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Inside Sales Consultant

  • Regina, SK, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree
Posting language
English
Posted

Original job description

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Role Responsibilities

  • Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions

  • Increase customer share of wallet and improve sales mix

  • Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool

  • Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management

  • Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory

  • Problem solving to resolve customer issues and ensure a positive customer experience

  • Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions

  • Be informed of market conditions, product innovations, and competitors' products, and sales; share information with customers as part of value-added services provided

  • Take a proactive approach to owning learning/development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge

  • Credit and Accounts Receivables management

  • This position typically works traditional business hours, but the hours may vary per position based on customer needs. May be required to work additional hours as required

  • Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.

  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.

  • Perform other duties as assigned.

Qualifications

  • Experience in sales or an equivalent in the food service industry preferred, but not required

  • Completion of post-secondary education or equivalent experience.

  • Strong communication and customer service skills; ability to effectively communicate with internal and external teams

  • Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data

  • Proactive, self-directed, with the ability to structure a weekly schedule to be successful

  • Intermediate proficiency with Microsoft Office Suite and eCommerce concepts

  • Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time

  • Flexible work schedule, including Sundays and holidays.

  • Valid driver's license with access to a vehicle may be required as there will be some local ad-hoc travel

Certifications

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

Experience in sales or an equivalent in the food service industry preferred by not required.

Physical Demands

Requires driving to customer accounts.

More about this job

Responsibilities

Engage and onboard customers, grow sales and account portfolios, and manage customer relationships and order channels using Sysco 360 and e-commerce. Resolve customer issues, identify customer needs and market opportunities, manage credit and receivables, and maintain food safety and workplace safety standards.

Requirements

Sales or foodservice industry experience is preferred but not required; post-secondary education or equivalent experience is expected. Candidates should have strong communication, customer service, analytical, organizational, and project management skills, intermediate Microsoft Office and e-commerce proficiency, schedule flexibility, and a valid driver's license with vehicle access if required.

Skills

  • Consultative Selling
  • Sales
  • Customer Service
  • Order Management
  • Account Management
  • Pipeline Management
  • Problem Solving
  • Data Analysis
  • Market Analysis
  • Communication
  • Organizational Skills
  • Project Management
  • Microsoft Office
  • E-Commerce
  • Credit and Accounts Receivable Management

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Customer Service & Support
  • Food & Beverage
  • Transportation
  • Logistics

Keywords

  • Foodservice Distribution
  • Inside Sales
  • Consultative Selling
  • Customer Onboarding
  • Sales Growth
  • Account Portfolio Management
  • Customer Retention
  • Sysco 360
  • Pipeline Management
  • Order Management
  • E-Commerce
  • Customer Experience
  • Market Trends
  • Product Knowledge
  • Promotions
  • Credit Management
  • Accounts Receivable
  • Microsoft Office
  • Food Safety
  • Quality Compliance
  • Safety Procedures
  • Local Travel

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