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Added 3 days ago
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Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
BMO
Toronto, ON · FCP
- Full-time
You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.
Added 3 days ago
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Analyst, IS Infrastructure PMO
EPCOR
AB · Edmonton, Alberta
- Full-time
We are hiring a full-time, permanent IS Infrastructure PMO Analyst position working out of Edmonton.
Added 3 days ago
LH
Business Analyst
LGI Healthcare Solutions Santé Inc.
Montreal, QC
- Full-time
The Business Analyst contributes to the analysis of business needs and the functional design of digital solutions tailored to clients and users. Working with Product and Technology teams…
Added 3 days ago
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[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Gameloft
Montreal, QC
- Full-time
Gameloft Montreal is looking for a Senior Data Analyst to join the team working on Disney Dreamlight Valley, a cross-platform hybrid life-sim/adventure game!
Added 3 days ago
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Analyst, Indirect Tax
Keyera
Calgary, AB
- Full-time
Keyera is seeking a motivated, detail-oriented, and enthusiastic Indirect Tax Analyst to join our Finance team in Calgary. This is an excellent opportunity for a recent graduate or an…
Added 3 days ago
LH
Business Analyst
LGI Healthcare Solutions
Montreal, QC
- Full-time
The Business Analyst contributes to the analysis of business needs and the functional design of digital solutions tailored to clients and users. Working with Product and Technology teams…
Added 3 days ago
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Customer Success Technical Coordinator - Bilingual (FR/EN)
Numeris
Canada
- Full-time
The Coordinator also works closely with the Customer Success Insights Analyst to manage recurring, process-driven reporting and analytical deliverables. The position also provides…
Added 3 days ago
GM
[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Gameloft Montreal
Montreal, QC
- Full-time
Gameloft Montreal is looking for a Senior Data Analyst to join the team working on Disney Dreamlight Valley, a cross-platform hybrid life-sim/adventure game!
Added 3 days ago
CG
Clinical Applications Analyst - (24479)
Collingwood General and Marine Hospital
Barrie, ON
- Temporary
The Meditech Clinical Application Analyst is an integral member of the Regional Digital Health (RDH) Clinical Informatics. As a member of the RDH lead agency team, the RDH Clinical…
Added 3 days ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
AB · Edmonton, AB
- Full-time
…devices, tools, and help they need to do their work. As an Analyst, End User Services & Service Desk Support, you will be the go-to person for in-person support at Edmonton Regional Office.…
Added 3 days ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
Calgary, AB
- Full-time
…devices, tools, and help they need to do their work. As an Analyst, End User Services & Service Desk Support, you will be the go-to person for in-person support at Calgary Head Office. You…
Added 3 days ago
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Senior Data Analyst
Michelin
Magog, QC
- Full-time
As a Senior Data Analyst (Steering Beyond Road), you will support business decision-making and performance improvement through data analysis, reporting, and the development of business…
Added 3 days ago
CG
Production Coordinator
Canada Goose
Toronto, ON
- Full-time
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Added 3 days ago
CI
Senior Lease Analyst (6-Month Contract)
Colliers International
Mississauga, ON · Oakville, ON · Toronto, ON
- Full-time
Participate in presentations to new or existing clients for new business pitches.
Added 3 days ago
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Senior Analyst, Vendor Governance
BMO
Toronto, ON · BMOPLACE
- Full-time
The Senior Analyst is part of the North American Retail Payments (NARP) Team, supporting governance activities for an assigned vendor. The Senior Analyst will work with, and support the…
Added 3 days ago
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Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…money movement platforms, as well as the implementation of new technologies and product enhancements across mobile and digital…
Added 3 days ago
Senior Analyst, Commercial QA (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Quality Assurance Analyst is responsible for performing reviews and assessments of activities performed by individuals within the Bank “1st line’ Operations.
Added 3 days ago
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Policy Analyst - Trade and Sustainable Development
IISD
Winnipeg, MB
- Full-time
IISD’s Trade policy team is recruiting a Policy Analyst to support research implementation and outputs, provide analysis for evidence-based policies grounded in scientific research, and…
Added 3 days ago
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Key Account Representative
Sysco
Victoria, BC · Sysco Victoria
- Full-time
The Senior Analyst, Account Management strengthens customer relationships and enhances the customer experience by providing dedicated support and issue resolution. This role collaborates…
Added 3 days ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 3 days ago
NB
Investment Banking Analyst
National Bank of Canada
Calgary, AB
- Full-time
As an Investment Banking Analyst (Engineering/Geology) in the Acquisitions & Divestitures group at National Bank of Canada Capital Markets (NBCCM), you play a lead role in supporting the…
Added 3 days ago
CO
Senior Director, Strategic Accounts & Business Development
Crofter's Organic
Parry Sound, ON
- Full-time
The Sr. Director of Strategic Accounts & New Business Development is responsible for growing Crofter’s largest US retail relationships and building the pipeline of new customers and…
Added 3 days ago
EB
Senior Analyst, Commercial QA (12 month contract)
EQ Bank
Toronto, ON
- Contract
The Quality Assurance Analyst is responsible for performing reviews and assessments of activities performed by individuals within the Bank “1st line’ Operations.
Added 3 days ago
EB
Analyst, Credit Risk Management
EQ Bank
Toronto, ON
- Full-time
The Analyst, Credit Risk Management is responsible for executing independent credit risk oversight through the analysis, monitoring, and reporting of single-family residential mortgage,…
Added 3 days ago
VC
Tax Analyst
Valsoft Corporation
Remote, Canada
- Remote
TAG is looking for a Tax Analyst, based anywhere in Canada, to support the portfolio’s Canadian, US and international tax compliance. The role reports to the portfolio’s tax leadership and…

