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Added 7 mins ago
PC
Strategic Segment & Customer Marketing Manager
Phoenix Contact Canada
Milton, ON
- Full-time
…teams, you will develop customer-centric messaging, execute Account-Based Marketing (ABM) initiatives, identify strategic growth opportunities, and position Phoenix Contact as a trusted…
Added 7 mins ago
HM
Account Executive
Hire Mint
Toronto, ON
- Full-time
The Account Executive is responsible for meeting or exceeding established revenue targets within their assigned territory by actively hunting new business, managing existing client…
Added 7 mins ago
E
Partner Solution Marketing Manager
Entrust
Canada
- Full-time
…go-to-market programs. Working at the intersection of Business Development, Growth Marketing, Product Marketing, and our partner ecosystem, this role translates Entrust capabilities and…
Added 9 mins ago
MC
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
- Full-time
…Success requires the ability to operate comfortably between executive strategy, enterprise architecture, solution development, and business…
Added 9 mins ago
AH
Account Executive, Corporate Partnerships
AXL: Human Potential, AI Superpowered
Toronto, ON
- Full-time
…the world. AXL is an early stage venture capital company + AI development Lab + accelerator all in one. We are a world-class assembly of technology commercialization experts and top-tier…
Added 10 mins ago
R
Account Executive (Accounting & Bookkeeping)
Relay
Remote, Canada
- Full-time
- Remote
We are looking for an Account Executive to grow Relay's Accounting & Bookkeeping (AB) channel. This is a partnership sales role. Rather than selling to one business at a time, you will…
Added 10 mins ago
R
Account Executive (Accounting & Bookkeeping)
Relay
Remote, Canada
- Full-time
- Remote
We are looking for an Account Executive to grow Relay's Accounting & Bookkeeping (AB) channel. This is a partnership sales role. Rather than selling to one business at a time, you will…
Added 22 mins ago
PC
ServiceNow Specialist
Payments Canada
ON · Ontario, Canada
- $73,500 to $122,500 CAD / year
- Full-time
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only…
Added 22 mins ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Exposure to account growth, business development, proposal development, or expanding existing client engagements is an asset.
Added 22 mins ago
CA
Senior Manager, Business Development and Partnerships
Children's Aid Foundation of Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You are a proactive, relationship-focused, results-driven business development professional who brings persistence, sound judgment and confidence when engaging senior decision-makers. You…
Added 22 mins ago
MC
Google Cloud Data & Software Solutions Manager (35087)
Myticas Consulting
Toronto, ON
- Full-time
Drive business development activities including new client acquisition, pursuit leadership, pipeline growth, and strategic account expansion
Added 22 mins ago
PG
AVP Third Party Risk Management
Peoples Group
Calgary, AB
- Full-time
The AVP prepares regular reporting for senior management and Board committees, partners closely with Technology on the development and maintenance of the TPRM system, and works…
Added 24 mins ago
CI
Business Development Representative
Compugen Inc
Canada
- Full-time
…core, then you belong with us. Position Overview: The Business Development Representative (BDR) is responsible for identifying and creating new qualified opportunities for their Account…
Added 25 mins ago
IE
Director of Finance
Inside Edge Properties
Ottawa, ON
- Full-time
Advise and provide recommendations to the executive team on financial decisions, risk management, and capital allocation.
Added 53 mins ago
W
Manager, Medical Services
WorkSafeBC
Kelowna, BC
- Full-time
…disability management, emerging medical issues, and the ongoing development of services that support Claims and Rehabilitation Services in achieving strategic and operational…
Added 53 mins ago
SN
Director of Development
Science North & Dynamic Earth
Sudbury, ON
- Full-time
Reporting directly to the CEO and serving as a member of the Executive Team, the Director leads Science North’s development strategy and team, working closely with colleagues to translate…
Added 53 mins ago
G
Sales Manager
GREENTEC
Cambridge, ON
- Full-time
…and performing effectively. This role will also have a Key Account Management…
Added 53 mins ago
OP
Senior Financial Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Meets with Section Management of assigned portfolios to provide guidance on the development of their budget estimates; summarizes budget submissions for discussion with Senior Officers;…
Added 55 mins ago
MU
Assistant Professor (Tenure Track) Impact+ Chairs_Emerging Leaders_RNA Therapeutics Engineering - Departments of Biochemistry and Biomedical Engineering L000161
McGill University
Montreal, QC · McIntyre Medical
- Full-time
…apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 55 mins ago
MU
Senior Campus Planner
McGill University
Sherbrooke, QC
- Full-time
The Senior Campus Planner reports to the Associate Director, Campus Planning and Development. The incumbent will lead project planning initiatives and develop recommendations relating to…
Added 55 mins ago
KT
Regional Account Manager
Kal Tire
Medicine Hat, AB · Brooks, AB · Lethbridge, AB
- Full-time
Reporting to the Regional Sales Manager (RSM), the Regional Account Manager (RAM) is responsible to develop long-term relationships with a portfolio of customers, connecting with key…
Added 55 mins ago
DN
Senior Business Development Manager - Grocery
Diebold Nixdorf
Toronto, ON
- Full-time
Diebold Nixdorf is seeking a high-energy, creative Senior-level Business Development Manager to accelerate growth across the across the Canadian Grocery Retail market / Tier 1, 2, Grocery…
Added 55 mins ago
LM
Senior Underwriter OR AVP, Executive Underwriter
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
Assistant Vice President, Executive Underwriter
Added 55 mins ago
LM
Senior Underwriter OR AVP, Executive Underwriter
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
Assistant Vice President, Executive Underwriter
Added 1 hour ago
B
Business Development Representative
Buyerlink
Victoria, BC
- Full-time
You have at least 1 year experience within a B2B Sales / Account Executive or Inside Sales / Sales Development Representative role

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Applications open in a new tab.

Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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