Find work in Canada.

484,942 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 22 days ago
Optical Dispenser | Castle Towers
Bupa
Area D (Elaho/Garibaldi), British Columbia
Support Store Manager and State Manager with other activities as required.
Added 22 days ago
DH
Housing Client Intervention Worker, FT
Dixon Hall
Toronto, ON
- Part-time
Reporting to the Manager, Comprehensive Intake and Care, the Housing Client Intervention Worker will support seniors and adults with disabilities and illness secure and maintain appropriate…
Added 22 days ago
R
Producer - Olympics, Paralympics and CBC Sports Partnership Content LA28
Radio-Canada
Toronto, ON
- Full-time
As Producer you would plan, in collaboration with the Unit Production Manager and the Executive Producer, the financial, production and resource requirements for the creation of Olympic…
Added 22 days ago
U
Revenue Marketing Program Manager / Gestionnaire des programmes de marketing des revenus
UKG
Canada
- Full-time
As the Revenue Marketing Program Manager, Canada, you will lead the Canadian Revenue Marketing strategy and the programs that bring it to life. This is a hybrid strategy and program…
Added 22 days ago
T
Human Resources Business Partner
Trisura
Toronto, ON
- Full-time
…our Benefits & Payroll, Talent Acquisition, and Learning & Development Centers of Excellence to deliver integrated people solutions to the business. This role is highly hands-on - you'll…
Added 22 days ago
CN
Senior Project Coordinator
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
These values drive our employment practices and ensure meaningful career development opportunities and accommodations for all employees.
Added 22 days ago
SI
Clinical Education & IPAC Coordinators
Shannex Incorporated
Halifax, NS
- Full-time
Reporting to the Regional Director/Manager, LTC, the Clinical Education & IPAC Coordinator, LTC works collaboratively with Regional Operations Teams and Shannex’s Clinical Services Team,…
Added 22 days ago
WP
Physiotherapist/Resident Physiotherapist, Regular Full-Time, Rehabilitation Department
West Parry Sound Health Centre
Parry Sound, ON
- Full-time
…please check out Rehabilitation Professionals Incentive Grant Program…
Added 22 days ago
MU
Supervisor, Student Recruitment – International - Office of the University Registrar
MacEwan University
AB · Edmonton, AB
- Full-time
Assisting the Manager in the development of short and long-term international recruitment strategies, including targeting by country, program and agent for the beginning of fall and winter…
Added 22 days ago
SC
Manager, Customer Experience
Sysco Canada Inc.
Calgary, AB
- Full-time
The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer…
Added 22 days ago
A
Développeur backend Sr (Python & AWS)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
XX, ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !
Added 22 days ago
N
Senior HR Generalist
NexKemia
Mansonville, QC
- Full-time
Nexkemia is a growing manufacturing company committed to innovation, operational excellence, and employee development. We are seeking an experienced Human Resources professional who is…
Added 22 days ago
HH
Technical Marketing & Training Coordinator
Home Hardware Stores Limited
Burford, ON
- Contract
Development and maintenance of educational materials and programs such as contractor program, paint basics, CPE correspondence and décor courses.
Added 22 days ago
SM
Lead Technical Program Manager
SPARK Microsystems
Montreal, QC
- Full-time
SPARK Microsystems is seeking a Lead Technical Program Manager to lead complex, cross-functional technical programs and provide leadership to SPARK’s growing Program/Project Management…
Added 22 days ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 22 days ago
PC
Business Development Manager
Peninsula Canada
ON · Durham, ON
- $150,000 to $200,000 CAD / year
- Full-time
…reflecting our commitment to our people, culture, and career…
Added 22 days ago
Grocery Utility Clerk (Cochrane)
Calgary Co-op
Cochrane, AB
…employee discount (cashback) on all purchases, a recognition program, social committee events and employee & family assistance plan. As well as numerous training and development…
Added 22 days ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 22 days ago
T
Information Security Specialist - Issue Management Governance and Reporting
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 22 days ago
C
Gas Bar Attendant (Casual) - Blackfalds - Central Alberta Co-op
Co-op
Blackfalds, AB
- Part-time
Leadership Development Program: Take advantage of growth opportunities and advance your career within our organization. Select the link for more information:
Added 22 days ago
OV
Director, People Development & Wellbeing - Human Resources - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Implement and maintain the performance and development review cycle, including goal setting, feedback, development planning, manager tools and training; monitor completion and quality in…
Added 22 days ago
TC
Store Lead - Aberdeen - Part time
The Children's Place
Aberdeen, SK
- Part-time
…maintain store standards, and support teamwork and employee…
Added 22 days ago
BP
Sr. Marketing Manager (18 month contract)
Brookfield Properties
Calgary, AB
- Full-time
…goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to…
Added 22 days ago
Hub Manager
HelloFresh
Toronto, ON
The Hub Manager will have oversight and responsibility over all functional areas within the facility and geographic delivery service area. Building from the ground up, you will shape and…
Added 22 days ago
A
Gestionnaire des garanties / Warranty Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Gestionnaire des garanties / Warranty Manager

Sysco Canada Inc.

Manager, Customer Experience

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Apply About employer

More about this job

Responsibilities

Develop and improve customer experience frameworks, analyze customer data, identify emerging trends, and lead innovation in CX strategy. Present strategic recommendations to executives and the Board, mentor analysts, and lead cross-functional initiatives across business departments.

Requirements

Requires 7 or more years of experience and a bachelor's degree in a related discipline, or four additional years of relevant experience in lieu of a degree. Candidates should have deep CX expertise, advanced analytical and communication skills, proficiency with relevant data and business intelligence tools, and demonstrated leadership, project management, and stakeholder influence; a Certified Customer Service Manager certification is listed.

Skills

Customer Experience Strategy
Customer Journey Mapping
Design Thinking
Data Analysis
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Data Visualization
Executive Communication
Project Management
Cross-Functional Leadership
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Experience Strategy
Customer Insights
Customer Loyalty
Journey Mapping
Design Thinking
Customer Data Analysis
Analytical Frameworks
CX Methodologies
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Microsoft Office
Excel
PowerPoint
Data Visualization
Executive Presentations
Project Management
Cross-Functional Collaboration
Change Management
Stakeholder Management
Mentorship
Certified Customer Service Manager
Sales
Marketing
Supply Chain

Report this job