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Added 1 month ago
E
Principal Analyst, Power Markets – Long-Term Forecasting - 26150DD
Enverus
Calgary, AB
- Full-time
Most research shops give ownership of the hardest problems to the most senior person on the team; everyone below executes. We do the opposite. Every analyst, even at entry-level, owns their…
Added 1 month ago
SC
Manager, Customer Experience
Sysco Canada Inc.
Winnipeg, MB
- Full-time
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel,…
Added 1 month ago
S
Manager, Customer Experience
Sysco
Winnipeg, MB · Sysco Winnipeg
- Full-time
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel,…
Added 1 month ago
RI
Senior Data Engineering Developer
Rightsline Inc
Toronto, ON
- $115,000 to $125,000 CAD / year
Experience working with SQL and/or Python for data manipulation and analysis
Added 1 month ago
Sr. Data Scientist
Pinterest
Toronto, ON
Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R).
Added 1 month ago
SD
Senior Test Analyst
Symbiotic Digital
ON · Central Toronto (Summerhill West / Rathnelly / South Hill / Forest Hill SE / Deer Park), Ontario
- Contract
The Systems Senior Test Analyst will provide advice on
Added 1 month ago
J
Staff Data Scientist, Applied ML
Jobber
AB · Edmonton, AB
- Full-time
This is a senior individual contributor role with strong architectural scope. You'll be the person who decides how ML systems at Jobber are built, evaluated, and trusted and you'll be doing…
Added 1 month ago
J
Staff Data Scientist, Applied ML
Jobber
Vancouver, BC
- Full-time
This is a senior individual contributor role with strong architectural scope. You'll be the person who decides how ML systems at Jobber are built, evaluated, and trusted and you'll be doing…
Added 1 month ago
J
Staff Data Scientist, Applied ML
Jobber
Toronto, ON
- Full-time
This is a senior individual contributor role with strong architectural scope. You'll be the person who decides how ML systems at Jobber are built, evaluated, and trusted and you'll be doing…
Added 1 month ago
J
Staff Data Scientist, Applied ML
Jobber
Kitchener, ON
- Full-time
This is a senior individual contributor role with strong architectural scope. You'll be the person who decides how ML systems at Jobber are built, evaluated, and trusted and you'll be doing…
Added 1 month ago
Senior Data Integration Engineer
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Strong skills in SQL, Python, orchestration frameworks (Airflow, Prefect, Dagster) and modern data transformation tools.
Added 1 month ago
Senior Data Integration Engineer
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Strong skills in SQL, Python, orchestration frameworks (Airflow, Prefect, Dagster) and modern data transformation tools.
Added 1 month ago
Manager, Investment Insights
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
You have practical experience with the tools and systems used in modern analytics pipelines. Experience with Python, SQL, AI programming assistants (e.g. GitHub Copilot), automation and…
Added 1 month ago
Manager, Investment Insights
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
You have practical experience with the tools and systems used in modern analytics pipelines. Experience with Python, SQL, AI programming assistants (e.g. GitHub Copilot), automation and…
Added 1 month ago
Analyst, Investment Insights
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
You have practical experience with the tools and systems used in modern analytics pipelines. Experience with Python, SQL, AI programming assistants (e.g. GitHub Copilot), automation and…
Added 1 month ago
Analyst, Investment Insights
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
You have practical experience with the tools and systems used in modern analytics pipelines. Experience with Python, SQL, AI programming assistants (e.g. GitHub Copilot), automation and…
Added 1 month ago
C
Full Stack Java/Angular Developer - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Full Stack Java/Angular Developer - AVP is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and…
Added 1 month ago
L
Data Scientist
Lantern
AB · Edmonton, AB
- Full-time
Explore and prepare structured and unstructured data; perform feature engineering, statistical analysis, and model selection using Python, SQL, Spark, and Databricks notebooks.
Added 1 month ago
D
Senior Data Platform Developer
Dialogue
Toronto, ON · Montreal, QC
- $105,000 to $135,000 CAD / year
We are looking for a Senior Data Platform Developer that is excited to design, build, and maintain our modern data platform. In this role, you will define and implement engineering best…
Added 1 month ago
SI
Director of Analytics Engineering
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
…investments to company priorities, communicate tradeoffs clearly to senior leaders, and contribute thoughtfully to decisions about data modeling, architecture, governance, quality, tooling,…
Added 1 month ago
BO
Financial Sector Specialist Analyst
Bank of Canada
Ottawa, ON
- Full-time
advanced quantitative and programming proficiency in one or more statistical or analytical languages (e.g., Python, VBA, and Matlab), and/or ability to leverage tools for data extraction…
Added 1 month ago
Manager, Unsecured Credit Risk
Scotiabank
Toronto, ON
This position combines strong technical execution with business acumen and effective communication to translate portfolio performance into actionable insights for senior stakeholders.
Added 1 month ago
T
SQL Developer / Data Engineer
TD
Toronto, ON
- Full-time
Position Title: Senior SQL Developer / Data Engineer
Added 1 month ago
FM
Full Stack Developer - FNV Diagnostics Cloud
Ford Motor Company
Waterloo, ON
- Full-time
The FNV Diagnostics Cloud team is looking for a senior developer to solve challenging problems related to scalability, governance, and data enhancement for our diagnostics platform.
Added 1 month ago
CT
Senior Data Engineer
Confluence Technologies
Canada
- Full-time
We’re looking for a Senior Data Engineer to help design and deliver scalable data solutions that power decision-making across the organization. In this role, you’ll take ownership of key…

Sysco

Manager, Customer Experience

Winnipeg, MB, Canada
Sysco Winnipeg, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

Original job description

JOB DESCRIPTION

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25% Purpose

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Customer Experience Manager will lead complex analytical initiatives and develop strategic frameworks to enhance customer loyalty and business value. This role involves influencing executive leadership and collaborating across departments to drive a customer-centric culture.

Requirements

Candidates must possess at least 7 years of relevant experience and a bachelor's degree or equivalent. Proficiency in data analysis tools, CRM systems, and strong leadership capabilities are essential for this position.

Skills

Customer experience strategy
Data analysis
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Journey mapping
Design thinking
Project management
Strategic planning
Executive communication
Data visualization
Mentorship

Benefits

Health and Dental
Health Care Spending and Wellness Accounts
Short-Term and Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP & TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Unlimited on-line learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Analytical Leadership
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Journey Mapping
Design Thinking
Project Management
Data Visualization
CCSM
Certified Customer Service Manager
Foodservice Distribution
Supply Chain
Business Intelligence
Strategic Planning
Cross-functional Leadership
Customer Insights
Data Analysis
Executive Reporting
Change Management
Mentorship
Customer Loyalty
Analytical Frameworks
Microsoft Office Suite
CX Innovation
Stakeholder Management

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