Inside Sales Consultant
- Regina, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree
- Posting language
- English
- Posted
Original job description
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Role Responsibilities
Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions
Increase customer share of wallet and improve sales mix
Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool
Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management
Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory
Problem solving to resolve customer issues and ensure a positive customer experience
Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions
Be informed of market conditions, product innovations, and competitors' products, and sales; share information with customers as part of value-added services provided
Take a proactive approach to owning learning/development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge
Credit and Accounts Receivables management
This position typically works traditional business hours, but the hours may vary per position based on customer needs. May be required to work additional hours as required
Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
Perform other duties as assigned.
Qualifications
Experience in sales or an equivalent in the food service industry preferred, but not required
Completion of post-secondary education or equivalent experience.
Strong communication and customer service skills; ability to effectively communicate with internal and external teams
Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
Proactive, self-directed, with the ability to structure a weekly schedule to be successful
Intermediate proficiency with Microsoft Office Suite and eCommerce concepts
Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
Flexible work schedule, including Sundays and holidays.
Valid driver's license with access to a vehicle may be required as there will be some local ad-hoc travel
Certifications
Education
Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree
Experience
Experience in sales or an equivalent in the food service industry preferred by not required.
Physical Demands
Requires driving to customer accounts.
More about this job
Responsibilities
Engage and onboard customers, grow sales and account portfolios, and manage customer relationships and order channels using Sysco 360 and e-commerce. Resolve customer issues, identify customer needs and market opportunities, manage credit and receivables, and maintain food safety and workplace safety standards.
Requirements
Sales or foodservice industry experience is preferred but not required; post-secondary education or equivalent experience is expected. Candidates should have strong communication, customer service, analytical, organizational, and project management skills, intermediate Microsoft Office and e-commerce proficiency, schedule flexibility, and a valid driver's license with vehicle access if required.
Skills
- Consultative Selling
- Sales
- Customer Service
- Order Management
- Account Management
- Pipeline Management
- Problem Solving
- Data Analysis
- Market Analysis
- Communication
- Organizational Skills
- Project Management
- Microsoft Office
- E-Commerce
- Credit and Accounts Receivable Management
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Food & Beverage
- Transportation
- Logistics
Keywords
- Foodservice Distribution
- Inside Sales
- Consultative Selling
- Customer Onboarding
- Sales Growth
- Account Portfolio Management
- Customer Retention
- Sysco 360
- Pipeline Management
- Order Management
- E-Commerce
- Customer Experience
- Market Trends
- Product Knowledge
- Promotions
- Credit Management
- Accounts Receivable
- Microsoft Office
- Food Safety
- Quality Compliance
- Safety Procedures
- Local Travel