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Added 9 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Calgary, AB · Kelowna, BC · Prince George, BC · Vancouver, BC · Victoria, BC · St. John's, NL · Halifax, NS · Hamilton, ON · Ottawa, ON · Montreal, QC · Quebec, QC
- $52,000 to $59,000 CAD / year
- Full-time
Under the direction of the Director, Insights and Pipeline Management, the Analyst supports the delivery of fundraising analytics, and pipeline management services for the Corporate…
Added 9 mins ago
TB
Food Scientist, Cannabis Beverages and Edibles
Tilray Brands, Inc.
London, ON
- $60,000 to $80,000 CAD / year
- Full-time
Reporting to the Senior Director of Manufacturing, the Food Scientist is responsible for the research and development of new cannabis consumer products for adult use, with a focus on…
Added 9 mins ago
TB
Workday Analyst
Tilray Brands, Inc.
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
…configurations, integrations (Studio, API, EIB, Connectors), audits, and releases, and will partner with various organizational stakeholders to design, configure, test, and deploy solutions…
Added 37 mins ago
CA
Senior Architect
Coles Associates Ltd
Charlottetown, PE
- Full-time
Provide technical guidance, creative problem-solving, and innovative design solutions for complex architectural challenges.
Added 50 mins ago
SD
Director, Virtual Care Technology Applications
Shoppers Drug Mart
Mississauga, ON · Toronto, ON
- Full-time
Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of…
Added 1 hour ago
SD
Senior Director, Pharmacy Experience and Transformation
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting to the VP, Pharmacy Operations, Clinical Excellence and Transformation, the Senior Director, Pharmacy Experience and Transformation will lead the strategy and execution of…
Added 1 hour ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
Design and Development: Design and develop electrical systems, components, and test procedures ensuring innovative solutions that adhere to safety standards and industry regulations,…
Added 1 hour ago
Senior Advisor, Mechanical Engineering - Fleet Renewal Project
VIA Rail Canada
Montreal, QC
…serves as the primary interface between internal stakeholders and rolling stock manufacturers throughout design, manufacturing, validation, fleet introduction and transition to revenue…
Added 1 hour ago
CO
Manager - Design Services
City of Vancouver
Vancouver, BC
- From $117,909 CAD / year
- Full-time
- On-site
Manager - Design ServicesRequisition ID: 47419 OrganizationVancouver is consistently ranked as one of the world?s most liveable and environmentally sustainable cities. Recognized among BC?s…
Added 1 hour ago
GI
Human Resources Business Partner (HRBP)
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
…for assigned client groups within Ontario. Reporting to the Director, Human Resources & Labour Relations, this role partners closely with Regional Vice Presidents, Vice Presidents,…
Added 1 hour ago
S
Maintenance Manager
Septodont
Cambridge, ON
- Full-time
In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over…
Added 1 hour ago
OC
Lead Engineer, Programs/Projects (Wastewater)
Ontario Clean Water Agency
Mississauga, ON · OCWA - Corporate Office
- Full-time
Provide specialized engineering leadership and applied theoretical and practical subject matter expertise for the design, engineering, operational troubleshooting, optimization,…
Added 1 hour ago
OC
Director, Asset & Maint. Mgmt
Ontario Clean Water Agency
Mississauga, ON · OCWA - Corporate Office
- Full-time
Asset Management and the Work Management System (WMS) is one of OCWA’s core strategic focus areas to best support the communities that we serve. The Director of BAMS will assume lead…
Added 1 hour ago
C
Environmental Health and Safety Manager (EHS Manager)
Celgard
Port Colborne, ON · ABSCA – Port Colborne Plant
- Full-time
Perform or facilitate hazard and risk assessments, job hazard analyses, and recommend solutions for identified concerns.
Added 2 hours ago
CS
Co-op: Communications
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Troubleshoot technical audio-visual issues by testing equipment and provide solutions;
Added 2 hours ago
7
Product Designer
7shifts
Saskatoon, SK
- $105,000 to $130,000 CAD / year
- Full-time
As a Product Designer at 7shifts, you're building solutions that restaurants actually need. Reporting to the Senior Director, Product Design and Research, you own the full design process:…
Added 2 hours ago
7
Software Developer, Mid-Market
7shifts
Toronto, ON
- $95,000 to $135,000 CAD / year
- Full-time
…with real complexity: multiple locations, layered permissions, and the need for rollup visibility across their entire operation. You're a full-cycle builder, taking features from technical…
Added 2 hours ago
7
Software Developer, Mid-Market
7shifts
Saskatoon, SK
- $95,000 to $135,000 CAD / year
- Full-time
…with real complexity: multiple locations, layered permissions, and the need for rollup visibility across their entire operation. You're a full-cycle builder, taking features from technical…
Added 2 hours ago
CH
Associate Director, Financial Operations
Covenant House Toronto
Toronto, ON
- Full-time
…continuity while modernizing financial operations. The Associate Director will lead full-cycle accounting and procurement, complex payroll oversight, audit readiness and regulatory filings,…
Added 3 hours ago
CB
Business Development Manager
CapWest Build
Vancouver, BC
- Full-time
Work with the Director of Business Operations & Development to prepare proposals and presentations
Added 3 hours ago
CB
Chief Estimator - CapWest
CapWest Build
Vancouver, BC
- Full-time
The Chief Estimator works closely with the Chief Operating Officer and the Director of Business Operations and Development to prioritize pursuits, manage estimating workload and timelines,…
Added 3 hours ago
D
QA Engineer
Dutch
Vancouver, BC
- Full-time
We are currently seeking a motivated, hands-on, and customer-oriented QA Engineer to join our growing tech team. In this role, you will work directly with the engineering and product teams…
Added 3 hours ago
TS
Health & Safety Program Manager
The Salvation Army in Canada
Toronto, ON
- Full-time
Provide subject matter expertise on health and safety matters, supporting the design of business processes, systems, and solutions that strengthen program effectiveness.
Added 3 hours ago
V
Data Architect
Vancity
Vancouver, BC
- Full-time
Deep knowledge of cloud-native data architecture and the ability to design secure, scalable, and compliant enterprise data solutions
Added 3 hours ago
ST
RF Engineer
Swiftlink Technologies
Richmond, BC
- $90,000 to $110,000 CAD / year
- Full-time
- On-site
…Full-time Location: Richmond, British Columbia, Canada Reports to: Director of Engineering Level: Based on experience; senior engineers may be considered. *Position Overview* We are seeking…

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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