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Added 12 mins ago
System Support Specialist
STARBEAM SYSTEMS
Ottawa, ON
Full-time
Starbeam Systems is looking to fill a full-time position for a Systems Support Specialist for our Ottawa Office.
Added 12 mins ago
NPI Pricing Specialist
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Added 1 hour ago
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Syntax

Digital Workplace Support Specialist

Montreal, QC, H3C 2M1, Canada

Experience: At least 2 years or experience in 4 or more of these areas:
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Digital Workplace - Support Specialist

Role Description

The Digital Workplace - Support Specialist will provide remote and office IT support for Syntax employees in these areas:

Hybrid PC + Mac environment for 3000+ employees worldwide
Microsoft Office 365 + Syntax Corporate applications
Employee IT onboarding
Office meeting rooms and Videoconferencing support + VIP Support
Office networking LAN/WLAN/VPN – Cabling/Office Racks - Telephony

Working in day-to-day operation and in projects. Mostly remote work but some office work is also required. Only casual traveling

Would be part of the Global IT – Digital Workplace Team, working with colleagues split over America, Europe Africa and Asia. Our main goal is providing the best DEX (Digital Employee Experience) for Syntax employees.

Competencies

At least 2 years or experience in 4 or more of these areas:

High expertise providing support for Windows PCs and/or Mac and mobile devices
High expertise level in Employee IT onboarding
Working closely with IT Asset Management and procurement teams (PC/Mac Hardware, Smartphones, mobile telephony)
Medium to advance Meeting rooms and videoconferencing + VIP Support
Basic to medium Active Directory / Azure AD
Basic to medium Microsoft Office 365 support
Basic to medium expertise with Microsoft Intune and desirable other MDMs (Kandji / Jamf)
Support on Windows PC imaging an application packaging and distribution. Migrations and roll-out of new PC images
Basic office networking (LAN/WLAN, IP Routing, VPN, Firewalling), office cabling,
Basic office telephony (fixed and mobile) support

Team player able to work remotely in a global distributed and multi-cultural team in different time-zones.

“Can-do-it” attitude

Kindness, ability to work with people, good communication and interpersonal skills. Willingness to provide support and train to less technical people.

Good work organization skills. Able to manage daily work with ServiceNow (Incidents, Requests, CMDB, setup reporting)

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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More about this job

Responsibilities

The Digital Workplace Support Specialist provides remote and office IT support for a global hybrid PC and Mac environment. Responsibilities include managing employee onboarding, office networking, videoconferencing support, and utilizing ServiceNow for incident and request management.

Requirements

Candidates must have at least 2 years of experience in IT support, specifically with Windows/Mac environments and mobile devices. Strong communication skills, a 'can-do' attitude, and the ability to work within a globally distributed team are essential.

Skills

Windows PC support
Mac support
Mobile device support
IT onboarding
Microsoft Office 365
Active Directory
Azure AD
Microsoft Intune
ServiceNow
LAN/WLAN
VPN
Videoconferencing support
Hardware procurement
Application packaging
IP routing
Firewalling

Benefits

Competitive compensation
Work from abroad
Flexible working time models
Home office
Company pension scheme
Health offers
Training and coaching

Visa sponsorship

Not detected in the job text

Keywords

Digital Workplace
Managed Cloud Provider
ERP
Oracle
SAP
AWS
Microsoft
IBM
Hybrid environment
Office 365
IT onboarding
Videoconferencing
LAN
WLAN
VPN
Active Directory
Azure AD
Intune
MDM
Kandji
Jamf
ServiceNow
CMDB
IP Routing
Firewalling
SAP S/4HANA
Digital Employee Experience
IT Asset Management

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