Find work in Canada.

531,137 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
TS
Healthy Workplace, Absence Partner Specialist (Temporary)
The Salvation Army in Canada
Toronto, ON
- Full-time
The role provides advice, support and manages the administration of both Occupational, Non-Occupational Injury and Illness across the territory. This role will provide support to all…
Added 7 mins ago
SE
IT Generalist (On-Site)
Sherwood Electromotion Inc.
Concord, ON
- Full-time
…network speed and performance, and making sure any hardware & software’s upgrades are performed as required. They ensure employees who use company software and hardware stay as productive…
Added 23 mins ago
UO
Academic Data and Accreditation Specialist, College of Engineering
University of Saskatchewan
Saskatoon, SK
- Full-time
Primary Purpose: Academic Data and Accreditation Specialist, reports to the Programs and Projects Officer in Engineering and provides administrative and data management support. The focus…
Added 23 mins ago
GO
Web Solution Specialist
Government of Northwest Territories
Yellowknife, NT
- $106,158 to $126,809 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Web Solution Specialist to join Information Systems Shared Services within the Department of Finance in Yellowknife.
Added 23 mins ago
SC
AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
…$100000.00Salary/year, Job Category: IT and Innovation, The AI Enablement Specialist is the go-to person for helping Smart Circle’s teams get real value from Claude, ChatGPT, and the…
Added 37 mins ago
SM
Information Desk Assistant Visitor Services
St. Michael's Hospital
Toronto, ON
- Part-time
Call the Call Centre to provide wheelchair assistance to outpatients and visitors Request additional support through initiating hospital codes (Blue, Brown, etc)
Added 37 mins ago
SE
Product and Solution Security & Operations Specialist
Siemens EDA (Siemens Digital Industries Software)
Saskatoon, SK
- Full-time
The Product, Solution Security, & Operations Specialist manages and coordinates PSSO activities across the organization while providing broader operational support to the business. The role…
Added 52 mins ago
R
Financing Specialist
RBC
Langley (District), BC · Vancouver, BC
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 52 mins ago
JG
Bilingual IVR Automation tester
J&M Group
Toronto, ON
- Full-time
Candidates should be able to analyze execution results, troubleshoot failed automation runs, distinguish defects from environment issues, and support defect triage.
Added 52 mins ago
TI
AS400 Application Support Specialist (AMS)
TEKFORTUNE INC
Toronto, ON · Scarborough, ON
- Contract
Job Description: AS400 Application Support Specialist (AMS)
Added 52 mins ago
TC
Specialist, Travel Media Relations
Tourism Calgary
Calgary, AB
- Full-time
Reporting to the Travel Media Manager, the Specialist, Travel Media Relations is responsible for maximizing earned travel media opportunities in established priority markets, building…
Added 52 mins ago
R
Principal Specialist, Product Design
RTX
Waterloo, ON
- Full-time
Raytheon Waterloo is seeking a Principal Specialist, Product Design to be part of the team supporting legacy and Next Generation Airport Traffic Control (ATC) programs. The candidate will…
Added 1 hour ago
EP
Intermediate IT Service Desk Analyst
Eupraxia Pharmaceuticals Inc.
Vancouver, BC
- Full-time
…join our growing team in Vancouver. As a frontline technical support specialist, you will provide exceptional Tier 1 and Tier 2 support to our internal employees and…
Added 1 hour ago
FC
Investment Advisor
FirstOntario Credit Union
Hamilton, ON
- Full-time
Maintain strong working relationships with internal business partners and make quality referrals that support organizational objectives and strategic goals.
Added 1 hour ago
CM
Physician Support Specialist
CASA Mental Health
AB
- Full-time
the Physician Support Specialist, follows established policies and procedures; gathers and records all necessary information in the process of maintaining the physician’s patient records.…
Added 1 hour ago
CN
SMP - Contract Specialist – Major Projects
Canadian Natural
Calgary, AB
- Full-time
Make your mark while you grow your career! As a Contracts Specialist, you'll be responsible for managing and negotiating supply chain contracts within the energy sector, ensuring compliance…
Added 1 hour ago
F/
Territory Relationship Specialist
FCC / FAC
AB · MB · Regina, SK · SK · Agriculture Place
- Full-time
…relationships with FCC Alliance partners. As a Territory Relationship Specialist (TRS), you’ll provide value-added support and third-party financing expertise that helps crop input…
Added 2 hours ago
M
Advisor, Rapid Transit Analysis
Metrolinx
Toronto, ON
- Full-time
…analysis, undertake continuous improvement of analytical tools, and support business case…
Added 2 hours ago
A
BIM Coordinator
AtkinsRéalis
Toronto, ON
- Full-time
Update BIM models, associated metadata, and digital assets to the latest approved software versions used by the organization.
Added 2 hours ago
Technical Support Specialist
Dentons
Vancouver, BC
Dentons Canada LLP is currently recruiting for a Technical Support Specialist for our Vancouver office. The Technical Support Specialist provides world-class client service and technical…
Added 3 hours ago
Configuration Management Specialist
Capgemini
Montreal, QC
…From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join…
Added 3 hours ago
A
Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Added 3 hours ago
A
IT Specialist
AccorHotel
Jasper, AB
- Full-time
…Regional Team and the broader Technology Services Team, the IT Specialist plays a key role in supporting day-to-day IT support, service requests, and ensuring alignment with company IT…
Added 3 hours ago
MS
Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…customer needs and relaying them back to the onboarding technical specialist and / or software development team where…
Added 3 hours ago
AC
Specialist, IFE Product and Operations - Temporary
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Specialist, IFE Product and Operations will provide operational and product end-end oversight of all software, media and campaign activities/decisions that impact the In-Flight…

