Senior Business Analyst (SME) – Capital Markets

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Our challenge

We are seeking a highly experienced Senior Business Analyst and Subject Matter Expert (SME) in Capital Marketsto support the analysis, design, and delivery of complex financial technology and business transformation initiatives.

The ideal candidate will have extensive knowledge of capital market products, trading and investment processes, market data, post-trade operations, regulatory requirements, and financial systems. This role will work closely with business stakeholders, technology teams, product owners, architects, and vendors to define requirements and deliver scalable solutions.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Toronto, ON is CAD $110K - CAD $120K/year & benefits (see below).

The Role

Responsibilities:

• Act as a subject matter expert for capital markets business processes, products, and systems.
• Engage with business stakeholders to understand objectives, pain points, and operational requirements.
• Lead requirements elicitation through workshops, interviews, process reviews, and stakeholder discussions.
• Analyze, document, and validate business, functional, and non-functional requirements.
• Translate complex capital markets processes into clear functional specifications for technology teams.
• Create business requirement documents, functional requirement specifications, user stories, process flows, use cases, and acceptance criteria.
• Work with product owners and project managers to define scope, priorities, milestones, and delivery plans.
• Support the design and implementation of solutions across front-office, middle-office, and back-office functions.
• Analyze current-state and future-state processes and identify opportunities for automation, simplification, and control improvement.
• Collaborate with technology teams, solution architects, developers, QA teams, and implementation partners.
• Review proposed solutions to ensure alignment with business requirements and regulatory obligations.
• Support impact analysis for system changes, product enhancements, and regulatory updates.
• Define data requirements, business rules, workflows, validations, and reporting needs.
• Support data mapping, data lineage, reconciliation, and migration activities.
• Participate in solution walkthroughs, sprint planning, backlog refinement, and other Agile ceremonies.
• Develop and execute test scenarios, test cases, and business validation plans.
• Support system integration testing, user acceptance testing, regression testing, and defect resolution.
• Coordinate with business users during UAT and obtain formal sign-off.
• Assist with implementation, production rollout, post-implementation support, and issue resolution.
• Prepare user guides, operating procedures, training material, and process documentation.
• Provide subject matter expertise during audits, regulatory reviews, and control assessments.
• Track project risks, issues, dependencies, decisions, and change requests.
• Mentor junior business analysts and contribute to business analysis standards and best practices.

Capital Markets Domain Responsibilities

Depending on the business area, the role may support one or more of the following:

• Equities, fixed income, foreign exchange, derivatives, and structured products
• Trade capture, order management, and execution workflows
• Front-office trading and investment processes
• Middle-office trade confirmation, enrichment, and validation
• Clearing, settlement, custody, and corporate actions
• Securities lending and borrowing
• Collateral and margin management
• Reference data and instrument master data
• Market data management and pricing
• Position, exposure, and P&L reporting
• Portfolio management and investment operations
• Treasury and liquidity management
• Reconciliations and exception management
• Client onboarding and account management
• Regulatory and transaction reporting
• Risk management and compliance controls
• Post-trade processing and operational workflow automation

Requirements:

Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Information Technology, or a related discipline.

10+ years of experience as a Business Analyst, Senior Business Analyst, Product Analyst, or similar role.

Significant experience in capital markets, investment banking, brokerage, asset management, securities services, or financial technology.

Strong understanding of capital markets products, trading life cycles, and front-to-back processing.

Demonstrated experience working on large-scale transformation, implementation, or system integration projects.

Strong experience in requirements gathering, business process analysis, and functional documentation.

Experience creating:

• Business and functional requirements documents
• User stories and acceptance criteria
• Process maps and workflow diagrams
• Use cases and business rules
• Data mapping and field-level specifications
• Test scenarios and UAT documentation

Experience working with Agile, Scrum, Waterfall, or hybrid delivery methodologies.

Strong stakeholder management and communication skills.

Ability to work effectively with both business and technical teams.

Strong analytical, problem-solving, and decision-making abilities.

Experience with tools such as Jira, Confluence, Azure DevOps, Visio, Lucidchart, Microsoft Excel, or similar platforms.

Preferred skills:

Master’s degree in Finance, Business, Economics, or a related field.

Professional certifications such as:

• CFA
• FRM
• PMI-PBA
• CBAP
• Scrum Product Owner or Scrum Master certification

Experience with capital markets platforms and systems, such as:

• Bloomberg
• Refinitiv / LSEG
• Murex
• Calypso
• Charles River
• Aladdin
• MarkitSERV
• DTCC platforms
• Broadridge
• FIX-based trading platforms

We offer:

• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.