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Added 12 mins ago
Call Centre Agent
The Talent Team at Perimeter Aviation
Winnipeg, MB
Reporting to the Base Manager, the Call Centre Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers phoning the call centre with…
Added 12 mins ago
Call Centre Supervisor
The Talent Team at Perimeter Aviation
Winnipeg, MB
Monitor agent performance through call audits, quality assurance reviews, and competency assessments; provide coaching, feedback, and corrective improvement plans as required
Added 12 mins ago
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Licensed Insurance Sales Agent – Thunder Bay, ON
Allstate
Toronto, ON
- Full-time
Become an Allstate Licensed Insurance Sales Agent: Your Next Big Opportunity
Added 27 mins ago
D
Advisory Agent , Member and Client Experience
Desjardins
Mascouche, QC · Caisse Desjardins Le Manoir
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 27 mins ago
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Practice Assistant
Borden Ladner Gervais LLP (BLG)
Ottawa, ON
- Full-time
Coordinate the scheduling of important dates including client meetings, conferences, and Agent and team meetings
Added 57 mins ago
O
Senior Technical Project Manager - Canada / Remote
OneReach.ai
Remote, Canada
- Full-time
- Remote
…and how that system grows to deliver outcomes no individual agent could produce…
Added 1 hour ago
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Applied AI Engineer
Luxoft
Canada
- Full-time
Building with LLMs: prompt and tool design, structured outputs, retrieval/RAG, and agent orchestration
Added 1 hour ago
EB
Bilingual Fraud Officer
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
L’agent ou l’agente, lutte contre la fraude, mène des enquêtes pour cerner et évaluer les activités qui présentent un risque de fraude, prendre des décisions à leur égard et les signaler.…
Added 1 hour ago
TA
Sales Agent
The Acquisition Group
New Westminster, BC
- Full-time
Added 1 hour ago
GardaWorld - Edmonton - Technical Support Team Lead - 50k
GardaWorld
Edmonton, AB
Validate agent time sheets, promptly address time-off requests, and strategically determine work schedules while coordinating additional coverage as necessary.
Added 1 hour ago
Planner
EBC Inc.
BC · Campbell River Outskirts, British Columbia
Added 1 hour ago
Senior Forward Deployed AI Engineer
Bell
Mississauga, ON
…prototype to production-grade agentic workflows (such as multi-agent systems and Model Context Protocol servers) that deliver measurable ROI. Along the way, you will mentor a paired…
Added 1 hour ago
EB
Bilingual Fraud Officer
EQ Bank
Toronto, ON
- Full-time
L’agent ou l’agente, lutte contre la fraude, mène des enquêtes pour cerner et évaluer les activités qui présentent un risque de fraude, prendre des décisions à leur égard et les signaler.…
Added 1 hour ago
BS
Bilingual Customer Service Representative
Bilingual Source
Barrie, ON
- $46,000 to $58,000 CAD / year
- Full-time
Bilingual Collections Agent (French and English Required)
Added 1 hour ago
FI
Personal Lines Team Lead
Forward Insurance Managers Ltd.
Vancouver, BC
- Full-time
Added 1 hour ago
Sr. AI Researcher, Agentic Systems
OpenSpace
Canada
The work is applied research. The hard problems are deciding what an agent should see out of a four-dimensional site record, designing the tools it can call, and proving it is right often…
Added 1 hour ago
A
Senior Technical Account Manager
Airbyte
Remote, Canada
- $185,000 to $222,000 CAD / year
- Full-time
- Remote
Help clients evaluate and adopt AI agent frameworks to build autonomous data agents that leverage Airbyte as a data source.
Added 1 hour ago
IS
Customer Service Agent
Ideal Siding
Burnaby, BC
- $20 to $22 CAD / hour
- Full-time
We’re looking for a friendly, dependable Customer Service Agent to be the first point of contact for our customers. You’ll answer questions, understand homeowners’ needs, coordinate…
Added 2 hours ago
Entry-Level Analyst – Product & Accounting Control
mthree Recruiting Portal
Montreal, QC
Added 2 hours ago
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AML Analytics Manager
PwC
Toronto, ON
- Full-time
Added 2 hours ago
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Electricial Engineer
Baffinland
Clyde River, NU
- Full-time
…improvement opportunities forward to the team. Acts as a change agent to instill an operational excellence, performance improvement culture throughout the…
Added 2 hours ago
C
Developer - Virtual Agent Administrator
CGI
Montreal, QC
- Full-time
The Developer is responsible for developing and supporting our Contact Center local and hosted toolset including our Virtual Agent AI solutions.
Added 2 hours ago
Full Stack Software Engineer
Blanc Labs
Toronto, ON
Alongside our client work, a small product team at Blanc Labs is building our own AI agent platform: agents that hold real conversations with customers across voice, SMS, and chat. The…
Added 2 hours ago
AP
Airline Support Specialist - Brampton, Canada
Accommodations Plus International
Brampton, ON
- $25 CAD / hour
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.
Added 2 hours ago
Officer, Human Resources Business Partner (Field)
Canada Post - Postes Canada
Calgary, AB
Acts as partner, people champion and change agent, while aligning business strategy with HR services and solutions. Works closely with the HRBP Manager, the local management team and HR…

SysAid

Revenue Operations Strategist

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 28, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

SysAid builds service management software used by 4,000+ organizations in 140 countries and more than 9 million people every day. We're recognized in Gartner's ITSM Magic Quadrant and by AWS as a Rising ISV Star, and generative AI sits at the centre of our product roadmap.

