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Added 1 min ago
Customer Support Analyst - Bilingual (FRENCH)
a42f2e0b-2d4a-4df5-a7d9-43a8b36fe9f3
Cambridge, ON
Collaborate across functional teams (engineering, sales, customer success) and boarders to escalate cases to appropriate team members and other departments based on severity and complexity
Added 16 mins ago
E
Staff Product Manager, Professional Experience
ecobee
Toronto, ON
- Full-time
Our hive is looking for a Staff Product Manager to lead the professional experience, a dedicated focus for ecobee. Professionals strongly influence which controls are installed and…
Added 16 mins ago
Director, Client Enablement
Questrade Financial Group
Toronto, ON
…automation, self-service, and analytics across all channels. As a senior change leader, the Director coaches and develops people leaders, fosters a continuous improvement culture, and…
Added 16 mins ago
OM
Sr. CAD Coordinator S5
OSI Maritime Systems
Burnaby, BC
- Full-time
The Senior CAD Coordinator is responsible for leading the creating and modifying mechanical and electrical CAD models and drawings. The incumbent must be highly proficient with the modeling…
Added 31 mins ago
GT
Technical Manager
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Reporting to the Manager of Systems Engineering, the Technical Manager is responsible for the technical leadership of design, development, and implementation of engineering technical…
Added 46 mins ago
Mechanical Designer
Hatch
Sudbury, ON
Provide regular feedback to the Overall Engineering Manager and Mechanical Lead on progress with preparation of deliverables.
Added 46 mins ago
GP
Staff Product Manager, Professional Experience
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Our hive is looking for a Staff Product Manager to lead the professional experience, a dedicated focus for ecobee. Professionals strongly influence which controls are installed and…
Added 1 hour ago
K
Bilingual Project Manager - CTO
Konecranes
Burlington, ON
- $96,000 to $109,000 CAD / year
- Full-time
You will report to the Senior Project Manager assigned in the region.
Added 1 hour ago
PC
Senior Project Technologist
Pinchin Canada
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Pinchin is seeking a Senior Project Technologist to join our Environmental Due Diligence & Remediation team in GTA. The role reports to the Operations Manager.
Added 1 hour ago
EH
General Manager
Ellos HR Solutions
Toronto, ON · Greater Toronto Area, Canada
- $180,000 to $190,000 CAD / year
- Full-time
🚨 NOW HIRING | GENERAL MANAGER | WOODBRIDGE, ON
Added 1 hour ago
Sr. CAD Coordinator S5
OSI Maritime Systems
Burnaby, BC
The Senior CAD Coordinator is responsible for leading the creating and modifying mechanical and electrical CAD models and drawings. The incumbent must be highly proficient with the modeling…
Added 1 hour ago
Senior Manager, Data Science & Service Intelligence
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Manager, Data Science & Service Intelligence. Could It Be You?
Added 1 hour ago
E
Senior Building Consultant
EllisDon
Ottawa, ON
- Full-time
Confidence advising senior insurers, adjusters, property owners, consultants and other stakeholders.
Added 1 hour ago
JI
Project Manager, Inbound Logistics
J.D. Irving, Limited
Dartmouth, NS
- Full-time
As a Project Manager, Inbound Logistics, you will lead high-impact supply chain projects focused on inbound transportation, warehousing, and inventory management. Working with internal…
Added 1 hour ago
E
Sr DevOps Engg - AWS
emergiTEL
Toronto, ON · Etobicoke, ON
- $150,000 to $170,000 CAD / year
- Full-time
emergiTEL is hiring a Senior DevOps Engineer – AWS for our client in the fintech / cryptocurrency industry. This is a Permanent role.
Added 1 hour ago
DC
Quality Systems Specialist
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
This position reports to the Senior Manager, QMS, and is part of the Quality Assurance & Regulatory Affairs Team located in Concord, Ontario and will be an on-site role.
Added 1 hour ago
Product Manager
PCMI
Canada
…able to work collaboratively with other Product Managers and Engineering while primarily focused on enhancing the product value within their business domain. The Product Manager must…
Added 1 hour ago
T
Data Scientist III
TD
Toronto, ON
- Full-time
Communicate insights effectively to both technical and non-technical audiences, including senior leadership.
Added 1 hour ago
IC
Cloud Operations, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Reporting to the Leader, Cloud Operations, the Senior Specialist, Cloud Operations provides senior-level AWS platform engineering expertise to operate, support, and continuously improve…
Added 1 hour ago
PROJECT MANAGER BUSINESS TRANSFORMATION (PERFORMANCE MEASUREMENT)
City of Toronto
Toronto, ON
…evaluations, and work on service levels for the budget. You’ll be a senior member of a team that is also responsible for data analytics, data governance, and data…
Added 2 hours ago
AI
AWS Infrastructure Engineer
Apptoza Inc.
Toronto, ON
- Contract
Hands-on experience with EC2, EKS/ECS, ECR, Lambda, S3, SQS, KMS, Secrets Manager, and CloudWatch.
Added 2 hours ago
HS
President
HR Solutions
ON · Niagara, ON
- Full-time
5+ years in a senior executive role (e.g., General Manager, Vice President of Operations, COO, or President).
Added 2 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 2 hours ago
K
Bilingual Project Manager - CTO
Konecranes
Burlington, ON
- $96,000 to $109,000 CAD / year
- Full-time
You will report to the Senior Project Manager assigned in the region.
Added 2 hours ago
D
Senior Manager, BT Applications
Diligent
Vancouver, BC
- Full-time
The Senior Manager, BT Applications will lead multiple Business Systems and applications teams in delivering high-quality technology solutions for our internal stakeholders. In this role,…

