Find work in Canada.

322,511 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Ingénieur de projet
Maple Leaf Foods Inc
Laval, QC
Full-time
Added 11 mins ago
Financial Analyst, Engineering
Bombardier
Dorval, QC
Full-time
Working within the Governance, Strategy & Budget Management team, you will lead budgeting, forecasting, financial analysis, and reporting activities while helping enhance financial tools…
Added 11 mins ago
Interim Pharmacy Practice Lead
Rexall Pharmacy Group Ltd.
Mississauga, ON
$110,184 to $144,617 CAD / year
Contract
Reporting to the VP, Operations, the Pharmacy Practice Lead is responsible for providing pharmacy practice mentorship and subject matter expertise within assigned districts. In this Interim…
Added 11 mins ago
Lead Data Centre Commissioning Engineer & Project Manager
Mission Critical Engineers | Mission Critical Forensics
Toronto, ON
Full-time
Mission Critical Engineers is seeking a technically strong Lead Data Centre Commissioning Engineer & Project Manager to lead commissioning activities on complex data centre and…
Added 11 mins ago
Retail Management Placement - Bolton Region
targetjobs UK
Bolton, ON
Full-time
…goes into every role, you'll be better equipped to manage and lead the…
Added 12 mins ago
Sales Operations Analyst
EarthDaily Analytics
Vancouver, BC
$55,000 to $80,000 CAD / year
Full-time
Our global, distributed team represents a variety of business lines and is made up of business development, sales, marketing and support professionals, data scientists, software engineers,…
Added 27 mins ago
Parts & Sales Support Specialist - Refrigeration & HVAC
CIMCO Refrigeration
Moncton, NB · NS · Dartmouth, NS
Full-time
CIMCO is looking for a Parts & Sales Support Specialist to support our service, sales, and project teams across Atlantic Canada. This role is responsible for sourcing materials, preparing…
Added 41 mins ago
Electrical Engineering Supervisor
AtkinsRéalis
Toronto, ON
Full-time
…Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our…
Added 41 mins ago
Smart 3D Administration and Support Specialist
AtkinsRéalis
Mississauga, ON
Full-time
Ability to effectively interface with staff, project management team, and internal clients.
Added 41 mins ago
Smart 3D Administration and Support Specialist
AtkinsRéalis
Mississauga, ON
Full-time
Ability to effectively interface with staff, project management team, and internal clients.
Added 41 mins ago
Electrical Engineering Supervisor
AtkinsRéalis
Toronto, ON
Full-time
…Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our…
Added 41 mins ago
Marketing And Advertising Specialist
TaxTron
Toronto, ON
Full-time
…places strong emphasis on customer support, with a dedicated team available to assist users and ensure a positive software experience. The organization provides help in four languages -…
Added 57 mins ago
Scheduler (18-Month Contract)
PCL Construction
Calgary, AB
At PCL Construction Management Inc., part of the PCL Family of Companies (PCL), we don’t just build projects – we build opportunities, careers and communities. We invest in our people and…
Added 57 mins ago
Product Cybersecurity Expert
Sonova AG
Kitchener, ON
5+ years of experience in software engineering, system/software architecture, product development, project management, or DevSecOps, including 3+ years in cybersecurity
Added 57 mins ago
Project Manager II - Strategy Deployment
Vancouver Coastal Health
Vancouver, BC
$55.27 to $79.45 CAD / hour
Full-time
Lead and coordinate project activities including financial responsibility for the project and management of resources as deemed necessary to meet the schedule and budget for project…
Added 57 mins ago
Chef de Marque, Oncologie / Brand Lead, Oncology
Merck
Kirkland, QC
Full-time
Added 1 hour ago
Consultant - Delivery Lead, Health Solutions
Aon
Toronto, ON
Full-time
Oversee all client deliverables and overall client project management and ensure timely delivery. Work with Relationship Lead to understand strategy, services and coordinate with the…
Added 1 hour ago
Actuarial Analyst - Health Solutions
Aon
Toronto, ON
Full-time
As an Analyst in our Actuarial and Analytics team, you will be supporting client teams in the servicing of clients with respect to the management of the financial risks of their benefit…
Added 1 hour ago
Resource Manager
Aon
Toronto, ON
Full-time
…Manager is empowered to make decisions related to resource management, employee development needs, process development and implementation of processes and procedures, overseeing the…
Added 1 hour ago
Senior Risk Consultant
Aon
Toronto, ON
Full-time
As a Senior Risk Consultant, you actively contribute to the execution of Enterprise Risk Management (ERM) and Business Continuity Management (BCM) consultancy assignments with clients. You…
Added 1 hour ago
Vice President Treaty Broking
Aon
Toronto, ON
Full-time
Does client management empower you? Does working in the reinsurance industry motivate you?
Added 1 hour ago
Retirement Consultant - Defined Contribution Plans
Aon
Toronto, ON
Full-time
Aon is recruiting a Retirement Consultant - Defined Contribution Retirement Savings Plans to join our growing Small & Medium Enterprise (SME) team.
Added 1 hour ago
Senior Analyst
Aon
Vancouver, BC
Full-time
As a Senior Analyst in our Client Information Management team you will be supporting client teams in the servicing of clients with respect to plan design, contract management and…
Added 1 hour ago
Project Manager - Pension Administration
Aon
Toronto, ON
Full-time
Aon is looking for a Project Manager for our solutions team within pension administration. The team works together to implement solutions for clients and manage internal projects. This is…
Added 1 hour ago
Project Manager - Pension Administration
Aon
Montreal, QC
Full-time
Aon is looking for a Project Manager for our solutions team within pension administration. The team works together to implement solutions for clients and manage internal projects. This is…

Sysco Canada Inc.

Manager, Customer Experience

Calgary, AB, Canada

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Apply About employer

More about this job

Responsibilities

Develop and improve customer experience frameworks, analyze customer data, identify emerging trends, and lead innovation in CX strategy. Present strategic recommendations to executives and the Board, mentor analysts, and lead cross-functional initiatives across business departments.

Requirements

Requires 7 or more years of experience and a bachelor's degree in a related discipline, or four additional years of relevant experience in lieu of a degree. Candidates should have deep CX expertise, advanced analytical and communication skills, proficiency with relevant data and business intelligence tools, and demonstrated leadership, project management, and stakeholder influence; a Certified Customer Service Manager certification is listed.

Skills

Customer Experience Strategy
Customer Journey Mapping
Design Thinking
Data Analysis
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Data Visualization
Executive Communication
Project Management
Cross-Functional Leadership
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Experience Strategy
Customer Insights
Customer Loyalty
Journey Mapping
Design Thinking
Customer Data Analysis
Analytical Frameworks
CX Methodologies
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Microsoft Office
Excel
PowerPoint
Data Visualization
Executive Presentations
Project Management
Cross-Functional Collaboration
Change Management
Stakeholder Management
Mentorship
Certified Customer Service Manager
Sales
Marketing
Supply Chain

Report this job