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Executive Assistant, BDO Global
BDO
Toronto, ON
- Full-time
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and…
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Information Technology - Senior/Lead, Data Visualization Engineer, Product Business Technology
Aritzia
Vancouver, BC
- Full-time
Partner with Analytics Engineering to provide data models that unlock business value, inclusive of data cleansing, transformation, and delivery.
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Dean's Office Assistant, School of Construction and Building Sciences
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…administrative, and analytical support to both the Dean and ASOM. As a partner in supporting the School's priorities and operations, the role coordinates leadership activities, supports…
Added 3 mins ago
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Manager, Yardi and Financial Systems
Vital Infrastructure Property Trust
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
A proven partner in healthcare infrastructure: Vital Infrastructure invests in, manages and partners with healthcare providers to support essential healthcare infrastructure. We're a real…
Added 3 mins ago
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Senior Humanitarian Advisor
Save the Children Canada
Toronto, ON
- $75,543.87 to $90,652.65 CAD / year
- Full-time
Collaborate with the Resources Development and Business Development teams to ensure timely, high-quality humanitarian proposals that meet donor requirements.
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Senior Manager, Merchandising Planning
Walmart
Mississauga, ON
- Full-time
As a key strategic and financial partner to Merchandising, the Senior Manager provides insights and recommendations to inform assortment, pricing, promotional, inventory and go-to-market…
Added 3 mins ago
Graphic Designer
BGBx
ON
…breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives,…
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Program Assistant (Temporary), School of Manufacturing and Automation
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Diploma in Business or Office Administration or other related discipline.
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Social Media Manager
Onni Group of Companies
Vancouver, BC
- Full-time
For over half a century, we’ve been building communities for people to live, work, and play - spanning real estate development and construction, commercial property ownership and…
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Sr. Specialist, Risk Oversight and Policy Support
Manulife
Toronto, ON
- Full-time
Partner with team members and stakeholders to improve business processes, oversight practices, and service quality.
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Sr. Specialist, Partner Rewards and Strategic Initiatives
Manulife
Toronto, ON
- Full-time
The Sr. Specialist, Partner Rewards and Strategic Initiatives is responsible for the end-to-end management of the Partner Rewards Program and provides analytical, reporting and execution…
Added 18 mins ago
Director of Firmware Engineering
Celero Communications, Inc.
Ottawa, ON
…centers. You will build and grow a high-performing firmware team, partner closely with digital design, analog/mixed-signal, DSP algorithm, verification, validation, and applications teams,…
Added 18 mins ago
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Senior Administrative Assistant
Marsh McLennan
Toronto, ON
- Full-time
Perform general administrative duties such as ordering office supplies, business cards, promotional materials, and handling shipping/couriers.
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Auto Mobile Advisor
HUB International
Kelowna, BC
- Full-time
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who…
Added 18 mins ago
HI
Client Care Representative - Personal Insurance Associate
HUB International
Nelson, BC
- Full-time
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who…
Added 18 mins ago
HI
Client Care Representative – Auto Insurance Trainee
HUB International
Sicamous, BC
- Full-time
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who…
Added 18 mins ago
HI
Auto Mobile Associate
HUB International
Cranbrook, BC
- Full-time
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who…
Added 18 mins ago
HI
Processing Associate
HUB International
Chilliwack, BC
- Full-time
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who…
Added 18 mins ago
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Financial Performance Advisor
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and…
Added 18 mins ago
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Director Major Capital Projects 1
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Proven ability to collaborate and partner with a wide variety of stakeholders
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ServiceNow Cyber Sales Executive (Senior Manager)
Deloitte
Toronto, ON
- Full-time
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our…
Added 18 mins ago
RC
ServiceNow Architect
RSM Canada
Toronto, ON
- Full-time
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Added 18 mins ago
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Technical Delivery Manager
Deloitte
Toronto, ON
- Full-time
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our…
Added 18 mins ago
MN
Senior Account Manager
Mosaic North America
Toronto, ON
- Full-time
…Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of live experiences for business audiences. This individual will lead…
Added 18 mins ago
WI
Senior Track Engineer
WSP in Canada
BC · British Columbia, Canada
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.

Sysco

Key Account Representative

Victoria, BC, Canada
Sysco Victoria, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

JOB DESCRIPTION

Purpose

The Senior Analyst, Account Management strengthens customer relationships and enhances the customer experience by providing dedicated support and issue resolution. This role collaborates closely with Customer Support Teams (CST), National Sales, and Local Sales to ensure seamless service delivery and customer satisfaction. The Senior Analyst dedicates a significant portion of their time (up to 50%) to building and maintaining relationships with new and existing accounts, focusing on resolving "last mile" issues and ensuring timely and accurate product delivery.

Responsibilities

Customer Relationship Building & Communication: Build and maintain strong customer relationships through various communication channels, including in-person visits based on customer needs and contractual agreements. Effectively communicate with both internal and external stakeholders, including handling challenging conversations and managing escalations.
Program Implementation & Best Practices: Liaise with the local contract sales organization to implement best practices and directions provided via Global Sales Center (GSC) resources, acting as a role model for effective implementation.

Skills

Expertise in customer service management and ability to partner effectively across functional teams.
Strong organizational and project management skills, including the ability to manage multiple customers simultaneously.
Ability to thrive in a fast-paced and changing work environment.
Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to quickly learn and utilize existing and new Sysco technologies.
Demonstrated experience with and working knowledge of Sysco customers (preferred).
Excellent communication (written and verbal) and interpersonal skills.

Certifications

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

5+ years of experience

Physical Demands

Ability to travel by car.
Ability to sit, stand, and walk for extended periods.
Ability to use a computer and communicate effectively.

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

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More about this job

Responsibilities

The Senior Analyst strengthens customer relationships by providing dedicated support and resolving service issues. They collaborate with internal teams to ensure seamless service delivery and implement best practices for account management.

Requirements

Candidates must have a Bachelor's degree or 4 years of relevant experience, along with 5+ years of professional experience. Proficiency in Microsoft Office and strong organizational skills are required for this role.

Skills

Customer service management
Relationship building
Project management
Issue resolution
Communication
Microsoft Office Suite
Word
Excel
PowerPoint
Interpersonal skills
Stakeholder management
Strategic planning
Problem solving
Time management
Adaptability

Benefits

Health and Dental
Health Care Spending Account
Wellness Account
Short-Term Disability
Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP
TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Online learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Service
Relationship Building
Project Management
Microsoft Office
Foodservice Distribution
Supply Chain
Stakeholder Management
Escalation Management
Contract Sales
Global Sales Center
Sysco Technologies
Employment Equity
Diversity and Inclusion
Logistics
Client Relations
Business Analysis

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