symplistic.ai

Software Engineer Manager

Woodbridge, ON, Canada

$150,000 CAD / year · Full-time

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Job details

Pay: $150,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 5–10 years of professional software engineering experience, including significant hands-on development.
Posting language: English
Posted: Oct 27, 2026

Original job description

About symplistic.ai

symplistic.ai is a fast-growing enterprise AI company with offices in Florida and the Greater Toronto Area. We specialize in agentic AI, enterprise products, and consulting, building intelligent systems for real-world business challenges.

We deliver production AI for major enterprises across financial services, retail, hospitality, manufacturing, healthcare, government, and more. Our high-velocity startup values ownership, execution, accountability, collaboration, and moving ideas into production.

About ContentIQ

ContentIQ is our enterprise AI knowledge and retrieval platform, securely connecting websites, documents, SharePoint, OneDrive, internal systems, and other sources to AI agents.

It combines enterprise search, Retrieval-Augmented Generation (RAG), AI document processing, governance, permissions, integrations, and observability for accurate, grounded AI at scale. As a knowledge layer for IBM watsonx Orchestrate and other AI agents, it connects enterprise information to intelligent workflows and conversations.

Role Overview

We seek a hands-on Engineering Manager to lead ContentIQ's development, quality, delivery, and operation. You'll mentor engineers while actively coding, making architectural decisions, and solving technical problems.

Working with our VP of Engineering and leadership, you'll set technical direction, prioritize delivery, support enterprise deployments, and improve performance, reliability, security, accuracy, and capabilities.

You'll own platform quality and production readiness: enforce standards, test features, resolve reliability issues, and improve AI accuracy and consistency. You'll work directly with customers on implementation, deployment, troubleshooting, and production issues.

This is NOT a management-only role. You must write production code, review implementations, challenge architecture, solve difficult problems, and help a small, high-performing team move quickly.

Key ResponsibilitiesEngineering Leadership & Execution

Lead engineers developing, delivering, and operating ContentIQ; own quality, testing, and production readiness.
Partner with the VP of Engineering on architecture, priorities, and product roadmap.
Translate business and customer requirements into technical plans; own sprints, prioritization, execution, and timelines.
Mentor engineers; review technical designs, code, and pull requests; identify risks, remove blockers, and uphold standards.

Hands-On Software Development

Actively write production code for new features and platform improvements alongside engineers.
Build Python/React applications, backend services, APIs, and enterprise integrations.
Develop RAG pipelines, document ingestion, retrieval, enterprise search, and AI agent integrations.
Own complex features from design to deployment; debug failures, refactor and optimize code, and deliver sustainable fixes.
Establish reusable components, development patterns, and architecture; solve technical problems rather than only delegate.

Product Quality, Testing & Reliability

Own ContentIQ's quality, stability, maintainability, and production readiness; enforce code review, release, and deployment standards.
Validate functionality, performance, reliability, and security; strengthen automated, regression, integration, and end-to-end testing.
Improve AI accuracy, retrieval relevance, grounding, citation quality, and consistency; evaluate RAG, document processing, and LLM capabilities.
Address hallucinations, ingestion and retrieval failures; strengthen logging, monitoring, observability, and alerting.
Improve scalability, latency, fault tolerance, availability, and security for enterprise production.

Enterprise Deployments & Customer Support

Support deployments, configurations, integrations, technical discovery, solution design, and implementation.
Work directly with customers; own critical issues through investigation, root-cause analysis, resolution, and follow-up.
Troubleshoot APIs, ingestion, document processing, retrieval, authentication, permissions, and integrations.
Coordinate with engineering, product, and customer teams; turn recurring issues into product, architecture, documentation, and reliability improvements.

