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Added 11 mins ago
CI
Bilingual Reimbursement Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
The Reimbursement Specialist (RS) directly assists patients on identified pharmaceutical company brands to secure private or public insurance reimbursement. They provide direct telephone…
Added 11 mins ago
W
Project Engineering Manager, Mining
Worley
Vancouver, BC
- Full-time
Coordinate with discipline managers to secure the resources, competencies and specialist support required for successful project delivery.
Added 11 mins ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 11 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 1 hour ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
Added 1 hour ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Knowledge of information technology concepts and processes that impact the protection of personal information, including Internet tools, system interfaces, information security, information…
Added 1 hour ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Knowledge of information technology concepts and processes that impact the protection of personal information, including Internet tools, system interfaces, information security, information…
Added 1 hour ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
Added 1 hour ago
SM
RQ11517 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to lead, manage, or support the development of a PIA independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 1 hour ago
SM
RQ11517 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to lead, manage, or support the development of a PIA independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 5 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 5 hours ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 7 hours ago
CO
IS Business Analyst
City of Vernon, BC
BC · British Columbia, Canada
- Full-time
Create scripts, perform data analysis, develop integrations, and support information exchange between enterprise applications, databases, and business systems.
Added 8 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Our recently renovated clinics offer a professional, stylish environment equipped with cutting-edge technology.
Added 8 hours ago
HM
Emergency Medicine
Health Match BC
Penticton, BC
- Full-time
We have a great group of 18 emergency physicians from various backgrounds – including CCFP-EM and FP-EM, who support an average of 41,000 visits annually. There is very good specialist…
Added 8 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Our recently renovated clinics offer a professional, stylish environment equipped with cutting-edge technology.
Added 8 hours ago
HM
Emergency Medicine
Health Match BC
Penticton, BC
- Full-time
We have a great group of 18 emergency physicians from various backgrounds – including CCFP-EM and FP-EM, who support an average of 41,000 visits annually. There is very good specialist…
Added 8 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Our recently renovated clinics offer a professional, stylish environment equipped with cutting-edge technology.
Added 9 hours ago
GH
Clinical Applications Specialist - Monitoring Systems
GE HEALTHCARE
Remote, Canada
- Other
- Remote
As a Clinical Application Specialist – Patient Monitoring, you will support the adoption and optimization of monitoring solutions across acute care environments. You will deliver clinical…
Added 10 hours ago
R
Account-Based Marketing Manager - TrainAI
RWS
Canada
- Full-time
…responsible AI. Today, TrainAI supports four of the world’s top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt…
Added 10 hours ago
MO
Modern Workplace Specialist
MSP OPERATIONAL CORP
Vancouver, BC · Edmonton, AB · Calgary, AB
- $120,000 to $135,000 CAD / year
- Full-time
…to the next level. As we continue to grow, we are seeking a Specialist (Modern Workplace) to join us in creating innovative technology solutions that will shape the future of modern work…
Added 10 hours ago
ST
Program Assistant
Strides Toronto
Toronto, ON
- $46,662 to $54,339 CAD / year
- Contract
Certificate or Diploma in MS Office Specialist or Office Technology would be an asset.
Added 10 hours ago
TH
Asset Protection Specialist: Full Time- Vancouver Terminal
The Home Depot
Vancouver, BC
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 11 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 11 hours ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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