Find work in Canada.

340,347 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
K
Customer Business Development Manager
Kelly
Brantford, ON
- $87,761 to $109,701 USD / year
- Full-time
Job Title: Customer Business Development Manager
Added 12 mins ago
MJ
Restaurant manager
Momiji Japanese Cuisine
North Vancouver, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 15 mins ago
RC
Janitorial services manager
RÉSIDENCE CHÉNIER SAINT-EUSTACHE INC.
Saint-Eustache, QC
- From $36 CAD / hour
- Full-time
- On-site
Manage contracts for advertising or marketing strategies
Added 16 mins ago
CD
Assistant manager - food services
Café Dépôt St-Janvier
Mirabel, QC
- $20 to $24 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 18 mins ago
RD
Operations manager, restaurant
Ramen Danbo
Vancouver, BC
- Full-time
Participate in marketing plans and implementation
Added 18 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Mississauga, ON
- Full-time
Collaborate with management to develop and apply marketing strategies that expand the customer base.
Added 18 mins ago
CF
Administrative Coordinator, Part Time
Chalmers Foundation
Fredericton, NB
- Part-time
…the Chalmers Foundation’s Office Team, ensuring smooth daily operations, accurate input and management of donor and volunteer data, and professional engagement with donors and…
Added 18 mins ago
GS
Senior Account Manager
Guardteck Security Corp.
Burnaby, BC
- $85,000 to $105,000 CAD / year
- Full-time
Guardteck is seeking an Senior Account Manager to manage client relationships and service delivery across a portfolio of security sites in the Lower Mainland. This is a client-facing…
Added 34 mins ago
P&
Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
…avec les manufacturiers, avec les services de l’ingénierie, du marketing, des opérations, ainsi qu’avec plusieurs équipes internationales pour offrir une expérience de classe mondiale à nos…
Added 34 mins ago
S
Marketing Specialist
Seequent
Vancouver, BC
- Full-time
Reporting to Senior Marketing Manager, Civil, this role is responsible for developing and executing segment-focused marketing strategies that support pipeline growth, solution positioning,…
Added 41 mins ago
HR
Restaurant manager
Harvey's Restaurant 2282
Fredericton, NB
- From $19 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 49 mins ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Full-time
Provide support in execution of marketing and visual presentation to promote sales and sustainable projects
Added 54 mins ago
LI
Operations manager, restaurant
Linguine's Italian Restaurant
Belleville, ON
- From $40 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 58 mins ago
P
Food services manager
PITAPIT
St. John's, NL
- From $20 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 59 mins ago
PF
Restaurant manager
Pattersons Family Restaurant
Sackville, NB
- From $20 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 1 hour ago
TS
Store Manager
The Salvation Army in Canada
Saskatoon, SK
- Full-time
…regional standards in sales, customer service, merchandising, marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in-store…
Added 1 hour ago
BM
Assistant Manager, Alpine Race & Freestyle - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Assistant Manager, Race sets the cultural tone for creating revolutionary guest experiences while uniting their team around purpose and fun. The Assistant Manager, Race & Freestyle,…
Added 1 hour ago
PG
Summer Student – Gleichen, AB
Paterson Grain
Gleichen, AB
- Full-time
…Paterson Grain Summer Student, you will serve as part of the daily operations, marketing and administrative team at a Paterson Grain location. Reporting to the Location Manager, you will be…
Added 1 hour ago
E
Management Trainee
Enterprise
Cornwall, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
UF
department manager
Uni-one Food Group Inc.
Ottawa, ON · Nepean, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
O
Revenue Enablement Specialist, XDR
Owner.com
Toronto, ON
- Full-time
…Continuously iterate on programs based on rep performance, manager feedback, and business priorities. Lead enablement projects and execute proper change management processes across the XDR…
Added 1 hour ago
AG
store manager - retail
Alliance Glass Doors
Surrey, BC
- Full-time
Added 1 hour ago
CR
restaurant manager
Chuck's Roadhouse Bar & Grill
Aurora, ON
- Full-time
Participate in marketing plans and implementation
Added 1 hour ago
EH
Management Trainee
Enterprise Holdings
Cornwall, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
CC
Assistant manager, restaurant
Church's Chicken Oxford
Edmonton, AB
- From $36 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation

Sysco Canada Inc.

Manager, Customer Experience

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Knowledge of business intelligence platforms, CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Apply About employer

More about this job

Responsibilities

Develop and improve customer experience frameworks, analytical methods, and tools, while identifying emerging trends and driving innovation in CX. Lead complex cross-functional initiatives, present strategic analyses and recommendations to executive leadership and the Board, and mentor analytical talent.

Requirements

Requires at least seven years of experience and a bachelor's degree in a related discipline, or four additional years of relevant experience in lieu of the degree. Candidates should bring deep CX expertise, strong analytical, communication, project management, leadership, and mentoring skills; a Certified Customer Service Manager certification is listed.

Skills

Customer Experience Strategy
Customer Journey Mapping
Design Thinking
Customer Data Analysis
Business Intelligence
Salesforce
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Data Visualization
Executive Communication
Project Management
Cross-Functional Leadership
Stakeholder Influence
Mentorship
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
CX Strategy
Customer Insights
Customer Data Analysis
Analytical Frameworks
CX Methodologies
Journey Mapping
Design Thinking
Business Intelligence Platforms
Salesforce
Microsoft Office Suite
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Data Visualization
Executive Presentations
Project Management
Cross-Functional Collaboration
Customer Loyalty
Customer-Centric Culture
Thought Leadership
Change Management
Mentorship
Certified Customer Service Manager
Sales
Marketing
Operations
Technology
Supply Chain
Foodservice Distribution

Report this job