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Added 2 mins ago
Specialist Systems, IT
City of Mississauga
Mississauga, ON
As a DevOps Specialist, you will work with technical teams across the organization to implement DevOps strategies and automate applications and infrastructure across on-premise and cloud…
Added 30 mins ago
CO
Specialist Systems, IT
City of Mississauga
Mississauga, ON
- Full-time
As a DevOps Specialist, you will work with technical teams across the organization to implement DevOps strategies and automate applications and infrastructure across on-premise and cloud…
Added 1 hour ago
Principal Cybersecurity Specialist, Incident Response
Questrade Financial Group
Toronto, ON
We’re looking for our next Principal Cybersecurity Specialist, Incident Response. Could It Be You?
Added 3 hours ago
Automated Welding Specialist
BWXT
Cambridge, ON
As our Automated Welding Specialist, you will support the Welding Engineering team by developing automated weld processes, programming and maintaining welding equipment, and helping…
Added 21 hours ago
NB
SAS Viya System Administrator
National Bank of Canada
Montreal, QC
- Full-time
…Acceleration and Data (STAD) team at National Bank means acting as a specialist in the administration and operation of SAS analytical platforms. In this role, you will have a direct impact…
Added 22 hours ago
Spécialiste en Ingénierie Mécanique - Centre de Données, Mechanical Engineering Specialist – Data Centers, Data Center Field Engineering
Amazon
Varennes, QC
As a Data Center Mechanical Engineering Specialist, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be…
Added 1 day ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
We are seeking an experienced Application Support Specialist with strong expertise in SWIFT-integrated, fund accounting, custody operations and mainframe ecosystems to support and modernize…
Added 1 day ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
We are seeking an experienced Application Support Specialist with strong expertise in SWIFT-integrated, fund accounting, custody operations and mainframe ecosystems to support and modernize…
Added 1 day ago
Principal Network Engineer
Hasbro
Montreal, QC
Develop the AWS and Palo Alto Panorama cloud integration - detailing how cloud-native firewall policy, VPC topology, and on-premises ZTNA fabric combine within a unified enforcement plane.
Added 1 day ago
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Artificial Intelligence (AI) Governance Specialist
NuEnergy.ai
Ottawa, ON
- Full-time
The AI Governance Specialist will shape and advance NuEnergy.ai’s approach to AI policy, standards, and risk oversight. This role is ideal for a scholar-practitioner who bridges academic…
Added 1 day ago
S
IT Technology Services Senior Specialist - Linux Administration, Hyperscaler, Pacemaker Operations
SAP
Toronto, ON
- Full-time
…cloud infrastructure providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to offer customers maximum choice for their SAP private cloud…
Added 1 day ago
B
Tech Lead - Application Development N 4C
BrightClaim
Montreal, QC
- Full-time
· Hands-on application / middleware specialist.
Added 1 day ago
B
Technical Specialist II
BMO
Toronto, ON
- Full-time
5+ years of experience in DevOps, SRE, or related roles in hybrid (on-prem and AWS) environments
Added 1 day ago
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Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
We are hiring a Senior DevOps Engineer to own and evolve our cloud platform on AWS, grounded in infrastructure as code, secure multi-account patterns, and reliable delivery. You will shape…
Added 2 days ago
DT
UNPAID VOLUNTEER - Chief Technology Officer (CTO)
Digital Technology Institute for Development (DTID)
Remote, Canada
- Part-time
- Remote
Guide the application of DLT/Blockchain, AI, machine learning, data science, data modelling, IoT and other emerging technologies across DTID projects.
Added 2 days ago
B
Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
5+ years of experience in DevOps, SRE, or related roles in hybrid (on-prem and AWS) environments
Added 2 days ago
ND
Database Admin Senior Specialist
NTT DATA North America
Tiverton, ON
- Other
We are currently seeking a Database Admin Senior Specialist to join our team in Tiverton, Ontario (CA-ON), Canada (CA).
Added 2 days ago
BS
Tech Transformation - Application Network Engineer
Brainhunter Systems Ltd
Toronto, ON
- Contract
Role Title: Tech Transformation - Application Network Engineer
Added 3 days ago
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DevOps Specialist
Techso
Montreal, QC
- Full-time
Techso is looking for a DevOps Specialist – AWS and Azure to contribute to challenging projects for clients located across Canada.
Added 3 days ago
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Senior Manager, Application Development and Integration
RBC
Toronto, ON
- Full-time
Lead a team of development and application specialist resources; including FTEs, and contractors.
Added 3 days ago
UO
Research Platform Cloud Designer -Information Technologies
University of Calgary
Calgary, AB
- Full-time
This position reports to the Senior Specialist, Research Platform Design within Research Computing Services (RCS). This is a Full-time Fixed Term position and is part of the AUPE Collective…
Added 3 days ago
Applied IoT & Data Specialist
Mohawk College
Hamilton, ON
5 years of experience with advanced software and data analytics tools such as Python, JavaScript/TypeScript, SQL, AWS cloud services (IoT Core, EC2, S3, Athena, Kafka), ETL pipeline…
Added 3 days ago
Customer Solution Director Presales AMS
Syntax
Thornhill, ON
…Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology…
Added 3 days ago
RB
Senior Manager, Application Development and Integration
Royal Bank of Canada
Toronto, ON
- Full-time
Lead a team of development and application specialist resources; including FTEs, and contractors.
Added 4 days ago
BH
Principal/ VP of Engineering
Blair Health
Toronto, ON
- Full-time
Blair is building the operating system for the next generation of healthcare, closing specialist gaps while enabling proactive, preventative care.

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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