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Added 6 mins ago
VG
Account Manager/Business Development & Marketing Consultant
VS Group
North Bay, ON
- Full-time
This is a dynamic, client-facing role working closely with the President, Vincent Shank, as well as the Marketing Director, to support and drive business development, client engagement, and…
Added 21 mins ago
RB
Senior Manager, Treasury Solutions, Capital Markets
Royal Bank of Canada
Toronto, ON
- Full-time
Works proactively with Managing Director, Director and partners to develop and execute sales and marketing plans that grow revenue streams and ensure business targets are achieved
Added 36 mins ago
F
Senior AI Architect (Architect-Practitioner)
Fastloop
Vancouver, BC
- Full-time
Pre-sales feasibility: Partner with the Director of Engineering and leadership to assess opportunities, prevent over-selling, and define realistic delivery paths.
Added 36 mins ago
C
Temporary Acting Lead Supervisor-1
Coach
AB · Edmonton, AB
- Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 36 mins ago
R
Senior Product Manager, Platform / OS
Roku
Toronto, ON
- Full-time
…the latest features, and works hand-in-hand across marketing, sales, merchandising, data science, engineering, and other product…
Added 36 mins ago
MC
Représentant(e) du service à la clientèle – Santé animale / Customer Service Representative – Animal Health
Merck Canada
Kirkland, QC
- Full-time
Added 37 mins ago
DW
Senior Marketing Project Manager
Durabuilt Windows & Doors
AB
- Full-time
Great marketing ideas are only as good as their delivery. At Durabuilt, our Director sets the direction, approves the budget and aligns on the creative. Then it’s over to you. You’ll take…
Added 51 mins ago
Social Impact Specialist
Range
Toronto, ON
…travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip. Travel advisors when…
Added 1 hour ago
SL
AVP Insurance Distribution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Vice President, Distribution (SLFD), this role leads the Insurance Sales Director (ISD) team and translates Insurance Distribution strategy into consistent market…
Added 1 hour ago
SL
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The AVP sets priorities, allocates resources, leads the Director team, and ensures initiatives move from concept through adoption and sustainable ownership. The role balances regulatory…
Added 1 hour ago
Planner
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
The Planner is responsible for supporting the growth of Aldo North America through sales planning and inventory management. This role will help manage the in-season and future planning of…
Added 1 hour ago
N
National Sales Manager (Toronto )
Nichiha
Toronto, ON
- Full-time
Work with Director of Channel Sales to implement strategic plan for growth that emphasizes increased sales.
Added 1 hour ago
J
Director, Sales Enablement
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We’re looking for a Director, Sales Enablement to be part of our Sales Enablement & Operations department.
Added 1 hour ago
GG
Director, Customer Care
Great Gulf
Toronto, ON
- Full-time
Great Gulf is seeking a Director, Customer Care in Toronto, Ontario to lead and elevate our approach to homeowner care across our residential portfolio, with a strong focus on low-rise…
Added 1 hour ago
GD
Regional Director - Quebec & Atlantic Canada
Groupe Dynamite
Mont-Royal, QC
- Full-time
Reporting to the National Sales Director, the Regional Director leads the performance of GARAGE and DYNAMITE stores across Quebec and Atlantic Canada. You will lead, coach, and mobilize a…
Added 1 hour ago
A
Director, Business Development - Construction
ACCIONA
Mississauga, ON
- Full-time
ACCIONA is seeking a highly strategic and results-driven Director of Business Development – Construction to lead growth initiatives throughout Canada.
Added 1 hour ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.
Added 1 hour ago
R
Social Impact Specialist
Range
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
…travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip. Travel advisors when…
Added 1 hour ago
R
Senior Manager, Treasury Solutions, Capital Markets
RBC
Toronto, ON
- Full-time
Works proactively with Managing Director, Director and partners to develop and execute sales and marketing plans that grow revenue streams and ensure business targets are achieved
Added 2 hours ago
V|
Coordonnateur(trice) des ventes, Produits NorAm / Sales Coordinator, NorAm Products
Veolia | North America
Montreal, QC
- Full-time
Reporting to the Director, the Sales Coordinator provides administrative, commercial, and organizational support to the sales team. They ensure the proper follow-up of orders, the flow of…
Added 2 hours ago
MU
Associate Director, Development, Nexus Health
McMaster University
Hamilton, ON
- Full-time
The Associate Director, Development, NexusHealth, will work collaboratively with advancement and academic leadership to contribute toward major gift fundraising benefiting NexusHealth.…
Added 2 hours ago
Franchise Specialist, Business Banking - Richmond, BC/Winnipeg, MB
Scotiabank
SK · Winnipeg, SK
…responsible for meeting negotiated goals set forth by their National Director, which includes business acquisition and development within the marketplace, asset, deposit, and revenue…
Added 2 hours ago
MI
Manager, Global Internal Audit & Controls
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
…support to ARA’s internal initiatives, reporting to the Senior Director of Internal Audit and…
Added 2 hours ago
Human Resources Business Partner
ATS Automation
ON · Woodbridge, ON
This position reports to the Director of Human Resources. This individual will provide human resources support for specific client groups and disciplines within the Industrial Automation –…
Added 2 hours ago
BR
City Launcher (Toronto)
Brodie Rec League
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
This is a community job first, a sales job second, and a growth marketing job third - in that order, and the order matters. The people who open markets well for us are not the ones with the…

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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