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Driver
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· Escalate customer concerns directly to supervisor.
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Sysco

Driver

Nanaimo, BC, Canada
Freshpoint Nanaimo, Canada

Pay:- $ 26.50/hr. · Full-time

Apply on wd5.myworkdaysite.com About employer

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Job details

Pay: Pay:- $ 26.50/hr.
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

JOB DESCRIPTION

The Driver will be responsible for providing excellent customer experience to all FreshPoint customers by delivering to customer sites in a timely, efficient, and professional manner. This includes safe operation of company vehicles, safe delivery of goods from vehicles to designated customer storage areas and providing resolution to customer inquiries.

Pay:- $ 26.50/hr.

Schedule :- 10 hrs. shift / 4 days / Split days Off/ Saturday working required

Duties and Responsibilities

· Establish positive relationships with FreshPoint customers by providing excellent customer service through timely and accurate delivery of products, answering customer queries, and providing resolutions to delivery-related issues.

· Escalate customer concerns directly to supervisor.

· Accurate delivery of products as per established routes, schedules, and customer invoices.

· Safely deliver goods from delivery vehicle via hand, hand cart or pallet, and place in designated customer storage areas. This may include transporting products downstairs, ramps, docks or elevators in all weather conditions.

· Maintain cleanliness of assigned equipment and company vehicle.

· Meeting defined benchmarks for route completion.

· Accurately maintain a daily trip log notating information as prescribed.

· Adhering to all Preferred Work Methods and Standard Operating Procedures.

· Understand, uphold and company with Sysco’s policies and procedures, e.g. health and safety, returns etc.

· Initiate process of issuing credit to customers by providing all relevant information required to appropriate stakeholders.

· Complete pre-trip and post trip inspections of delivery equipment and MHE.

· Escalate mechanical issues, order discrepancies and delivery delays to supervisor and ensure photographic evidence are included to substantiate claims.

· Provide feedback or information on areas of opportunity to streamline or increase efficiency on route schedules or customer base.

· Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

· Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their supervisor.

· Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak.

Physical Requirements

· Frequent physical efforts required including lifting of up to 60+ lbs while walking up/downstairs and loading docks.

· Exposure to indoor and outdoor working conditions with varying weather conditions and temperatures.

· 70-80% driving which requires sitting for long periods of time.

Experience

· Previous experience working in a warehouse, distribution or manufacturing position considered an asset.

· Minimum 3 years’ experience operating a vehicle with a clean driving abstract.

· Minimum 2 years’ experience operating a commercial delivery vehicle or equivalent.

Education & License Requirement

· High School Diploma.

· Post secondary education is considered an asset.

· Class 1/3/5ABE License with clean Driver’s Abstract and clear Criminal Record Check.

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

FreshPoint, a division of Sysco, is the largest produce distributor in North America, we focus on bringing fresh food from the farmer’s field to our customers’ kitchens. FreshPoint operations span more than 30+ distribution centers in the US and Canada. We target regional and national foodservice customers in such markets as catering, healthcare, hospitality, restaurants, and schools. FreshPoint also supplies grocery stores and other wholesale suppliers with apples to zucchini and everything in between. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

Apply on wd5.myworkdaysite.com About employer

More about this job

Responsibilities

The driver is responsible for the timely and professional delivery of products to customer sites while maintaining positive customer relationships. They must also ensure the safe operation of company vehicles and accurate completion of delivery documentation.

Requirements

Candidates must possess a valid Class 1, 3, or 5ABE license with a clean driving abstract and at least two years of commercial driving experience. The role requires the physical ability to lift up to 60 lbs and a high school diploma.

Skills

Customer Service
Delivery Operations
Vehicle Operation
Route Management
Inventory Handling
Safety Compliance
Equipment Maintenance
Problem Solving
Documentation
Food Safety
Heavy Lifting
Time Management

Benefits

Health and Dental Insurance
Health Care Spending Account
Wellness Account
Short-Term Disability
Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP
TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Online Learning
Product Discounts
Preferred Vendor Discounts

Visa sponsorship

Not detected in the job text

Keywords

Driver
Logistics
Distribution
Customer Service
Commercial Vehicle
Food Safety
Route Completion
Inventory Management
Health and Safety
Delivery
Warehouse
Transportation
Equipment Inspection
Customer Relations
Supply Chain

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Jobs in Canada