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Added 4 mins ago
LC
Compliance/DSD Conversion Analyst - Co-op Student
Loblaw Companies Limited
Brampton, ON
- Full-time
The pay range for the co-op student role will reflect factors such as the candidate's experience, academic level, and the specific skillset required for the role.
Added 4 mins ago
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Customer Success Technical Coordinator - Bilingual (FR/EN)
Numeris
Canada
- Full-time
The Coordinator also works closely with the Customer Success Insights Analyst to manage recurring, process-driven reporting and analytical deliverables. The position also provides…
Added 5 mins ago
JG
Bilingual Training and Quality Assurance Analyst
Johnston Group Inc.
Winnipeg, MB
- Full-time
The Bilingual Training and Quality Assurance Analyst role is an essential component of the team as it ensures we are maintaining an elevated level of accuracy and providing our clients and…
Added 19 mins ago
R
PLM OCM Lead
RTX
Longueuil, QC
- Full-time
Experience with customer support, troubleshooting and communication back to the customer
Added 19 mins ago
FS
Senior Risk Analyst
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
3 – 5 years’ experience in risk analysis and assessment within a financial or business environment
Added 19 mins ago
M
RQ11717 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
10+ years experience in a business analyst capacity, with
Added 20 mins ago
CG
Clinical Applications Analyst - (24479)
Collingwood General and Marine Hospital
Barrie, ON
- Temporary
The Meditech Clinical Application Analyst is an integral member of the Regional Digital Health (RDH) Clinical Informatics. As a member of the RDH lead agency team, the RDH Clinical…
Added 20 mins ago
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INVESTIGATIVE ANALYST
GreenShield
Windsor, ON
- $59,688 to $91,109 CAD / year
- Contract
Minimum of 5 years’ experience in audit and fraud detection, health care benefit administration and/or in conducting investigations.
Added 20 mins ago
FI
Payroll Manager/ Lead - SAP/ECP
FP Inc.
Toronto, ON · Scarborough, ON
- $40 to $50 CAD / hour
- Contract
3+ years of experience as a Business Analyst, Payroll Manager, Payroll Lead, or equivalent payroll-focused position
Added 20 mins ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
AB · Edmonton, AB
- Full-time
…on individual factors, including education, qualifications, experience, and internal…
Added 20 mins ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
Calgary, AB
- Full-time
…on individual factors, including education, qualifications, experience, and internal…
Added 34 mins ago
S
Category Growth Specialist, Protein
Sysco
Calgary, AB · Sysco Calgary
- Full-time
…to develop comprehensive solutions for prospects. The Senior Analyst builds strong customer relationships and manages the onboarding process, transitioning new accounts to the sales…
Added 34 mins ago
Sr. Data Engineer, WW Pricing Data and Insights
Amazon
Vancouver, BC
- Build and deliver high quality data architecture and pipelines to support business analyst, data scientists, and customer reporting needs.
Added 34 mins ago
M
Senior Data Analyst
Michelin
Magog, QC
- Full-time
We recruit you for your personality, your skills and your experience for a career in the company.
Added 49 mins ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Experience as a Digital Transformation Specialist, AI Adoption Specialist, Customer Success Specialist, Business Analyst, or in digital innovation and AI
Added 49 mins ago
BC
Brand Marketing Analyst | Betty CA
Betty CA
Toronto, ON
- $90,000 to $120,000 CAD / year
Bring the Olives - we offer premium customer experience.
Added 49 mins ago
B
Senior Analyst, Vendor Governance
BMO
Toronto, ON · BMOPLACE
- Full-time
The Senior Analyst is part of the North American Retail Payments (NARP) Team, supporting governance activities for an assigned vendor. The Senior Analyst will work with, and support the…
Added 49 mins ago
M
Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Business Analyst will work under the guidance of the Product Owner and collaborate closely with engineering, product, and business teams to deliver scalable, customer-centric payment…
Added 50 mins ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Experience as a Digital Transformation Specialist, AI Adoption Specialist, Customer Success Specialist, Business Analyst, or in digital innovation and AI
Added 50 mins ago
SC
Category Growth Specialist, Protein
Sysco Canada Inc.
Calgary, AB
- Full-time
…to develop comprehensive solutions for prospects. The Senior Analyst builds strong customer relationships and manages the onboarding process, transitioning new accounts to the sales…
Added 50 mins ago
SC
Category Growth Specialist, Protein
Sysco Canada Inc.
Calgary, AB
- Full-time
…to develop comprehensive solutions for prospects. The Senior Analyst builds strong customer relationships and manages the onboarding process, transitioning new accounts to the sales…
Added 1 hour ago
FB
Credit Adjudicator
Fairstone Bank
Calgary, AB · Vancouver, BC
- Full-time
You have at least 1 year of prior experience as a credit analyst or experience in loan underwriting, experience in a financial institution or within the auto industry
Added 1 hour ago
Senior Analyst, Commercial QA (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Quality Assurance Analyst is responsible for performing reviews and assessments of activities performed by individuals within the Bank “1st line’ Operations.
Added 1 hour ago
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Business Development Manager
Sysco
Victoria, BC · Sysco Victoria
- Full-time
The Senior Analyst, Business Development drives Sysco's market position and financial growth by acquiring new business through strategic planning, advanced analytics, and effective contract…
Added 1 hour ago
S
Key Account Representative
Sysco
Victoria, BC · Sysco Victoria
- Full-time
The Senior Analyst, Account Management strengthens customer relationships and enhances the customer experience by providing dedicated support and issue resolution. This role collaborates…

