL databases.
Experience designing scalable, production-grade software systems.
Strong testing, CI/CD, code review, debugging, monitoring, and production operations skills.
Ability to improve quality, reliability, performance, and maintainability and resolve complex application, infrastructure, and integration issues.
Clear communication with engineers, executives, customers, and nontechnical stakeholders; strong startup ownership.

Preferred

Experience with RAG, enterprise search, knowledge management, document intelligence, or data intelligence.
Knowledge of LLMs, embeddings, reranking, vector databases, semantic search, retrieval optimization, response evaluation, grounding, and hallucination reduction.
Experience with Milvus, Zilliz, Pinecone, Weaviate, or similar vector databases.
Distributed caching, performance optimization, agentic AI, and workflow orchestration experience.
Familiarity with IBM watsonx, watsonx Orchestrate, OpenAI, Groq, or comparable AI platforms.
Experience with secure multi-tenant applications, authentication, authorization, and role-based access controls.
Enterprise deployments, integrations, production troubleshooting, and direct customer experience.
Startup or high-growth technology experience.

Who We're Looking For

You combine engineering leadership, hands-on coding, product quality, and customer delivery. You take ownership, make pragmatic decisions, challenge designs, solve difficult problems, mentor engineers, and maintain high standards.

You understand the difference between prototypes and dependable enterprise software. You're comfortable working with customers and executives, balancing performance, accuracy, security, reliability, speed, and business priorities, and want to shape ContentIQ and our growing engineering organization.

Why Join symplistic.ai?

Work from our Greater Toronto Area headquarters, hybrid 3–4 days per week in-office.
Lead at a fast-growing enterprise AI company while remaining hands-on.
Shape ContentIQ's architecture, quality standards, and product roadmap.
Build production AI for major enterprises using agentic AI, RAG, enterprise search, and orchestration.
Enjoy autonomy and ownership in a flat, collaborative, high-energy startup.
Work directly with founders, executives, customers, and technology partners, with strong career growth opportunities.

Benefits

Sun Life extended health, dental, and wellness benefits.
Flexible vacation policy and paid time off.
Team off-sites and company events.
Direct collaboration with senior engineers, founders, executives, and enterprise technology leaders.
Professional development and exposure to emerging AI technologies.

Compensation

Base Salary: $150,000 CAD per year

Additional Compensation: Performance-based bonus

Opportunities for increased responsibility, leadership, and professional growth as ContentIQ and symplistic.ai scale.

Eligibility

Candidates must be legally authorized to work in Ontario, Canada.

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More about this job

Responsibilities

Lead ContentIQ engineering delivery and operations while actively coding, reviewing implementations, mentoring engineers, and setting technical direction. Own platform quality, reliability, and production readiness, and support enterprise deployments and customer issues from investigation through resolution.

Requirements

Requires a bachelor's degree in a relevant technical field and 5–10 years of software engineering experience, including hands-on development and engineering leadership. Candidates need strong Python and React skills, practical AI/ML knowledge, experience with production-grade systems and operations, and the ability to work effectively with customers and stakeholders.

Skills

Engineering Leadership
Python
React
Artificial Intelligence
Machine Learning
Retrieval-Augmented Generation
Enterprise Search
API Development
Microservices
Distributed Systems
Cloud Applications
SQL and NoSQL Databases
Software Architecture
Testing and CI/CD
Production Operations
Customer Support

Benefits

Extended Health Benefits
Dental Benefits
Wellness Benefits
Flexible Vacation
Paid Time Off
Team Off-Sites
Company Events
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Python
React
Agentic AI
Retrieval-Augmented Generation
Enterprise Search
Large Language Models
Embeddings
Reranking
Vector Databases
Milvus
Zilliz
Pinecone
Weaviate
IBM watsonx
watsonx Orchestrate
OpenAI
Groq
Document Intelligence
Semantic Search
Microservices
Distributed Systems
SQL
NoSQL
APIs
CI/CD
Automated Testing
Observability
Role-Based Access Control
Cloud Applications
Workflow Orchestration

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