Find work in Canada.

575,904 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Senior Supply Chain Analyst
Freedom Mobile
North Vancouver, BC
Reporting to the Senior Manager, Wireless Network Supply Chain Operations, the Supply Chain Analyst - Data & Analytics contributes to improving operational performance by developing…
Added 9 mins ago
Senior Delivery Manager
Scotiabank
Toronto, ON
The Senior Delivery Manager, Enterprise Delivery Office supports Director-level leadership in the end-to-end management of projects within the Enterprise Delivery Office (EDO) Software…
Added 9 mins ago
Project Manager
QinetiQ
Medicine Hat, AB
The Project Manager is accountable for the end-to-end delivery of assigned projects throughout the project lifecycle, from initiation through completion, ensuring delivery within approved…
Added 9 mins ago
Assistant Superintendent
Aecon
Toronto, ON · North York, ON
Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects…
Added 9 mins ago
Area Studies Manager
University of Toronto
Toronto, ON
The Area Studies Manager is responsible for providing comprehensive operational, project and administrative support to the directors and affiliated faculty of the Munk School’s Area Studies…
Added 9 mins ago
Principal Portfolio (12-month Fixed Term)
BHP
Canada
…sustainable future. We are a global resources company with operations in more than 90 locations…
Added 24 mins ago
LO
Analyst (Justice and National Security)
Library of Parliament / Bibliothèque du Parlement
Ottawa, ON
- Full-time
Reporting to the Senior Manager, Justice and National Security, the analyst works within multidisciplinary teams and provides parliamentarians with authoritative, high-quality, impartial…
Added 24 mins ago
SS
Commandant·e de réponse aux incidents cyber / Cyber Incident Response Commander
Sopra Steria
Montreal, QC
- Full-time
…embedded in our client’s team. Reporting to the Incident Response Manager, you will take command when incidents occur: bringing business and technical teams together, assessing severity,…
Added 25 mins ago
OP
Manager, Engineering and System Planning
Oshawa Power
Oshawa, ON
- Full-time
Reporting to the Vice President, Engineering & Operations, the Manager, Engineering & System Planning will provide strategic and technical leadership in the planning, design,…
Added 25 mins ago
RE
Project Estimator
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Estimating Manager, the Project Estimator plays a key role in the preparation of complete EPC (Engineering, Procurement, and Construction) proposals for high-voltage…
Added 25 mins ago
D
Finance Director
Dexter
Ingersoll, ON
- Full-time
…Business Unit. This role partners closely with plant managers, operations leadership, supply chain, and corporate finance to improve financial performance, strengthen controls, and support…
Added 25 mins ago
MW
Claims & Benefits Administrator
Miller Waste Systems Inc.
Markham, ON
- Full-time
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 25 mins ago
DL
Apply Operations Assistant
DynaIndustrial LP
Saskatoon, SK
- Full-time
This position will work closely with our Operations Manager, Shop Managers, Quality Control, and our Office Administrator. A major part of the role will involve working in our ERP system,…
Added 39 mins ago
UO
Research Coordinator
University of Alberta
Edmonton, AB
- Full-time
…industry-sponsored research. Under the direction of the Academic Department Manager. This position is diverse and complex, with some standard procedures and day-to-day research operations,…
Added 39 mins ago
K
Manager, Supply Chain Transformation
KPMG
Montreal, QC
- Full-time
We are looking for a Manager to join our Supply Chain Transformation team to lead transformation programs aimed at rethinking supply chain planning processes, operational models, and…
Added 39 mins ago
TC
Engineering Technologist
The Corporation of the City of Sarnia
Sarnia, ON
- $59,677.8 to $91,819 CAD / year
- Full-time
The successful candidate will play a key role in designing and implementing infrastructure projects, contributing to the development and maintenance of as-constructed records and inventory…
Added 39 mins ago
UV
Plant Layout Engineer/ Specialist
UP Vertical Farms
BC · British Columbia, Canada
- Full-time
Support Project Engineers, Operations Manager and Construction Manager and Engineering Managers during layout reviews, customer discussions, equipment coordination, and project execution.
Added 39 mins ago
NP
Human Resources Business Partner
NWI Precision
Toronto, ON · North York, ON
- $90,000 to $110,000 CAD / year
- Full-time
…highest quality products to specifications and on time. As our operations continue to grow, we are seeking a highly organized and experienced HR Business…
Added 39 mins ago
MP
Guidewire Development Manager
Michael Page
Markham, ON
- $130,000 to $150,000 CAD / year
- Full-time
As a Guidewire Development Manager in the insurance industry, you will oversee the development, implementation, and maintenance of Guidewire solutions to support business operations. You…
Added 54 mins ago
M
Senior Manager, Commercial Management – Ontario Line
Metrolinx
Canada
- Full-time
…relationships with internal cross-functional departments (e.g. Legal, Operations, Project Delivery Team, Finance etc.) to ensure progression of projects and programs into operational…
Added 54 mins ago
CH
Administrateur de bureau
Cardinal Health
Dorval, QC · Canada-Dorval
- Full-time
Reporting to the Director of Operations, the ideal candidate will work closely with other team members to support them in various ongoing projects and daily activities, including schedule…
Added 54 mins ago
Team Lead - Outreach
Canadian Mental Health Association- Peel Branch
Brampton, ON
…front line staff of the Outreach team and support the Program Manager in providing clinical and operational support during their…
Added 54 mins ago
LC
NOFRILLS District Manager, Non-GTA (North)
Loblaw Companies Limited
Brampton, ON
- Full-time
Reporting directly to the Vice President, Operations You will provide coaching and mentoring to Store Leadership Teams in a way that fosters a culture reflective of our CORE Values of Care,…
Added 55 mins ago
CL
Residence Services Lead
Campus Living Centres
King City, ON
- Full-time
Oversee and supervise the operations of the front desk and related staff
Added 55 mins ago
MB
Retail Operation Manager
Moosehead Breweries
Saint John, NB
- $80,000 to $90,000 CAD / year
- Full-time
We are currently seeking a 'Retail Operations Manager'. Reporting directly to the Vice President of Sales & Partnerships, this person will oversee operations of two retail stores, in…

Sysco Canada Inc.

Manager, Customer Experience

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Knowledge of business intelligence platforms, CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Apply About employer

More about this job

Responsibilities

Develop and improve customer experience frameworks, analytical methods, and tools, while identifying emerging trends and driving innovation in CX. Lead complex cross-functional initiatives, present strategic analyses and recommendations to executive leadership and the Board, and mentor analytical talent.

Requirements

Requires a bachelor's degree in a related discipline or four additional years of relevant experience in lieu of a degree, plus at least seven years of experience. Candidates should have deep CX and analytical expertise, strong communication and project leadership abilities, and a Certified Customer Service Manager (CCSM) certification.

Skills

Customer Experience Strategy
Customer Journey Mapping
Design Thinking
Customer Data Analysis
Business Intelligence
Salesforce
Microsoft Excel
Microsoft PowerPoint
Data Visualization
Executive Communication
Project Management
Cross-Functional Leadership
Stakeholder Management
Change Management
Mentorship
Customer Service Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
CX Strategy
Customer Insights
Customer Data Analysis
Analytical Frameworks
CX Methodologies
Journey Mapping
Design Thinking
Business Intelligence Platforms
CRM Systems
Salesforce
Microsoft Office Suite
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Data Visualization
Executive Presentations
Project Management
Cross-Functional Collaboration
Customer Loyalty
Customer-Centric Culture
Thought Leadership
Change Management
Mentorship
Certified Customer Service Manager
CCSM
Sales
Marketing
Operations
Supply Chain

Report this job