Architecture & Platform Development

Evolve ContentIQ architecture, enterprise search, document intelligence, RAG, semantic retrieval, and data integrations.
Support IBM watsonx, watsonx Orchestrate, and other enterprise AI integrations.
Evaluate new technologies; balance innovation and speed with technical debt, security, scalability, and maintainability.
Lead initiatives from concept through coding, testing, deployment, and production support.

QualificationsRequired

Bachelor's degree in Computer Science, Software Engineering, Engineering, or a related technical field.
5–10 years of professional software engineering experience, including significant hands-on development.
Experience leading engineers, technical projects, or engineering teams; managing priorities, delivery, and accountability.
Strong hands-on Python and React skills; willingness to write production code.
Practical AI/ML experience and understanding of modern LLM application architectures.
Experience with APIs, microservices, distributed systems, cloud applications, and SQL/NoSQL databases.
Experience designing scalable, production-grade software systems.
Strong testing, CI/CD, code review, debugging, monitoring, and production operations skills.
Ability to improve quality, reliability, performance, and maintainability and resolve complex application, infrastructure, and integration issues.
Clear communication with engineers, executives, customers, and nontechnical stakeholders; strong startup ownership.

Preferred

Experience with RAG, enterprise search, knowledge management, document intelligence, or data intelligence.
Knowledge of LLMs, embeddings, reranking, vector databases, semantic search, retrieval optimization, response evaluation, grounding, and hallucination reduction.
Experience with Milvus, Zilliz, Pinecone, Weaviate, or similar vector databases.
Distributed caching, performance optimization, agentic AI, and workflow orchestration experience.
Familiarity with IBM watsonx, watsonx Orchestrate, OpenAI, Groq, or comparable AI platforms.
Experience with secure multi-tenant applications, authentication, authorization, and role-based access controls.
Enterprise deployments, integrations, production troubleshooting, and direct customer experience.
Startup or high-growth technology experience.

Who We're Looking For

You combine engineering leadership, hands-on coding, product quality, and customer delivery. You take ownership, make pragmatic decisions, challenge designs, solve difficult problems, mentor engineers, and maintain high standards.

You understand the difference between prototypes and dependable enterprise software. You're comfortable working with customers and executives, balancing performance, accuracy, security, reliability, speed, and business priorities, and want to shape ContentIQ and our growing engineering organization.

Why Join symplistic.ai?

Work from our Greater Toronto Area headquarters, hybrid 3–4 days per week in-office.
Lead at a fast-growing enterprise AI company while remaining hands-on.
Shape ContentIQ's architecture, quality standards, and product roadmap.
Build production AI for major enterprises using agentic AI, RAG, enterprise search, and orchestration.
Enjoy autonomy and ownership in a flat, collaborative, high-energy startup.
Work directly with founders, executives, customers, and technology partners, with strong career growth opportunities.

Benefits

Sun Life extended health, dental, and wellness benefits.
Flexible vacation policy and paid time off.
Team off-sites and company events.
Direct collaboration with senior engineers, founders, executives, and enterprise technology leaders.
Professional development and exposure to emerging AI technologies.

Compensation

Base Salary: $150,000 CAD per year

Additional Compensation: Performance-based bonus

Opportunities for increased responsibility, leadership, and professional growth as ContentIQ and symplistic.ai scale.

Eligibility

Candidates must be legally authorized to work in Ontario, Canada.

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More about this job

Responsibilities

Lead ContentIQ engineering delivery and operations while actively coding, reviewing implementations, mentoring engineers, and setting technical direction. Own platform quality, reliability, and production readiness, and support enterprise deployments and customer issues from investigation through resolution.

Requirements

Requires a bachelor's degree in a relevant technical field and 5–10 years of software engineering experience, including hands-on development and engineering leadership. Candidates need strong Python and React skills, practical AI/ML knowledge, experience with production-grade systems and operations, and the ability to work effectively with customers and stakeholders.

Skills

Engineering Leadership
Python
React
Artificial Intelligence
Machine Learning
Retrieval-Augmented Generation
Enterprise Search
API Development
Microservices
Distributed Systems
Cloud Applications
SQL and NoSQL Databases
Software Architecture
Testing and CI/CD
Production Operations
Customer Support

Benefits

Extended Health Benefits
Dental Benefits
Wellness Benefits
Flexible Vacation
Paid Time Off
Team Off-Sites
Company Events
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Python
React
Agentic AI
Retrieval-Augmented Generation
Enterprise Search
Large Language Models
Embeddings
Reranking
Vector Databases
Milvus
Zilliz
Pinecone
Weaviate
IBM watsonx
watsonx Orchestrate
OpenAI
Groq
Document Intelligence
Semantic Search
Microservices
Distributed Systems
SQL
NoSQL
APIs
CI/CD
Automated Testing
Observability
Role-Based Access Control
Cloud Applications
Workflow Orchestration

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