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Added 6 mins ago
EC
Product Specialist- Circuit Breakers and OEM Integration
Eaton Corporation
Burlington, ON
- Full-time
…reduction and margin improvement opportunities and preparing sales and order reports to support strategic business reviews. Lead customer transition initiatives to Eaton circuit breakers,…
Added 14 mins ago
MA
purchasing agent
Midland Appliance Ltd.
Richmond, BC
- $50,000 to $60,000 CAD / year
- Full-time
- On-site
…Midland Appliance clientele. *Responsibilities:* * Analyze sales, forecasts, and inventory levels to determine purchasing needs, quantities, and timing. * Source, negotiate, and place…
Added 19 mins ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
Project Leadership: Lead and manage complex electrical engineering projects from concept to completion, ensuring they meet technical specifications and are delivered on time and within…
Added 21 mins ago
B
Global Relationship Manager
BrightClaim
ON
- Full-time
Responsibilities: Develop and maintain relationships with sales organizations and create effective go-to-market strategies to drive growth. Develop data strategies that inform effective…
Added 21 mins ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
Responsibilities: Develop and strengthen relationships with sales organizations, creating effective go-to-market strategies for business growth. Design creative and profitable commercial…
Added 46 mins ago
TR
Group Superintendent
Teck Resources Limited
Trail, BC
- $121,000 to $150,000 CAD / year
- Full-time
…Columbia, is one of the world’s largest fully integrated zinc and lead smelting and refining complexes. Located in the beautiful West Kootenay region of southeastern, British Columbia,…
Added 1 hour ago
W
Senior Technical Consultant
Worley
Calgary, AB · Edmonton, AB
- Full-time
This role requires strong technical expertise, excellence in project delivery, and a client-focused approach that supports sales growth. The successful candidate will collaborate across…
Added 1 hour ago
B&
Business Development Representative
Black & McDonald Limited
Kelowna, BC
- Full-time
Are you a motivated sales hunter who enjoys all facets of prospecting, developing, influencing and ultimately winning the sale? Are you looking for a position with significant income…
Added 1 hour ago
CW
marketing coordinator
CJR Wholesale Grocers
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
- On-site
…quality of service As a Marketing Coordinator, you will drive sales growth by coordinating integrated sales campaigns, managing digital brand assets, and supporting sales team. You are…
Added 1 hour ago
CI
Director, Operations
Core-Mark International
Vancouver, BC
- Full-time
We are seeking a dynamic and strategic-minded Director of Operations to lead our operational efforts and drive efficiency for the Operating Company. In this role, you can expect to be given…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
…enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000…
Added 1 hour ago
Sr. Project Manager, Canada
Nordex Group
AB
Lead projects execution governance across the full project lifecycle, including Sales-to-PM handover, contract review, execution readiness, project team launch, weekly project meetings,…
Added 1 hour ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
…enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000…
Added 1 hour ago
FS
Manager, Marketing Analytics & Planning, Firehouse Subs Canada
Firehouse Subs
Toronto, ON
- Full-time
…marketing strategy for Firehouse Subs in Canada. This role will lead the marketing analytics function for Canada, and ensure the marketing calendar is strategically adapted for Canada…
Added 1 hour ago
Release Manager
Epic Games
Vancouver, BC
Act as the liaison between multiple development teams, coordinating and negotiating development plans, exceptions, sales/mktg/publishing content, as well as releases
Added 2 hours ago
I
Client Onboarding Specialist
iQmetrix
Winnipeg, MB
- Full-time
…enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000…
Added 2 hours ago
I
Client Onboarding Specialist
iQmetrix
Regina, SK
- Full-time
…enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000…
Added 2 hours ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
…enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000…
Added 2 hours ago
I
Client Onboarding Specialist
iQmetrix
Toronto, ON
- Full-time
…enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000…
Added 2 hours ago
TM
Sales Engineer
Technical Management Group Ltd. (TMG)
Toronto, ON
- Full-time
This role will appeal to a collaborative individual with a broad interest in and exposure to project planning, proposal development, and business development across the mining, energy, and…
Added 3 hours ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
…enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000…
Added 3 hours ago
M
Account Director
Mint
Toronto, ON
- Full-time
Serve as the senior day-to-day lead for assigned client business across Experiential and Integrated Marketing.
Added 3 hours ago
TI
Account Manager
Trane Italia
Burnaby, BC
- Full-time
Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary…
Added 3 hours ago
TI
Strategic Sales Executive - Energy Services
Trane Italia
Ottawa, ON
- Full-time
As a Strategic Sales Executive at Trane Technologies, you will serve in the internal role of Comprehensive Solutions Account Executive within our Energy Services business in Canada. In this…
Added 3 hours ago
V
Client Consulting Manager
Visa
Toronto, ON
- Full-time
Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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