Sysco

Key Account Representative

Victoria, BC, Canada
Sysco Victoria, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

JOB DESCRIPTION

Purpose

The Senior Analyst, Account Management strengthens customer relationships and enhances the customer experience by providing dedicated support and issue resolution. This role collaborates closely with Customer Support Teams (CST), National Sales, and Local Sales to ensure seamless service delivery and customer satisfaction. The Senior Analyst dedicates a significant portion of their time (up to 50%) to building and maintaining relationships with new and existing accounts, focusing on resolving "last mile" issues and ensuring timely and accurate product delivery.

Responsibilities

Customer Relationship Building & Communication: Build and maintain strong customer relationships through various communication channels, including in-person visits based on customer needs and contractual agreements. Effectively communicate with both internal and external stakeholders, including handling challenging conversations and managing escalations.
Program Implementation & Best Practices: Liaise with the local contract sales organization to implement best practices and directions provided via Global Sales Center (GSC) resources, acting as a role model for effective implementation.

Skills

Expertise in customer service management and ability to partner effectively across functional teams.
Strong organizational and project management skills, including the ability to manage multiple customers simultaneously.
Ability to thrive in a fast-paced and changing work environment.
Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to quickly learn and utilize existing and new Sysco technologies.
Demonstrated experience with and working knowledge of Sysco customers (preferred).
Excellent communication (written and verbal) and interpersonal skills.

Certifications

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

5+ years of experience

Physical Demands

Ability to travel by car.
Ability to sit, stand, and walk for extended periods.
Ability to use a computer and communicate effectively.

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

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More about this job

Responsibilities

The Senior Analyst strengthens customer relationships by providing dedicated support and resolving service issues. They collaborate with internal teams to ensure seamless service delivery and implement best practices for account management.

Requirements

Candidates must have a Bachelor's degree or 4 years of relevant experience, along with 5+ years of professional experience. Proficiency in Microsoft Office and strong organizational skills are required for this role.

Skills

Customer service management
Relationship building
Project management
Issue resolution
Communication
Microsoft Office Suite
Word
Excel
PowerPoint
Interpersonal skills
Stakeholder management
Strategic planning
Problem solving
Time management
Adaptability

Benefits

Health and Dental
Health Care Spending Account
Wellness Account
Short-Term Disability
Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP
TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Online learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Service
Relationship Building
Project Management
Microsoft Office
Foodservice Distribution
Supply Chain
Stakeholder Management
Escalation Management
Contract Sales
Global Sales Center
Sysco Technologies
Employment Equity
Diversity and Inclusion
Logistics
Client Relations
Business Analysis

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