The Role

Our go-to-market stack is already connected to Claude through MCP, and we use it every day for forecasting, pipeline tracking, and account research. What we don't have yet is one person who owns that system end to end. That means two jobs at once. You'll set revenue strategy with the exec team: how a global sales org plans, forecasts, and sells. Then you'll build the workflows that carry it out. Most of that building happens directly in Claude, not as tickets in an ops queue.

What You Will Own:

Planning & Forecasting
The forecast, capacity model, coverage, quota design, segmentation, and territories across regions.
Tell leadership where growth will come from, where it won't, and what to shift as a result.
The Revenue Workflows
Pipeline generation, enrichment, outreach, deal inspection, forecasting, and reporting.
Decide what agents run and what people run, build it, keep it running, and replace it when something better ships.
Trust & Data Quality
Evals, guardrails, and data quality, so a forecast an agent produced holds up in a board meeting.
Know a workflow is drifting before a rep tells you.
Revenue Intelligence
One view of performance from first touch through renewal and expansion.
Surface risks and opportunities from Gong, Salesforce, and Snowflake before anyone has to ask.
The Stack
Run it as one system. Add what earns its place and cut what doesn't.

What The Work Looks Like

Late-quarter slippage shows up in one region. By the end of the week, an agent flags every deal without a next step and sends the list to the regional lead.
Pipeline review prep that used to take a manager two hours is ready before they log on.
A rep asks for a target list. Instead of building it, you fix the workflow so every rep can pull their own.
You work through next year's territory design with the revenue leadership team, using a model you built that afternoon.

How We Work

Our footprint is global, and our team is lean, so leverage matters more than headcount. If a task repeats, it becomes a workflow. If a workflow matters, it gets measured. Some things should stay human, like a hard renewal conversation or a judgment call on comp, and we want you to have a clear view on where that line sits. You'll also bring the sales org along: share what you build, write the playbooks, and show people how to work this way themselves.

Requirements:

What You Bring

You've built things with LLMs that a real team depends on, whether agents, MCP integrations, Claude projects or scripts, and you can walk us through what broke and how you fixed it.
Strong revenue fundamentals: forecasting, capacity planning, comp, territories, and funnel management. Typically that's 5+ years in RevOps, sales ops, or strategy at a SaaS company, though what you've shipped matters more to us than tenure.
You're comfortable in Salesforce and SQL (Snowflake or a similar warehouse), and you've used tools like Gong, Clay, Lemlist, or ZoomInfo, or can pick them up quickly.
You can take a messy dataset and a skeptical executive and leave the room with a decision.
You're based in Toronto or willing to relocate, and you'll be at Liberty Village four days a week.

How To Apply

Along with your resume, send us something you've built: a workflow, an agent, a repo or a short screen recording. A few lines on what it does and what you'd change next are plenty.

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More about this job

Responsibilities

Own revenue planning and forecasting, including capacity, coverage, quotas, segmentation, and territories, and advise leadership on growth opportunities. Build and maintain AI-enabled revenue workflows, ensure data quality and reliable reporting, and provide performance insights across the customer lifecycle.

Requirements

The candidate should have hands-on experience building LLM-powered tools or workflows that teams rely on, along with strong revenue operations fundamentals; the posting notes that this typically comes from 5+ years in RevOps, sales operations, or SaaS strategy. They should be comfortable with Salesforce and SQL, able to work with revenue data and executives, and based in Toronto or willing to relocate for four office days per week.

Skills

Revenue Operations
Revenue Strategy
Forecasting
Capacity Planning
Quota Design
Territory Planning
Pipeline Management
Salesforce
SQL
Snowflake
LLM Workflows
AI Agents
MCP Integrations
Data Quality
Revenue Intelligence
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Revenue Operations
Go-To-Market
Claude
Model Context Protocol
LLMs
AI Agents
Salesforce
SQL
Snowflake
Gong
Clay
Lemlist
ZoomInfo
Forecasting
Capacity Planning
Pipeline Generation
Pipeline Management
Quota Design
Territory Design
Segmentation
Funnel Management
Revenue Intelligence
Data Quality
Workflow Automation
Deal Inspection
Compensation Planning
SaaS

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