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Added 6 mins ago
RS
Diesel Mechanic Technician Trainee
Ryder Supply Chain Solutions
London, ON
- Full-time
…working as a Service Employee and is enrolled in Ryder's 18 month Technical Training Developmental Program. The incumbent will be assigned to a mentor and receive hands-on experience and…
Added 21 mins ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
AB · Edmonton, AB
- Full-time
Step into a senior technical leadership role that will shape the future of mine waste management across British Columbia, Alberta, and beyond. As the Regional Lead for Mine Waste Dumps &…
Added 21 mins ago
MT
QUALIFIED AUTOMOTIVE TECHNICIAN
Motor Trade Association (MTA)
Hamilton, ON
- Full-time
…componentry for vehicles moving to retail presentation. Perform technical diagnostics: Work methodically across mechanical (servicing, brakes, tyres, oil leaks), 12V electrical,…
Added 21 mins ago
ES
BRANCH MANAGER
ECCO Supply™
Saskatoon, SK
- Full-time
Service and technical support for our customers.
Added 21 mins ago
I
systems integration engineer - software
iSteer
Toronto, ON
- Full-time
Research technical information to design, develop and test computer-based systems
Added 21 mins ago
SF
Senior Project Manager
Soletanche Freyssinet
BC · British Columbia, Canada
- Full-time
Lead project planning, budgeting, scheduling and execution activities.
Added 21 mins ago
J
Senior Solution Consultant
Jobgether
Canada
- Full-time
This role offers the opportunity to lead strategic customer implementations in a fast-paced SaaS environment. You will translate complex business needs into scalable technical solutions…
Added 21 mins ago
AA
Intégrateur.trice en Contraintes de Cabine / Cabin Stress Integrator
Airbus Aircraft
Montreal, QC
- Full-time
Added 21 mins ago
AA
Stratège en affaires publiques et coordinateur.trice OACI / Public Affairs Strategist and ICAO Coordinator
Airbus Aircraft
Montreal, QC
- Contract
Added 21 mins ago
B
Mechanical & Rotating Supervisor
Brunel
Fort Saskatchewan, AB
- Contract
…provides the global recruitment and workforce services you need to lead your industry. With 50 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining…
Added 21 mins ago
E
Junior Hazardous Materials Technician (Bilingual)
EXP
Ottawa, ON
- Full-time
This is an excellent opportunity for an early-career professional looking to build technical expertise while working alongside experienced environmental and hazardous materials specialists.…
Added 21 mins ago
Hydropower Senior Manager - Digital - North America
Hatch
Mississauga, ON
…through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward…
Added 21 mins ago
MH
Design Coordination Lead
Mattamy Homes
Canada
- Full-time
The Design Coordination Lead plays a key role in turning complex building designs into coordinated, manufacturable solutions. Working at the intersection of design, engineering, BIM, and…
Added 21 mins ago
Senior Process Engineer
Freeport McMoRan
Vancouver, BC
Under general direction, this position will serve as a senior technical resource within the Capital Project Design & Delivery team, providing process engineering expertise throughout the…
Added 21 mins ago
T
Head of Direct Sales (North America & EMEA- remote work)
TuxCare
Remote, Canada
- Full-time
- Remote
We’re looking for a Head of Direct Sales to lead TuxCare’s direct sales organization across North America and EMEA. Reporting to the Chief Revenue Officer, you will lead a distributed team…
Added 21 mins ago
H
Regulatory Affairs Intern (12 Month Internship)
Haleon
Mississauga, ON
- Full-time
…Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted…
Added 21 mins ago
Mechanical Engineer/Designer, Interiors Development Center (CDS Interiors)
Alstom
Saint-Bruno, QC
…portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace…
Added 51 mins ago
RH
Controller
Robert Half
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Our client, a growing financial services organization, is seeking an experienced Controller to lead its accounting, financial reporting, treasury, budgeting, and financial compliance…
Added 51 mins ago
IF
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
- Full-time
Wage: $41/hour + $1/hour Lead Hand premium + $1.50/hour Weekend Premium, $2,000 sign-on bonus and $1,000 retention bonus
Added 1 hour ago
E
Regional Director – Quebec & Eastern Ontario / Directeur Régional – Québec et Est de l'Ontario
Everguard
Ottawa, ON
- Full-time
Lead, support and develop branch leaders and regional team members across a geographically dispersed operation.
Added 1 hour ago
JI
Application Support Specialist, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…applications and platforms. You will be the main point of contact for technical expertise and support of solutions. You will triage issues to internal support, vendors, or partners to…
Added 1 hour ago
PH
Medical Technologist Cytogenetics P2A
Provincial Health Services Authority
Vancouver, BC
- Temporary
…12. Maintains clean and safe working area 13. Notifies Team Lead or Technical Coordinator of any equipment malfunction, patient safety learning occurrence or non-conformance to standard…
Added 1 hour ago
PH
Supervisor, Facilities Maintenance & Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
…tagout, confined spaces, hazardous materials, etc.). Evaluates technical and operational equipment, infrastructure and system risks and develops short and long-term plans for renewal and…
Added 1 hour ago
PH
Senior Business Analyst,Clinical ApplicationsInformation Management/ Information Technologies
Provincial Health Services Authority
Vancouver, BC
- Temporary
…requirements and software features and functions and will assist/lead with development and maintenance of statement of work and project plans for Clinical Application projects. The Senior…
Added 1 hour ago
D
Delivery Lead
Delpath
Toronto, ON
- Contract
The ideal candidate will be a strong IT Delivery Lead with strong experience with Software development and IT Technologies. Must have strong technical background with proven ability to read…

