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Added 11 mins ago
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Corporate Buyer
Innergex
Longueuil, QC
- Full-time
Reporting to the Director of Procurement - Operations, the Corporate Buyer is responsible for the day-to-day management of administrative activities related to the company’s procurement.…
Added 11 mins ago
SL
Director, Enterprise Architecture Strategy, Core Platform
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The Director drives the architecture integration strategy across cloud, on premise, network, application platforms, and foundational technology services. The role translates enterprise and…
Added 11 mins ago
SL
Director, Domain Enterprise Architect, Technology Modernization and Cloudification
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…cybersecurity, cloud engineering, AI platform teams, and application development, the Director aligns cloud migration with enterprise priorities, regulatory obligations, operational…
Added 11 mins ago
SL
Information Technology Audit Manager
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Information Technology (IT) Audit Manager is a role within IA that will report to the Director (IT Digital and Data), within Internal Audit. The incumbent will support the execution of…
Added 11 mins ago
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Director of Food and Beverage
Marriott
Toronto, ON
- Full-time
Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position…
Added 11 mins ago
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Director, Operations
Medavie
St. John's, NL · NL Head Office MHNL St. John's (NL)
- Full-time
Lead, accountable for and oversee the annual development and implementation of the operations business planning process and budgets.
Added 25 mins ago
CE
Pricing Analyst / Analyste de la tarification
Carrier Enterprise Canada
Brampton, ON
- $85,000 to $105,000 CAD / year
- Full-time
…our Brampton, ON offices, this role reports directly to the Director of Pricing and plays a critical part in shaping our pricing strategy by leveraging market analysis and structured price…
Added 25 mins ago
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Director, Brand, Marketing and Customer Experience
TransLink
Vancouver, BC · Greater Vancouver, BC
- $133,680 to $200,520 CAD / year
- Full-time
Directs transportation demand management and market development initiatives, leveraging customer research, behavioural science, market intelligence and enterprise customer insights to…
Added 25 mins ago
PI
Director of Finance & Controller
Progressive Industrial Fluids Ltd
London, ON
- Full-time
Controller & Director of Finance – Path to VP Finance
Added 27 mins ago
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Director Nursing Services
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…and objectives of JRI. The DOC supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction…
Added 27 mins ago
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Director, Capital Markets Accounting
CIBC
Toronto, ON
- Full-time
…bringing team members together to tackle common goals for the business and CIBC overall. You instill a culture of learning, encouraging team members to understand the purpose of the work…
Added 27 mins ago
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DIRECTOR / ASSISTANT VICE PRESIDENT, CREDIT AND INVESTMENT RISK MANAGEMENT - Growth and Transition Capital
BDC
Montreal, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 27 mins ago
Talent Service and Delivery - Program Lead - Associate Director
EY
Toronto, ON
…improve the EY employee experience, enable HR teams, and support business leaders with high-quality Talent services and…
Added 41 mins ago
JR
Director of Strategy and Partnerships
Jumpstart Refugee Talent
Mississauga, ON
- Full-time
…diverse backgrounds, is currently looking to add an experienced Director of Strategy and Partnerships to their…
Added 41 mins ago
Director, Integrated Marketing
Kensington
Toronto, ON
…all products. This role joins the team, turning the annual business and marketing goals into campaigns and sales enablement programs that deliver measurable business results, collaborate…
Added 41 mins ago
T
Sr. HR Business Partner
Thumbtack
Remote, Canada
- Full-time
- Remote
…operations, and employee relations support - and reports to the Director of HR Business…
Added 41 mins ago
HR
Senior Graphic Artist - Studio Casino Games
Hard Rock Digital
Remote, Canada
- Full-time
- Remote
We’re looking for a super talented Senior Graphic Artist - Studio Slots, you’ll work with our Art Director developing the creative art and concepts of our in-house iCasino games. You will…
Added 41 mins ago
RB
Director, Counterparty Credit Risk Models, Global Risk Analytics
Royal Bank of Canada
Toronto, ON
- Full-time
As part of the Group Risk Management team, the Director, Counterparty Credit Risk Analytics leads a team which is responsible for the conceptual design, development, and ongoing maintenance…
Added 55 mins ago
CO
COORDINATOR TRAINING & DEVELOPMENT # 66666
City of Toronto
Toronto, ON
- Full-time
Division & Section: Children's Services, ChildSvcs Strategic, Business & Fin Svcs
Added 55 mins ago
O
Independent Account Executive - PowerSports
OPENLANE
Brampton, ON
- Full-time
2+ Years of Business Development or SaaS Inside Sales experience.
Added 55 mins ago
JC
Senior Project Director
JU CS-IT Placements -PG
Ottawa, ON · Nepean, ON
- Full-time
We are seeking an experienced, strategic, and results-driven Senior Project Director to provide executive leadership and overall direction for major projects, programs, and strategic…
Added 55 mins ago
B
Field Excellence Lead, Nephrology
Biogen
Field, BC
- Full-time
As the Associate Director, Field Excellence Lead, Nephrology, you will play a pivotal strategic role in maximizing the effectiveness, consistency, and impact of Biogen's Nephrology field…
Added 55 mins ago
PU
Regional Manager - West Midlands
poltronesofà UK
Field, BC
- Full-time
Working closely with key stakeholders across the business, you will champion our values, drive operational excellence and ensure decisions are made with both our people and customers at the…
Added 55 mins ago
PH
Manager, Business Function Products, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Director, Business Function Products, the Manager will be responsible for their designated functionality / portfolio and ensuring that requirements for all the province’s…
Added 55 mins ago
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DataStage Developer / Toronto, ON (Hybrid) - FTE
AceStack
Toronto, ON
- Full-time
We are seeking an experienced DataStage Developer with strong hands-on experience in IBM DataStage, ETL development, Unix/Linux, Autosys, and Oracle. The successful candidate will be…

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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