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Added 13 mins ago
E
Associate, Research & Delivery (English)
Exiger
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused - committed to building technology that makes…
Added 13 mins ago
D
Product Scrum & Functional Consultant - Operate
Deloitte
Toronto, ON
- Full-time
Work within Agile product teams and lead Agile ceremonies such as backlog grooming, sprint management, daily standups, product roadmap formation, retrospective, etc.
Added 13 mins ago
NC
Profit Centre Manager
Noble Corporation
St. Catharines, ON
- Full-time
Act with honesty and integrity, maintain a strong sense of character and humbleness, lead by example, and exemplify our Code of Ethics and Conduct
Added 13 mins ago
P
Technical Field Supervisor – Building Automation Systems / Systems Integration (TFS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Technical Field Supervisor/Lead – Building Systems / Systems Integration (BAS)
Added 13 mins ago
FT
Lead Software Engineer
Franklin Templeton
Toronto, ON
- Full-time
Lead implementation of architecture and translate platform strategy into scalable data solutions
Added 13 mins ago
FC
Principal Design Engineer / Structural Lead Engineer - Mining and Metals
Fluor Corporation
Vancouver, BC
- Full-time
…services of unmatched value and technical competence. This is the Lead position on assigned projects or performs engineering assignments of any complexity.Fluor team members are at the…
Added 14 mins ago
Sales Development Representative
ContactMonkey
Toronto, ON
Lead with the Phone: Make a high volume of cold calls every day to start conversations with decision-makers, handle objections in real time and book qualified meetings.
Added 14 mins ago
Legal Counsel (12-month Term)
Payments Canada
Toronto, ON · Ottawa, ON
You want to be challenged and lead unique initiatives.
Added 14 mins ago
Software Engineer I
RAM Engineering Ltd.
Vancouver, BC
Working under the guidance of a Senior Engineer, Lead, or IT Manager, you will contribute to both internal RAM solutions and client-facing projects. You’ll work primarily within a modern…
Added 14 mins ago
Legal & Compliance Specialist
WF Group Inc.
Toronto, ON · Kitchener, ON
Lead and continuously improve WalterFedy's contract intake, review, approval, registration, and record-retention processes.
Added 14 mins ago
Charlottetown - Territory Sales Representative
Canadian Federation of Independent Business
Charlottetown, PE
Added 14 mins ago
Operational Execution Manager - ONroute
Careers at ONroute
Mississauga, ON · ON
Lead launch-readiness meetings and flag risks to leadership.
Added 14 mins ago
Project Manager (Infrastructure & Facilities)
The City of Red Deer
Red Deer, AB
Lead and manage municipal infrastructure and facility projects from planning and design through construction and completion.
Added 14 mins ago
FA
Full Stack Developer (AI-Native)
Forum Asset Management
Toronto, ON
- Full-time
Forum Asset Management – Full Stack Developer (AI-Native)
Added 14 mins ago
W
Talent Acquisition Specialist
Wagepoint
Remote, Canada
- $75,000 to $85,000 CAD / year
- Temporary
- Remote
…experience. You will report directly to our Talent Acquisition Team…
Added 42 mins ago
R
Strategic Operations Manager - Partnerships
Relay
Toronto, ON
- Full-time
Lead pipeline management best practices, deal inspection cadences, and stage conversion optimization using modern B2B go-to-market motions and key revenue metrics.
Added 42 mins ago
A
Senior Manager, Data Governance Implementation
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
…vision into actionable strategies and operational frameworks to lead the Future of Data Governance at…
Added 42 mins ago
SH
Senior Development Officer, Community Events & Initiatives
Sinai Health Foundation
Toronto, ON
- $80,804 to $87,804 CAD / year
- Full-time
We love the clash of ideas that lead to better solutions. Innovation is encouraged. Collaboration will allow us to push forward.
Added 42 mins ago
SR
Head of People
Serv Recruitment
Kelowna, BC
- Full-time
Martell Group is looking for a Head of People to build and lead the people function across a fast-moving, high-growth organization.
Added 42 mins ago
HR
Technology Operations Manager
Hughes Recruitment & Strategy Collective
Hague, SK
- Full-time
This is a growth-driven leadership opportunity for a knowledgeable, people-focused IT professional to lead a team of Level 1, Level 2, and Level 3 Technicians while remaining actively…
Added 42 mins ago
HG
Head of Insights Consulting
Humankind Global Recruitment
Halifax, NS
- Full-time
Responsibilities also include to lead and design a broad range of complex, mixed-method, and high-impact insights initiatives aimed at answering business questions and identifying…
Added 42 mins ago
PB
Project Accountant
PCH Builders
Calgary, AB
- Full-time
…judgment, and disciplined follow-through, this is an opportunity to lead the day-to-day accounting function for PCH projects. You will have the autonomy to set direction for your team,…
Added 42 mins ago
KC
Senior Consultant, Finance Transformation-Insurance
KPMG Canada
Toronto, ON
- Full-time
Optimize Processes Lead initiatives across key finance cycles - Procure to Pay, Order to Cash, Payroll, Acquire to Retire, Project Accounting, Record to Report, and Plan to Perform, etc.
Added 42 mins ago
VG
HR Business Partner (f/m/d) (14 month contract
Volkswagen Group Canada Inc.
Ajax, ON
- Contract
Lead investigations and manage complex employee matters in collaboration with Legal and HR leadership.
Added 44 mins ago
Head of People
Martell Ventures
Kelowna, BC
Martell Group is looking for a Head of People to build and lead the people function across a fast-moving, high-growth organization.

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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