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Added 4 hours ago
HR
Bid Procurement Project Manager
Hitachi Rail
Toronto, ON
- Full-time
excellent computes skills , excel programming, power point , SAP
Added 9 hours ago
HR
RAM Specialist, Senior
Hitachi Rail
Toronto, ON
- Full-time
The Senior RAM Specialist will report directly to the RAM Engineering Manager and work with the RAM team in performing RAM activities and will work collaboratively with other design team…
Added 9 hours ago
AR
Senior Expeditor
Augment Resources
Vancouver, BC
- $85 to $95 CAD / hour
- Contract
…engineered equipment, fabricated packages, bulk materials and specialist supplier contracts. Working closely with procurement, engineering, quality, logistics and project delivery teams,…
Added 13 hours ago
I
Senior Consultant - ServiceNow HRSD
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
At least 20 distinct integrations experience like workday, PagerDuty, Azure, slack, SAP
Added 13 hours ago
I
Senior Consultant - ServiceNow HRSD
Infosys
Calgary, AB
- Full-time
At least 20 distinct integrations experience like workday, PagerDuty, Azure, slack, SAP
Added 18 hours ago
B
Cyber Security Consultant
BuzzClan
Calgary, AB
- $60 to $80 CAD / hour
- Contract
Position: Cybersecurity Advisor (Consultant – Specialist)
Added 19 hours ago
B
Cyber Security Consultant
BuzzClan
Calgary, AB
- $80 to $85 CAD / hour
- Contract
Job Title :- Cybersecurity Consultant (Specialist)
Added 1 day ago
CI
Material Handler
Calian in Space & Technology
Saskatoon, SK
- Full-time
…orders, and update our electronic inventory management system (SAP) when necessary. You will have the opportunity to assist in material management through troubleshooting material issues…
Added 1 day ago
LC
Promotional Merchandising Allocations Specialist (12 Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
The Promotional Merchandising Allocations Specialist is the subject expert that works directly with Category Directors/Vendors to ensure all Mass Order Generation’s (MOG’s) are allocated…
Added 1 day ago
LC
Representative, Marketing Call Centre
Loblaw Companies Limited
Toronto, ON
- Full-time
…regarding marketing and logistics issues. The Marketing Call Centre Specialist ensures prompt and effective replies to achieve high customer…
Added 1 day ago
GG
Regulatory compliance specialist
Groupe GSC
Québec, QC
- From $64,000 CAD / year
- Full-time
- On-site
Added 2 days ago
MR
Business Data Specialist
Motion Recruitment
Cambridge, ON
- Full-time
We are hiring a Business Data Specialist for an established manufacturing business. This is a full-time, on-site role where you will own the core business records that keep day-to-day…
Added 2 days ago
AC
Responsable Approvisionnement Et Négociation
Aston Carter
Montreal, QC
- $46 to $75 CAD / hour
- Full-time
Maîtrise des plateformes d'approvisionnement telles que SAP et Oracle.
Added 2 days ago
CM
Regulatory compliance specialist
Compliance Mentorz Inc.
Brampton, ON
- From $45.67 CAD / hour
- Full-time
- On-site
Added 3 days ago
NB
Chief Analyste, Financial Performance
National Bank of Canada
Montreal, QC
- Full-time
…means serving as a Financial Analysis and Business Analytics Specialist. This position allows you to have a positive impact on the Personal Banking sector thanks to your expertise in…
Added 3 days ago
B
Inventory Analyst
BGIS
Calgary, AB
- Full-time
Monitor and troubleshoot EDI transmissions, inventory system issues, and invoice workflow exceptions; escalate or redirect issues when specialist support is required.
Added 3 days ago
Senior Measurements & Reporting Analyst
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Determine best method to present data and metrics using SAP, Excel, and other reporting tools.
Added 3 days ago
A
Spécialiste, Cartes corporatives et gestion du compte de depense***Corporate Card & Travel Expense Specialist
Aliaxis
Canada
- Full-time
Expérience avec SAP Concur ou un système similaire, un atout.
Added 3 days ago
IG
Spécialiste, Cartes corporatives et gestion du compte de depense***Corporate Card & Travel Expense Specialist
IPEX Group
Canada
- Full-time
Expérience avec SAP Concur ou un système similaire, un atout.
Added 3 days ago
B
Regulatory affairs specialist
BRP
Valcourt, QC
- $99,800 to $162,300 CAD / year
- Full-time
- Hybrid
Added 3 days ago
SS
Logistics specialist
Samsung SDS GSCL Canada Ltd.
Mississauga, ON
- $37 to $40 CAD / hour
- Full-time
- On-site
Added 3 days ago
AC
Spécialiste En Approvisionnement
Aston Carter
Quebec, QC
- $46 to $75 CAD / hour
- Contract
Maîtrise des plateformes d'approvisionnement telles que SAP et Oracle.
Added 3 days ago
AC
Spécialiste En Approvisionnement
Aston Carter
Quebec, QC
- $100,000 to $140,000 CAD / year
- Full-time
Maîtrise des logiciels d'approvisionnement comme SAP ou Oracle.
Added 3 days ago
B
Intern, Finance Business partner Toronto (Winter 2027)
Bombardier
Mississauga, ON
- $17.95 to $31 CAD / hour
- Volunteer
…of weekly & monthly reports using Application such as Excel, SAP ECC / S4 HANA, EPM / BPC, and Power…
Added 3 days ago
HC
Accounts Receivable Specialist
Hartmann Canada Inc
Brantford, ON
- $63,000 to $68,000 CAD / year
- Full-time
…collection of payments for the Company. The Accounts Receivable Specialist create invoices, send bills to customers, process credits and payments using a variety of payment methods. Ensure…

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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