Syntax

Customer Solution Director Presales AMS

Thornhill, ON, L3T 7W8, Canada

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Applications open in a new tab.

Job details

Experience: Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Posting language: English
Posted: Sep 24, 2026

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The Customer Solution Director plays a critical role within Syntax’s SAP Pre-Sales practice, with a particular focus on AMS opportunities. This role leads the presales cycle from a solution and services design perspective, working closely with Sales leaders, Solution Architects, AMS leaders, and industry leads to develop tailored application management solutions. The ideal candidate combines strong functional SAP consulting experience with a service-oriented mindset, excellent communication skills, and the ability to translate client needs into practical, scalable AMS offerings that support long-term success.

Key Responsibilities

Lead presales activities for assigned AMS opportunities in coordination with the VP of Presales and the AMS Presales Lead.
Maintain a consistent client presence throughout the sales cycle.
Participate in opportunity reviews and contribute to solution strategy and positioning.
Lead RFP responses, including proposal development and AMS bill of materials (BOM) preparation.
Organize and lead site visits, including agenda setting, team coordination, and execution.
Lead proposal review sessions and coordinate internal and client meetings as needed.
Prepare and present service demonstrations and solution presentations.
Prepare and present final presentations, including decision-support materials and DDA support where applicable.
Facilitate the transition from presales to AMS delivery and consulting teams through statement of work readiness.
Identify and communicate gaps or variances between the original proposal and evolving client requirements.
Collaborate with Account Executives and cross-functional teams to develop strategies that support business success.
Support solution design with emphasis on service scope, operational feasibility, support model alignment, and long-term client value.
Contribute to service governance discussions, transition planning, and ongoing engagement models.

Required Qualifications

Minimum of 5 years of functional SAP consulting experience, ideally with exposure to AMS or application support environments.
Experience supporting SAP projects or service delivery in complex enterprise environments.
Strong communication and active listening skills, with the ability to understand client needs and respond effectively.
Ability to work well under pressure and manage competing priorities.
Strong client focus, with an emphasis on service quality, responsiveness, and long-term relationships.
Solution-oriented mindset with the ability to identify challenges and develop effective responses.
Experience collaborating across sales, presales, delivery, and support teams.
Strong organizational skills and attention to detail in proposal and presentation development.

Preferred Qualifications

Experience supporting SAP AMS, application management, or managed services engagements.
Familiarity with enterprise sales cycles, RFP responses, and services-based solution selling.
Exposure to SAP S/4HANA and related modernization initiatives.
Ability to lead client workshops, site visits, and executive-level presentations.
Experience working with international teams in a managed services environment.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred.
SAP certifications or relevant professional credentials are an asset.
Additional certifications in project management, IT service management, solution consulting, or enterprise architecture are considered an advantage.

This position is base plus commission. The base range is $120,000 - $160,000

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Customer Solution Director leads the presales cycle for SAP AMS opportunities by designing tailored solutions and managing RFP responses. They collaborate with cross-functional teams to ensure service scope alignment and facilitate the transition from presales to delivery.

Requirements

Candidates must have at least 5 years of functional SAP consulting experience, preferably within AMS or application support environments. Strong communication, organizational skills, and the ability to manage complex enterprise sales cycles are essential.

Skills

SAP
Presales
Solution Architecture
RFP Management
Proposal Development
Strategic Planning
Service Design
Functional Consulting
S/4HANA
Cloud Solutions
Project Management
Communication Skills
Business Analysis

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

SAP
AMS
Presales
Cloud Provider
ERP
Oracle
AWS
Microsoft
IBM
S/4HANA
Digital Manufacturing Cloud
RFP
Bill of Materials
Solution Architecture
Managed Services
Automation
AI
Consulting
Enterprise Applications
Service Governance
Transition Planning
Business Strategy
Client Workshops
Proposal Development
Application Management

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