Find work in Canada.

324,759 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Multi-Property VIP & Luxury Reservations Specialist
Fairmont Hotels & Resorts
Jasper, AB
Full-time
Book and enter room reservation requests using the Property Management System
Added 3 mins ago
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
Full-time
Accelerating the monthly and quarterly close process while improving the quality, accessibility, and reliability of financial information.
Added 3 mins ago
MT-02 and MT-03 Meteorologist – Direct Entry INVENTORY
Southwestern Ontario Field Unit, Parks Canada
Ottawa, ON
Full-time
…any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept…
Added 33 mins ago
Chief Financial Officer (CFO) Strategic Business Executive
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Reporting directly to the Board of Directors, the CFO serves as the principal financial advisor to the Board and Executive Leadership Team, providing leadership across financial operations,…
Added 1 hour ago
Digital Consulting Architect, CPQ
Zaelab
Remote, Canada
Full-time · Remote
As a trusted advisor, you will lead end-to-end CPQ strategy, architecture, and delivery execution, ensuring solutions are aligned with client revenue models, operational processes, and…
Added 2 hours ago
Senior Living Advisor
Spectrum Health Care
Ottawa, ON
Full-time
Visavie, a company of Spectrum Health Care, is seeking a Senior Living Advisor to serve the Ottawa region.
Added 4 hours ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
Identifying opportunities to improve workflows, automation and information management;
Added 4 hours ago
Manager, Customer Experience
Sysco Canada Inc.
Winnipeg, MB
Full-time
…customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX…
Added 4 hours ago
Associate Manager, Data Engineering
Avanade
Toronto, ON
Full-time
Dedicated career advisor to encourage your growth
Added 5 hours ago
Automotive Parts Advisor
Trotman Auto Group
Abbotsford, BC
Full-time
…customers, and the entire dealership operation. As a Parts Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service, and a strong customer…
Added 6 hours ago
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
Full-time
Accelerating the monthly and quarterly close process while improving the quality, accessibility, and reliability of financial information.
Added 6 hours ago
Account Executive, Public Sector
Salesforce
Toronto, ON · Canada - Toronto
Full-time
You'll serve as a trusted advisor to your customers - deeply understanding their unique challenges and goals. You'll consult on the Salesforce Platform, evangelize solutions that help…
Added 6 hours ago
Manager, Customer Experience
Sysco
Winnipeg, MB · Sysco Winnipeg
Full-time
…customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX…
Added 7 hours ago
Research Coordinator, Alberta Children's Hospital Research Institute
University of Calgary
Calgary, AB
Contract
Coordinate collection, entry, verification, and management of study data
Added 7 hours ago
Research Coordinator, Department of Medicine
University of Calgary
Calgary, AB
Full-time
Support in the management of standard operating procedures for trial and Respiratory Clinical Trials Centre processes
Added 7 hours ago
Solutions Designer – Senior - RQ11310
S M Software Solutions Inc
Toronto, ON
Internship
Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructure…
Added 7 hours ago
Solutions Designer – Senior - RQ11310
S M Software Solutions Inc
Toronto, ON
Internship
Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructure…
Added 7 hours ago
Financial Planner, Scotia Financial Planning - Whitehorse, Yukon
Scotiabank
Whitehorse, YT
Full-time
…learning more about this role, please review our “Financial Advisor Investment and Retirement planning”…
Added 7 hours ago
Cell Phone Advisor
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
East Gwillimbury, ON
Full-time
Added 8 hours ago
Solutions Designer – Senior - RQ11310
S M Software Solutions Inc
Toronto, ON
Internship
Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructure…
Added 8 hours ago
Communications Advisor
District of Lake Country
Lake Country, BC
Full-time
Reporting to the Communications Lead, the Communications Advisor supports the communications and public engagement work plan by developing and coordinating corporate communications,…
Added 8 hours ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are seeking a Processing Center Advisor with experience in accurate data processing, data entry, business documentation, stakeholder coordination, compliance review, financial review,…
Added 8 hours ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are seeking a Processing Center Advisor with experience in accurate data processing, data entry, business documentation, stakeholder coordination, compliance review, financial review,…
Added 8 hours ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are seeking a Processing Center Advisor with experience in accurate data processing, data entry, business documentation, stakeholder coordination, compliance review, financial review,…
Added 8 hours ago
Offshore Logistics Advisor
Raise
St. John's, NL
Full-time
The Offshore Logistics Advisor to join our clients deep-water drilling operations. In this critical role, you will collaborate closely with offshore drilling supervisors, engineers, service…

Sysco

Manager, Customer Experience

Winnipeg, MB, Canada
Sysco Winnipeg, Canada

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

JOB DESCRIPTION

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25% Purpose

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Customer Experience Manager will lead complex analytical initiatives and develop strategic frameworks to enhance customer loyalty and business value. This role involves influencing executive leadership and collaborating across departments to drive a customer-centric culture.

Requirements

Candidates must possess at least 7 years of relevant experience and a bachelor's degree or equivalent. Proficiency in data analysis tools, CRM systems, and strong leadership capabilities are essential for this position.

Skills

Customer experience strategy
Data analysis
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Journey mapping
Design thinking
Project management
Strategic planning
Executive communication
Data visualization
Mentorship

Benefits

Health and Dental
Health Care Spending and Wellness Accounts
Short-Term and Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP & TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Unlimited on-line learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Analytical Leadership
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Journey Mapping
Design Thinking
Project Management
Data Visualization
CCSM
Certified Customer Service Manager
Foodservice Distribution
Supply Chain
Business Intelligence
Strategic Planning
Cross-functional Leadership
Customer Insights
Data Analysis
Executive Reporting
Change Management
Mentorship
Customer Loyalty
Analytical Frameworks
Microsoft Office Suite
CX Innovation
Stakeholder Management

Report this job