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Added 1 hour ago
UH
Building Operator
University Health Network
Toronto, ON
- Full-time
As an integral member of the Facility’s Operations and Maintenance Department, the BUILDING OPERATOR is responsible for:
Added 1 hour ago
T
AVP Future Workforce
TD
Toronto, ON
- Full-time
…practical choices leaders can act on. The role is responsible for building insights, methods, and perspectives that help the bank anticipate change, strengthen workforce capability, and…
Added 1 hour ago
Project Manager (Building Systems - Construction)
PACT
ON · Mississauga, Ontario
…Pearson LIFT (Long-term Investment in Facilities and Terminals), Toronto Pearson's infrastructure development plan. This multi-year program is designed to address immediate passenger growth…
Added 2 hours ago
Director, Strategic Partnerships
Clutch Technologies Inc.
Toronto, ON
…We’ve already had success here - brand partnerships with the Toronto Raptors and the NBA, supply partnerships with OEMs like Tesla - and we’re investing heavily behind the strategy. Think a…
Added 3 hours ago
SS
License Owner / Operator, Toronto
Stranger Soccer
Toronto, ON
- Full-time
Stranger Soccer is expanding into new cities around the world and is looking for a License Owner / Operator to bring the Stranger Soccer experience to Toronto.
Added 19 hours ago
DB
Process Plant Operator – Fixed Term Contract Fly In/Fly Out - Gahcho Kué Mine, NWT
De Beers Group
NT · Northwest Territories, Canada
- Contract
…natural environment, and stand with women and girls, focused on Building…
Added 19 hours ago
DB
Heavy Equipment Operator, Multi-Skilled, Mine Operations - Fixed-Term Contract Fly In/Fly Out
De Beers Group
NT · Northwest Territories, Canada
- Contract
…natural environment, and stand with women and girls, focused on Building…
Added 20 hours ago
AA
Heavy Equipment Operator, Multi-Skilled, Mine Operations - Fixed-Term Contract Fly In/Fly Out
Anglo American / De Beers Group
NT · Gahcho Kué Mine, NORTHWEST TERRITORIES
- Contract
…natural environment, and stand with women and girls, focused on Building…
Added 20 hours ago
AA
Process Plant Operator – Fixed Term Contract Fly In/Fly Out - Gahcho Kué Mine, NWT
Anglo American / De Beers Group
NT · Gahcho Kué Mine, NORTHWEST TERRITORIES
- Contract
…natural environment, and stand with women and girls, focused on Building…
Added 1 day ago
AF
Performance Marketing Manager
Ascend FS
Toronto, ON
- Full-time
Strong command of budget pacing, bid strategy, audience building, and creative testing across a multi-campaign portfolio.
Added 1 day ago
BV
VP, Operations & Transformation
Big Viking Games
Remote, Canada
- Full-time
- Remote
Founded in 2011, Big Viking Games is an independent Toronto-based consumer entertainment company behind YoWorld and Fish World, two long-running social games played by tens of millions of…
Added 1 day ago
BV
VP, Operations & Transformation
Big Viking Games
Toronto, ON
- Full-time
Founded in 2011, Big Viking Games is an independent Toronto-based consumer entertainment company behind YoWorld and Fish World, two long-running social games played by tens of millions of…
Added 1 day ago
R
Solutions Engineer
Raydar
Toronto, ON
- $180,000 to $260,000 CAD / year
- Full-time
…roughly 85 people with offices in New York, San Francisco and…
Added 1 day ago
TO
Attendant I, Maintenance, Arenas
Town of Whitby
Whitby, ON · Iroquois Park Sports Centre
- Part-time
…located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada.…
Added 1 day ago
Sr. Manager, Legal Operations
Tenstorrent
Toronto, ON
Data-Driven Operator: Comfortable building KPIs, and overseeing legal vendors and outside counsel bills.
Added 1 day ago
Coordinator, Government Affairs
Independent Electricity System Operator
Canada
Support strategic relationship building by managing calendars for stakeholder meetings, executive engagements, strategic projects, and government-facing activities.
Added 1 day ago
MI
Director of Product
Method Integration Inc.
Remote, Canada
- Full-time
- Remote
…are looking for a Director of Product with deep experience building software for small and medium-sized businesses to join our AI-native team and drive our product…
Added 2 days ago
License Owner / Operator, Toronto
Stranger Soccer
Toronto, ON
Stranger Soccer is expanding into new cities around the world and is looking for a License Owner / Operator to bring the Stranger Soccer experience to Toronto.
Added 2 days ago
Senior Discovery Scientist
Canadian Blood Services
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB · Saint John, NB · St. John's, NL · Dartmouth, NS · Brampton, ON · Hamilton, ON · Ottawa, ON · Toronto, ON
By building relationships across academia, industry and the blood operator sector, you will contribute scientific expertise through professional committees, peer-review activities,…
Added 2 days ago
SS
License Owner / Operator, Toronto
Stranger Soccer
Toronto, ON
- Full-time
Stranger Soccer is expanding into new cities around the world and is looking for a License Owner / Operator to bring the Stranger Soccer experience to Toronto.
Added 2 days ago
WC
Building Operator (2026-400-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition # 2026-400-HHSBuilding Operator (2026-400-HHS)Employment Type:Permanent Full Time, Bargaining Unit Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Onsite Required – 2 Laxton…
Added 2 days ago
WC
Building Operator (2026-400-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition # 2026-400-HHS Building Operator (2026-400-HHS)
Added 2 days ago
S
Manager, Sales Enablement
SysAid
Toronto, ON
- Full-time
This is not a traditional Sales Enablement seat. We are building an AI-first enablement engine, and this role is its architect and operator. You will define how a global sales and customer…
Added 2 days ago
T
Hub Manager (Mississauga)
Trexity
Richmond Hill, ON
- Full-time
…how Trexity designs hubs in new markets. This role is for an operator who leads from the floor, cares about people, and is energized by building something rather than maintaining…
Added 2 days ago
I
Services Technician
Insight
Toronto, ON
- Full-time
· Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation.