Syntax

SAP Service Management Consultant

Thornhill, ON, L3T 7W8, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English · French
Posted: Oct 29, 2026

Original job description

English section of this bilingual listing.

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

At Syntax, we help organizations modernize complex enterprise environments through deep SAP expertise, cloud transformation, automation, and AI-driven innovation. As part of our continued growth, we are seeking experienced SAP professionals to lead solution design, ensure delivery excellence, and support client transformation initiatives across complex SAP landscapes.

Rémunération

Job Summary

Syntax is seeking an experienced SAP Service Management Consultant to support client transformation initiatives by implementing, configuring, and optimizing SAP Service Management solutions. In this role, you will work closely with business and technical stakeholders to design effective service processes, improve operational efficiency, and ensure successful delivery across complex enterprise environments.

Key Responsibilities

Implement and configure the SAP Service Management module to support service request and service order processes.
Collaborate with business stakeholders to gather, analyze, and document requirements for customer service and after-sales processes.
Manage service orders, contract management, warranty tracking, and periodic billing scenarios.
Optimize resource planning and scheduling for service technicians and support field service operations.
Enable efficient tracking of labor, material consumption, and service costs.
Integrate SAP Service Management with related modules such as Sales and Distribution (SD), Plant Maintenance (PM), and Materials Management (MM).
Design and support customer interaction tools and ensure seamless service communication workflows.
Develop and deliver reports and dashboards on service performance, costs, and key KPIs.
Provide post-implementation support, troubleshooting, and enhancement recommendations.
Contribute to mobile and field service enablement strategies using SAP mobile capabilities.
Communicate effectively with client teams and project stakeholders in English across multiple regions.

Required Qualifications

5+ years of hands-on SAP consulting experience.
At least 2 years of experience with the Service Management (CS/SM) module.
Strong understanding of service operations, including customer support, maintenance, and field service.
Experience with service contract management, resource scheduling, and integration with SD, PM, and MM modules.
Ability to translate business requirements into functional specifications and SAP configurations.
Strong problem-solving, analytical, and troubleshooting skills.
Excellent communication and client-facing skills.
Proficiency in English for client-facing implementation activities across multiple regions.

Preferred Qualifications

SAP CRM integration or SAP S/4HANA Service knowledge.
Experience supporting mobile service or field service enablement initiatives.
Exposure to reporting, dashboard design, or service analytics.
Familiarity with end-to-end service process improvement in complex enterprise environments.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field preferred.
SAP certification in Service Management, Customer Service, or a related functional area is an asset.
Additional SAP certifications in S/4HANA Service, CRM, PM, SD, or MM are considered an advantage.

Salary: 140-155k

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Read the full bilingual original

Résumé du poste

Syntax recherche un(e) consultant(e) SAP Service Management expérimenté(e) pour accompagner les initiatives de transformation des clients en mettant en œuvre, configurant et optimisant les solutions SAP Service Management. Dans ce rôle, vous travaillerez en étroite collaboration avec les parties prenantes métier et techniques afin de concevoir des processus de service efficaces, d’améliorer l’efficacité opérationnelle et d’assurer une livraison réussie dans des environnements d’entreprise complexes.

Principales responsabilités

Mettre en œuvre et configurer le module SAP Service Management afin de prendre en charge les processus de demandes de service et d’ordres de service.
Collaborer avec les parties prenantes métier pour recueillir, analyser et documenter les besoins liés au service client et aux processus après-vente.
Gérer les ordres de service, la gestion des contrats, le suivi des garanties et les scénarios de facturation périodique.
Optimiser la planification des ressources et l’ordonnancement des techniciens de service, ainsi que le support aux opérations de service sur le terrain.
Permettre un suivi efficace de la main-d’œuvre, de la consommation de matériel et des coûts de service.
Intégrer SAP Service Management avec les modules associés tels que Sales and Distribution (SD), Plant Maintenance (PM) et Materials Management (MM).
Concevoir et soutenir les outils d’interaction client et assurer des flux de communication de service fluides.
Développer et fournir des rapports et tableaux de bord sur la performance du service, les coûts et les indicateurs clés (KPI).
Assurer le support post-implémentation, le dépannage et recommander des améliorations.
Contribuer aux stratégies d’activation mobile et de service sur le terrain à l’aide des capacités mobiles SAP.
Communiquer efficacement avec les équipes clientes et les parties prenantes du projet en anglais dans plusieurs régions.

