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Added 1 hour ago
OT
Lead Automation Architect
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
As a Lead Automation Architect, you will establish the technical foundation of this initiative designing architectures, frameworks, and reusable patterns that empower teams to build…
Added 1 hour ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
The Real Assets team advises governments and businesses in the delivery of complex infrastructure and capital projects and programs. As part of our team, you'll leverage your technical…
Added 2 hours ago
T&
Director, Cost and Commercial Management (Real Estate)
Turner & Townsend
Toronto, ON
- Full-time
Confident and able to lead projects and work as part of a senior delivery team.
Added 2 hours ago
A
Business Analyst
Affinity
Burnaby, BC
- Contract
On behalf of our client, Affinity is seeking a Business Analyst who will support a diverse portfolio of strategic, technical, and regulatory initiatives across multiple business domains.…
Added 2 hours ago
AN
Senior/Lead Software Engineer (Packet Forwarding Engines)
Arista Networks
Vancouver, BC
- Full-time
The Packet Forwarding Engines and System software team is responsible for all aspects of the development and delivery of our ASIC-based forwarding engine software. You will work with your…
Added 2 hours ago
AN
Senior/Lead Software Engineer
Arista Networks
Vancouver, BC
- Full-time
The EOS team is responsible for all aspects of the development and delivery of software meant to run on the various Arista switches. You will work with your fellow engineers and members of…
Added 4 hours ago
J
Site Superintendent – High-End Construction
JobsMedia.io
Laval, QC
- Full-time
…you will be responsible for: Reviewing plans, specifications, technical details, and project objectives; Planning short-term work according to the overall schedule; Organizing work…
Added 6 hours ago
M
Dynamics 365 CRM Solution Engineer
Microsoft
Toronto, ON · Ottawa, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
As a Dynamics 365 CRM Solution Engineer, you will lead AI transformation engagements with deep CRM domain expertise. Your role involves owning the technical win strategy and supporting AI…
Added 6 hours ago
HR
QA/QC Engineer
Hitachi Rail
Mississauga, ON
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 6 hours ago
M
Senior Software Engineer - Card Network Integration
Marqeta
Remote, Canada
- Full-time
- Remote
Creating Digital Wallet Tokens via Apple Pay and Google Pay.
Added 6 hours ago
Principal Product Manager (Healthcare Solutions)
Open Text Corporation
Richmond Hill, ON
We are on a mission to turn information into secure action through digital knowledge workers - and we’re looking for a Principal Product Manager to lead our strategic efforts to define and…
Added 6 hours ago
HR
Software Architect - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 6 hours ago
SC
Sector Design Manager – ALTO project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
…High-Speed Rail (HSR) programme, the Sector Manager performs a vital technical role in leading, integrating and assuring all multidisciplinary design activities within an assigned sector…
Added 6 hours ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 6 hours ago
M
Architect Advanced
Mphasis
Toronto, ON
- Full-time
Ability to translate business, operational, security, and compliance requirements into actionable technical architecture and delivery plans.
Added 6 hours ago
A
Hardware Engineer
Actalent
Ottawa, ON
- $55 to $65 CAD / hour
- Full-time
Collaborate with cross-functional teams to meet aggressive delivery timelines and support high-volume production demands.
Added 6 hours ago
A
Power Electronics Design Engineer
Actalent
Ottawa, ON
- $55 to $65 CAD / hour
- Full-time
Collaborate with cross-functional teams to meet aggressive delivery timelines and support high-volume production demands.
Added 7 hours ago
A
Event Producer, B2B
Acosta
Toronto, ON
- Full-time
Mosaic is a leading North American Integrated Agency, specializing in Experiential, Retail & Digital Marketing. At Mosaic, we are never satisfied with the status quo and are in constant…
Added 7 hours ago
D
Manager, Web Product Ownership and Digital Platform Strategy
Deloitte
Toronto, ON
- Full-time
As the Manager, Web Product Ownership and Digital Platform Strategy, you will lead the evolution of Deloitte.ca, helping to strengthen the Deloitte brand, generate eminence, engage priority…
Added 7 hours ago
T
PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Would you like to lead a strategic 3DEXPERIENCE implementation project in an international aerospace environment and play a central role between business needs, technical teams, and key…
Added 7 hours ago
D
VP, Theatrical Subtitling
Deluxe
SK
- Full-time
Managing the creation of secure Digital Cinema Packages (DCPs) with timed text files (SMPTE/InterOP standards) that play flawlessly on theater screens worldwide.
Added 7 hours ago
IF
Lead Full Stack Developer
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
…clients feel confident and secure about their future? As a Lead Full Stack Developer, you will play a key role in the analysis, development, integration, testing, and evolution of robust…
Added 7 hours ago
O
Principal Product Manager (Healthcare Solutions)
OpenText
Richmond Hill, ON
- Full-time
We are on a mission to turn information into secure action through digital knowledge workers - and we’re looking for a Principal Product Manager to lead our strategic efforts to define and…
Added 8 hours ago
BC
Cloud Architect
BrainRidge Consulting
Toronto, ON
- Full-time
…empower financial institutions and organizations to thrive in the digital age, we provide cutting-edge technology solutions and strategic guidance to drive innovation and growth. As we…
Added 8 hours ago
PC
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
Pwc Canada
Toronto, ON · Calgary, AB · Ottawa, ON · Vancouver, BC
- Full-time
You will be a key technical contributor in PwC’s Cybersecurity Consulting practice. You’ll work closely with managers and other team members to design and implement security solutions (e.g.…

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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