SysAid

Manager, Sales Enablement

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

SysAid is a high-growth SaaS company selling an IT Service Management Platform powered by AI. The ITSM space is experiencing rapid growth as businesses worldwide accelerate their digital transformation and adopt new technologies and workstyles. SysAid has been recognized in the Gartner Magic Quadrant for ITSM and was awarded the AWS Rising ISV Star Award for 2022.

We have over 4,000 customers in 140 countries. We are deployed in 42 languages and used daily by over 100,000 system administrators. Our software impacts the daily working lives of over 9 million end users.

The Role

This is not a traditional Sales Enablement seat. We are building an AI-first enablement engine, and this role is its architect and operator. You will define how a global sales and customer success organization learns, prepares and wins, then use Claude and MCP-connected systems to deliver that enablement at scale, rather than through manual training cycles and static content.

You will be the key driver in turning our go-to-market strategy into seller behavior and results in every region. You will report directly to the revenue leader and partner with Sales, Customer Success, Marketing, Product and Revenue Operations, so your work shapes how every seller prepares, engages and closes.

What You Will Own

Enablement Strategy & Sales Readiness

Own the global enablement strategy and roadmap, tied directly to revenue goals, and the readiness plan for every segment, role and region.

Define what great looks like at each stage of the seller journey, from onboarding and ramp through ongoing development and career path, and build the system that gets people there faster.

Lead launch readiness for new products, pricing and positioning, so the field is ready on day one rather than weeks later.

Partner with sales leaders to set the methodology, coaching cadence and standards that run through the organization.

AI-First Enablement Model

Design and own the model for what Claude and connected agents deliver across enablement, such as personalized onboarding, on-demand coaching, call review, deal-specific prep and content generation, and where human-led enablement adds the most value.

Turn Gong call data and Salesforce outcomes into continuous coaching signals, pinpointing the behaviors and messages that win and delivering them to reps at the point of need.

Build and govern AI-powered workflows for messaging, persona and account research, outreach and objection handling, using Clay, ZoomInfo and Lemlist, with consistent quality and brand control.

Set standards for prompts, agents and guardrails so AI output is accurate, on-message and trusted by the field.

Messaging & Content Strategy

Own the sales narrative and messaging architecture across the buyer journey, working with Marketing and Product to align it to customer needs and market position.

Run content as a living, AI-assisted system, with a single source of truth that is kept current, easy to find and measured for usage and impact, instead of a static repository.

Direct the strategy and storyline for major moments such as sales kick-off and quarterly sales meetings.