Qualifications requises

Plus de 5 ans d’expérience pratique en conseil SAP.
Au moins 2 ans d’expérience avec le module Service Management (CS/SM).
Bonne compréhension des opérations de service, notamment le support client, la maintenance et le service sur le terrain.
Expérience en gestion des contrats de service, planification des ressources et intégration avec les modules SD, PM et MM.
Capacité à traduire les besoins métier en spécifications fonctionnelles et en configurations SAP.
Excellentes compétences en communication et en relation client.
Maîtrise de l’anglais requise pour les activités d’implémentation en contact avec les clients dans plusieurs régions.

Qualifications souhaitées

Connaissance de l’intégration SAP CRM ou de SAP S/4HANA Service.
Expérience dans le support d’initiatives de service mobile ou de service sur le terrain.
Exposition à la création de rapports, aux tableaux de bord ou à l’analytique du service.
Familiarité avec l’amélioration des processus de service de bout en bout dans des environnements d’entreprise complexes.
Une sensibilité à l’innovation, à l’amélioration continue et aux approches de livraison modernes, y compris l’automatisation et les services basés sur l’IA.

Formation & certifications

Diplôme de baccalauréat en systèmes d’information, informatique, administration des affaires ou dans un domaine connexe, de préférence.
Certification SAP en Service Management, Customer Service ou dans un domaine fonctionnel connexe, un atout.
Des certifications SAP supplémentaires en S/4HANA Service, CRM, PM, SD ou MM sont considérées comme un avantage.

Rémunération

Fourchette salariale : 140 000 aˋ155000aˋ155000.

____________________________________________________

Job Summary

Key Responsibilities

Implement and configure the SAP Service Management module to support service request and service order processes.
Collaborate with business stakeholders to gather, analyze, and document requirements for customer service and after-sales processes.
Manage service orders, contract management, warranty tracking, and periodic billing scenarios.
Optimize resource planning and scheduling for service technicians and support field service operations.
Enable efficient tracking of labor, material consumption, and service costs.
Integrate SAP Service Management with related modules such as Sales and Distribution (SD), Plant Maintenance (PM), and Materials Management (MM).
Design and support customer interaction tools and ensure seamless service communication workflows.
Develop and deliver reports and dashboards on service performance, costs, and key KPIs.
Provide post-implementation support, troubleshooting, and enhancement recommendations.
Contribute to mobile and field service enablement strategies using SAP mobile capabilities.
Communicate effectively with client teams and project stakeholders in English across multiple regions.

Required Qualifications

5+ years of hands-on SAP consulting experience.
At least 2 years of experience with the Service Management (CS/SM) module.
Strong understanding of service operations, including customer support, maintenance, and field service.
Experience with service contract management, resource scheduling, and integration with SD, PM, and MM modules.
Ability to translate business requirements into functional specifications and SAP configurations.
Strong problem-solving, analytical, and troubleshooting skills.
Excellent communication and client-facing skills.
Proficiency in English for client-facing implementation activities across multiple regions.

Preferred Qualifications

SAP CRM integration or SAP S/4HANA Service knowledge.
Experience supporting mobile service or field service enablement initiatives.
Exposure to reporting, dashboard design, or service analytics.
Familiarity with end-to-end service process improvement in complex enterprise environments.
An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field preferred.
SAP certification in Service Management, Customer Service, or a related functional area is an asset.
Additional SAP certifications in S/4HANA Service, CRM, PM, SD, or MM are considered an advantage.

Salary: 140-155k

Why Syntax?

Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Apply About employer

More about this job

Responsibilities

Implement and configure the SAP Service Management module to support service requests, orders, and after-sales processes. Collaborate with stakeholders to optimize resource planning, service operations, and integration with modules like SD, PM, and MM.

Requirements

Requires over 5 years of SAP consulting experience with at least 2 years specifically in the Service Management (CS/SM) module. Candidates must possess strong analytical skills, proficiency in English, and the ability to translate business needs into functional SAP configurations.

Skills

SAP Service Management
SAP CS
SAP SM
SAP S/4HANA Service
SAP CRM
Sales and Distribution
Plant Maintenance
Materials Management
Service contract management
Resource scheduling
Field service operations
Business process optimization
Functional specification
Troubleshooting
Client communication
Data reporting

Benefits

Company pension scheme
Health offers
Flexible working time models
Home office
Work from abroad

Visa sponsorship

Not detected in the job text

Keywords

SAP
Service Management
Cloud transformation
Automation
AI-driven innovation
SAP S/4HANA
SAP CRM
Sales and Distribution
Plant Maintenance
Materials Management
Field service
Contract management
KPIs
Mobile enablement
Business analysis
Functional consulting
Enterprise applications
Managed cloud provider
Service orders
Warranty tracking
Resource planning
Reporting
Dashboards
Troubleshooting
Process improvement
SAP Digital Manufacturing Cloud
Consulting
Software implementation
System integration
Client-facing

Report this job