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Added 8 mins ago
L
Étudiant(e) en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
LinkedIn
Brossard, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
L
Sales Associate
LensCrafters
Sudbury, ON · Greater Sudbury, ON
- Part-time
The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales…
Added 8 mins ago
AI
Service Delivery Manager – Azure Cloud Infrastructure & Operations
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Strong customer-facing experience, including stakeholder and escalation management.
Added 8 mins ago
JI
Gatehouse Associate
J.D. Irving, Limited
Halifax, NS
- Part-time
…our leaders started in frontline roles and advanced through experience, development, and hard…
Added 8 mins ago
BN
Part-time Sales Associate/Eyewear Stylist - Metrotown
Bailey Nelson
Burnaby, BC
- Part-time
You bring your previous customer experience and use your excellent communication skills to help your customers meet their needs.
Added 8 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Vaughan, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Woodbridge, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel soir
Shoppers Drug Mart
Saint-Eustache, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel soir Embauche feu vert
Shoppers Drug Mart
Saint-Eustache, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
SD
Care Concierge, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 mins ago
T
Customer Experience Associate - Monkland & Melrose
TD
Montreal, QC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 8 mins ago
T
Customer Experience Associate - Atateken
TD
Montreal, QC
- Full-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 8 mins ago
C
Financial Services Associate
CIBC
Surrey, BC
- Full-time
…futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities.…
Added 8 mins ago
C
Client Engagement Associate [Hourly] - Contract
CIBC
Regina, SK
- Part-time
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Added 8 mins ago
SC
Sales Associate-Print&Services
Staples Canada
BC · West Vancouver, BC
- Part-time
Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Added 8 mins ago
CB
Accounts Payable Clerk (Contract)
Clark Builders
Edmonton, AB
- Full-time
Associate’s Degree and 2 years relevant experience or equivalent combination of education, training and/or experience
Added 8 mins ago
C
Home Centre Associate (Full-Time) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
Are you dedicated to providing exceptional customer service? Do you excel in fast-paced environments? If so, Red Deer Home Centre presents the perfect opportunity for you! We're currently…
Added 23 mins ago
OM
Safety Associate
Overlanders Manufacturing LP
Abbotsford, BC
- $22 to $28 CAD / hour
- Full-time
Overlanders Manufacturing is seeking a Safety Associate to join our team. This role supports the day‑to‑day health and safety activities across our manufacturing operations and plays an…
Added 23 mins ago
L
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
LinkedIn
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
FP
Shipping and Freight Associate
Fresh Prep 🇨🇦
Victoria, BC
- $22 CAD / hour
- Part-time
…Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers,…
Added 23 mins ago
MR
Part-Time Sales Associate
Match Retail
Chilliwack, BC
- Part-time
Part-Time Sales Associate – Nespresso (Floater)
Added 23 mins ago
FR
Accounts Receivable Coordinator
FirstService Residential Canada
Toronto, ON
- Contract
Accounts Receivable Associate (6 month contract)
Added 23 mins ago
A
Part Time Sales Associate, adidas Signal Hill (#2031) 1
adidas
Calgary, AB
- Part-time
…promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales…

Sysco

Key Account Representative

Victoria, BC, Canada
Sysco Victoria, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

JOB DESCRIPTION

Purpose

The Senior Analyst, Account Management strengthens customer relationships and enhances the customer experience by providing dedicated support and issue resolution. This role collaborates closely with Customer Support Teams (CST), National Sales, and Local Sales to ensure seamless service delivery and customer satisfaction. The Senior Analyst dedicates a significant portion of their time (up to 50%) to building and maintaining relationships with new and existing accounts, focusing on resolving "last mile" issues and ensuring timely and accurate product delivery.

Responsibilities

Customer Relationship Building & Communication: Build and maintain strong customer relationships through various communication channels, including in-person visits based on customer needs and contractual agreements. Effectively communicate with both internal and external stakeholders, including handling challenging conversations and managing escalations.
Program Implementation & Best Practices: Liaise with the local contract sales organization to implement best practices and directions provided via Global Sales Center (GSC) resources, acting as a role model for effective implementation.

Skills

Expertise in customer service management and ability to partner effectively across functional teams.
Strong organizational and project management skills, including the ability to manage multiple customers simultaneously.
Ability to thrive in a fast-paced and changing work environment.
Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to quickly learn and utilize existing and new Sysco technologies.
Demonstrated experience with and working knowledge of Sysco customers (preferred).
Excellent communication (written and verbal) and interpersonal skills.

Certifications

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

5+ years of experience

Physical Demands

Ability to travel by car.
Ability to sit, stand, and walk for extended periods.
Ability to use a computer and communicate effectively.

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

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More about this job

Responsibilities

The Senior Analyst strengthens customer relationships by providing dedicated support and resolving service issues. They collaborate with internal teams to ensure seamless service delivery and implement best practices for account management.

Requirements

Candidates must have a Bachelor's degree or 4 years of relevant experience, along with 5+ years of professional experience. Proficiency in Microsoft Office and strong organizational skills are required for this role.

Skills

Customer service management
Relationship building
Project management
Issue resolution
Communication
Microsoft Office Suite
Word
Excel
PowerPoint
Interpersonal skills
Stakeholder management
Strategic planning
Problem solving
Time management
Adaptability

Benefits

Health and Dental
Health Care Spending Account
Wellness Account
Short-Term Disability
Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP
TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Online learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Service
Relationship Building
Project Management
Microsoft Office
Foodservice Distribution
Supply Chain
Stakeholder Management
Escalation Management
Contract Sales
Global Sales Center
Sysco Technologies
Employment Equity
Diversity and Inclusion
Logistics
Client Relations
Business Analysis

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