Enablement Performance & Revenue Impact

Define the KPIs for enablement, including ramp time, productivity, win rate, sales cycle, content effectiveness and adoption, and connect each program to revenue outcomes.

Use Snowflake, Salesforce and Gong data, with Revenue Operations, to find where performance gaps are and direct enablement to close them.

Report clearly to executive leadership on what is working, what is not and where to invest next.

Enablement Technology & Architecture

Own the enablement technology stack as one connected system (Claude, Salesforce, Gong, Snowflake, Lemlist, Clay, ZoomInfo, Juno and Accord) and the way it supports the seller workflow.

Evaluate and introduce new tools and AI capabilities, retire what no longer earns its place, and ensure sellers are trained and actually using what we invest in.

How You Will Work: AI-First:

Claude, connected through MCP to our core systems, is your primary team. You will be expected to:

Default to AI for content creation, material updates, training design, call analysis, research and reporting, and bring in people where judgment, coaching and relationships make the difference.

Build, test and improve agentic enablement workflows end to end, and measure accuracy, adoption and business results.

Treat every manual, repetitive enablement task as a candidate for automation, and have a clear point of view on what should always stay human.

Teach the global sales organization to work this way, through clear playbooks, live examples and visible wins.

Your Impact:

Be the force multiplier for a global sales organization selling across 140 countries, with enablement that reaches every rep, region and language.

Build SysAid's AI-first enablement program from the ground up, a completely reinvigorated approach with you as its architect.

Convert strategy into measurable results: faster ramp, higher win rates, shorter sales cycles and stronger seller confidence and retention.

Direct visibility and influence with executive leadership, with ownership of a scope that grows as the AI-first model scales.

Requirements

5+ years in a high-performance B2B technology sales organization, in sales, enablement or learning and development, including at least 3 years as a direct-to-market quota-carrying individual contributor. SDR or BDR experience is a plus.

Demonstrated experience using AI and LLM tools such as Claude, agents or MCP-style integrations to build and automate real business workflows; a hands-on builder mentality.

Proven track record of designing, building and iterating a sales enablement program, with measurable results.

Deep understanding of sales processes, methodologies and best practices, and the credibility to coach and influence sellers and sales leaders.

Experience with a modern GTM stack (Salesforce, Gong and similar) and with content and learning management systems; analytical mindset, with comfort using data to drive decisions.

Excellent communication and presentation skills, with the ability to convey complex ideas clearly and concisely.

Based in, or willing to relocate to, Toronto: in office at Liberty Village four days per week.

What We Offer

Competitive compensation package

Medical, Vision, Dental, and RRSP

Life, AD&D, and LTD Insurance

Gender-neutral parental leave

Option plan from Day 1

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More about this job

Responsibilities

Own the global sales enablement strategy, readiness programs, messaging, content, and technology stack, building an AI-first model that uses connected agents and systems to support seller workflows. Measure enablement performance against revenue outcomes, use data to identify gaps, and report results and investment priorities to executive leadership.

Requirements

Requires at least five years in a high-performance B2B technology sales organization, including at least three years as a quota-carrying individual contributor, plus demonstrated success building measurable sales enablement programs. Candidates should have hands-on experience with AI and LLM workflows, strong sales process and coaching expertise, familiarity with modern GTM tools and content or learning systems, and be based in or willing to relocate to Toronto.

Skills

Sales Enablement
Enablement Strategy
Sales Readiness
AI Workflow Automation
Claude and LLM Tools
Sales Coaching
Sales Methodologies
Messaging Strategy
Content Strategy
Revenue Analytics
Salesforce
Gong
Snowflake
Prompt and Agent Governance
Change Management
Communication and Presentation

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
RRSP
Life Insurance
Accidental Death and Dismemberment Insurance
Long-Term Disability Insurance
Gender-Neutral Parental Leave
Stock Options

Visa sponsorship

Not detected in the job text

Keywords

Sales Enablement
B2B Technology
SaaS
IT Service Management
Artificial Intelligence
Claude
MCP
AI Agents
Salesforce
Gong
Snowflake
Lemlist
Clay
ZoomInfo
Juno
Accord
Revenue Operations
Sales Readiness
Sales Coaching
Sales Methodology
Go-to-Market Strategy
Content Management
Learning Management Systems
Sales Kickoff
Ramp Time
Win Rate
Sales Cycle
Prompt Engineering
Workflow Automation
Performance Analytics

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