Sysco

Key Account Representative

Victoria, BC, Canada
Sysco Victoria, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

JOB DESCRIPTION

Purpose

The Senior Analyst, Account Management strengthens customer relationships and enhances the customer experience by providing dedicated support and issue resolution. This role collaborates closely with Customer Support Teams (CST), National Sales, and Local Sales to ensure seamless service delivery and customer satisfaction. The Senior Analyst dedicates a significant portion of their time (up to 50%) to building and maintaining relationships with new and existing accounts, focusing on resolving "last mile" issues and ensuring timely and accurate product delivery.

Responsibilities

Customer Relationship Building & Communication: Build and maintain strong customer relationships through various communication channels, including in-person visits based on customer needs and contractual agreements. Effectively communicate with both internal and external stakeholders, including handling challenging conversations and managing escalations.
Program Implementation & Best Practices: Liaise with the local contract sales organization to implement best practices and directions provided via Global Sales Center (GSC) resources, acting as a role model for effective implementation.

Skills

Expertise in customer service management and ability to partner effectively across functional teams.
Strong organizational and project management skills, including the ability to manage multiple customers simultaneously.
Ability to thrive in a fast-paced and changing work environment.
Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to quickly learn and utilize existing and new Sysco technologies.
Demonstrated experience with and working knowledge of Sysco customers (preferred).
Excellent communication (written and verbal) and interpersonal skills.

Certifications

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

5+ years of experience

Physical Demands

Ability to travel by car.
Ability to sit, stand, and walk for extended periods.
Ability to use a computer and communicate effectively.

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

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More about this job

Responsibilities

The Senior Analyst strengthens customer relationships by providing dedicated support and resolving service issues. They collaborate with internal teams to ensure seamless service delivery and implement best practices for account management.

Requirements

Candidates must have a Bachelor's degree or 4 years of relevant experience, along with 5+ years of professional experience. Proficiency in Microsoft Office and strong organizational skills are required for this role.

Skills

Customer service management
Relationship building
Project management
Issue resolution
Communication
Microsoft Office Suite
Word
Excel
PowerPoint
Interpersonal skills
Stakeholder management
Strategic planning
Problem solving
Time management
Adaptability

Benefits

Health and Dental
Health Care Spending Account
Wellness Account
Short-Term Disability
Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP
TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Online learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Service
Relationship Building
Project Management
Microsoft Office
Foodservice Distribution
Supply Chain
Stakeholder Management
Escalation Management
Contract Sales
Global Sales Center
Sysco Technologies
Employment Equity
Diversity and Inclusion
Logistics
Client Relations
Business Analysis

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